In-Demand ndis team leader Jobs in sydney nsw

Business Improvement Manager
Maxlife Care —St Leonards NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- CRM software
- PMP
- Data analysis skills
Quick Apply
6d
Resident Services Coordinator - Elizabeth Lodge
Anglicare —Rushcutters Bay NSW
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Employee assistance program
- Gym membership
Relationships & Partnerships Manager
My Guardian —Sydney Olympic Park NSW
- Full-time
- CRM software
- Management
- Business development
Quick Apply
1d
Home and Lifestyle Lead
Sunnyfield —Cromer NSW
- Leadership
5d
Housekeeping Services Officer- Lansdowne Gardens On Manns
Opal HealthCare —Neutral Bay NSW
- Management
- Referral program
1d
Resident Services Coordinator
Anglicare —Carlingford NSW
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Employee assistance program
- Gym membership
9d
Operations Supervisor
Cerebral Palsy Alliance —Frenchs Forest NSW
- Full-time
- CPR Certification
- Management
- Research
- Parental leave
- Employee assistance program
23h
NDIS Intake and Scheduling Officer
Ability Action Australia —Alexandria NSW
- Full-time
- Microsoft Office
- Case management
- Communication skills
13d
Cleaning Staff ( Subcontractor Position)
Jimmy's Home and Property Care Services —Sydney NSW
- From $35 an hour
- Monday to Friday
- Cleaning
- In-person
- Leadership
Quick Apply
Quality Specialist
Sunnyfield —Frenchs Forest NSW
- Hybrid work
- Organisational skills
- Communication skills
Practice Manager / Senior Team Support Officer
Beneco —Rhodes NSW
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
Quick Apply
Support Worker - Community - Newtown
Claro Disability Services —Newtown NSW
- On-the-job training
- Referral program
Support Worker - Accommodation - Croydon Park
Claro Disability Services —Croydon Park NSW
- On-the-job training
- Referral program
12d
Food Services Officer - Greenwich Horizons Care Community
Opal HealthCare —Greenwich NSW
- Referral program
Servery Staff
Anglicare —Rushcutters Bay NSW
- Part-time
- Customer service
- Food service
- Communication skills
- Employee assistance program
- Gym membership
2d
Team Leader/ Disability Support Worker - Wahroonga
Carehero —Wahroonga NSW
- $39.75 an hour
- First Aid Certification
- Care plans
Engagement and Advocacy Lead
The Salvation Army —Redfern NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance program
9d
People and Culture Operations Manager
RSL LifeCare —St Leonards NSW
- Full-time
- Microsoft Office
- AI
- Leadership
3d
Assistant House Manager - North Shore (Rose Villa)
Fighting Chance Australia —Roseville NSW
- Weekend availability
- Hybrid work
- CRM software
- CPR Certification
- Management
- Referral program
Quick Apply
Residential Care Services Manager
St Vincent's Health Australia —Inner West NSW
- Full-time
- Employee assistance program

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Business Improvement Manager

Maxlife Care -
St Leonards NSW

Quick Apply

Job Details

Full-time
$110,000 - $120,000 a year
6 days ago

Qualifications

CRM software
PMP
Business analysis
Data analysis skills
HRIS
PMI Certification
AI

Full Job Description

Shape the systems and processes that power care delivery across 40+ sites.
Lead end-to-end CRM and AI implementation with executive-level visibility.
St Leonards base, hybrid working, package $110,000 - $120,000 (pro-rata).

Maxlife Care - Who we are
Maxlife Care is a leading doctor-led NDIS provider delivering clinically robust, person-centred care to participants with complex needs. With in-house clinical leadership at our core, we are scaling rapidly across NSW, and we are investing in the operational infrastructure that will allow us to do that well.
As we grow, we are looking for a hands-on, systems-savvy Business Improvement Manager who thrives on turning complexity into clarity, and who knows that the difference between good intentions and great outcomes is operational discipline.
This is a role for someone who genuinely enjoys building things, the dashboards that surface what matters, the SOPs that get used on the floor, the workflows that make a frontline team's life easier, and the systems that allow leaders to make better decisions, faster.

About the role:
This is a six-month fixed-term contract, established to drive a defined body of transformation work across the business. Reporting to the GM Operations and accountable to a Project Steering Committee of ELT members, you'll lead two interconnected priorities: the successful implementation of our new CRM and the rollout of AI-enabled tools across the business. Alongside that, you'll partner with operational and functional teams to close process gaps, lift data integrity, and embed the frameworks that allow us to deliver compliant, high-quality NDIS services at scale.
You'll work shoulder-to-shoulder with Area Managers, Rostering Leads, Finance, Quality and Risk, Clinical, Transitions, and Business Development. This is a role with genuine reach across the organisation, and the mandate to drive change within a focused delivery window.

Key responsibilities include:

Leading end-to-end delivery of our CRM implementation, from vendor selection through to go-live and post-implementation review, with full project, risk, and budget ownership.
- Driving the rollout of AI-enabled tools that improve documentation quality, data capture, and operational efficiency, while keeping outputs accurate, compliant, and clinically safe.
- Mapping current-state processes, identifying gaps, and designing future-state workflows that align with system capability and NDIS best practice.
- Building dashboards and reporting frameworks that give leadership real-time visibility over occupancy, staffing, rostering, and other operational metrics that matter.
- Partnering with frontline leaders to develop practical, plain-language SOPs, replacing documents that are theoretical with ones that work on the floor.
- Leading the rostering-related requirements for the CRM, ensuring the system reflects real operational workflows.
- Designing and executing change management strategies that bring people along rather than leaving them behind.
- Working closely with the Quality and Risk team to ensure every system, process and SOP is designed with NDIS compliance built in, not bolted on.

About you:

A genuine AI advocate. You don't just talk about AI, you actively use it, experiment with it, and know how to apply it responsibly to operational problems.
Tertiary qualifications in Project Management, Business Administration, Information Systems, or a related field.
At least four years' experience leading system implementation or digital transformation projects, ideally in complex, multi-site environments.
Strong business analysis and process mapping skills, with the ability to translate operational reality into system requirements.
Demonstrated change management experience, including the design and delivery of communication and training plans.
Confident with data, you've designed or improved data collection processes and built reporting that leaders use.
A collaborator who works well across cross-functional teams, and an independent operator who can deliver without needing close supervision.
Clear, confident communicator, equally at home in a Steering Committee meeting and a rostering huddle.
Available to commit to a six-month engagement and able to hit the ground running.

Highly Desirable:

Certification in project management (PRINCE2, PMP, Agile or Scrum), change management (Prosci/ADKAR), or business analysis (Lean Six Sigma, BABOK).
Experience implementing CRM, HRIS, rostering, or care management systems, particularly in disability or aged care.
Familiarity with AI-enabled tools for documentation, workflow automation, or data analysis.
Familiarity with NDIS Practice Standards and the Quality and Safeguards Framework.
Prior experience in an NDIS-registered provider or similarly regulated environment.

Why join us
At Maxlife Care, we live by The Maxlife Way. You'll join a doctor-led organisation where operational excellence is genuinely valued, not just talked about. You'll have the mandate, the executive backing, and the cross-functional access to build the operational engine that supports trusted, compassionate care for some of the most complex participants in the NDIS system.

How to apply
If you are looking for a role where you can make a meaningful impact and work alongside a dedicated team, we would love to hear from you. Submit your application today.

Quick Apply

Refine Your Search

ndis team leader jobs in sydney nsw

Business Improvement Manager

Resident Services Coordinator - Elizabeth Lodge

Relationships & Partnerships Manager

Home and Lifestyle Lead

Housekeeping Services Officer- Lansdowne Gardens On Manns

Resident Services Coordinator

Operations Supervisor

NDIS Intake and Scheduling Officer

Cleaning Staff ( Subcontractor Position)

Quality Specialist

Practice Manager / Senior Team Support Officer

Support Worker - Community - Newtown

Support Worker - Accommodation - Croydon Park

Food Services Officer - Greenwich Horizons Care Community

Servery Staff

Team Leader/ Disability Support Worker - Wahroonga

Engagement and Advocacy Lead

People and Culture Operations Manager

Assistant House Manager - North Shore (Rose Villa)

Residential Care Services Manager

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