In-Demand Recovery coach Jobs in Parramatta Nsw

Customer Service Team Leader - Construction
Campbell Property Group —Norwest NSW
- Full-time
- CRM software
- Customer service
- Construction
- Health insurance
- Employee assistance program
Quick Apply
9d
Group Exercise - Group Exercise Coach (Reformer Pilates)
Virgin Active —Sydney NSW
- First Aid Certification
- Parental leave
- Employee assistance program
Quick Apply
12d
Retention Manager
Lawpath —Surry Hills NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Parental leave
- Gym membership
Quick Apply
4d
Orchard - Project Director (Digital Transformation & Delivery)
Orchard Marketing —Pyrmont NSW
- Full-time
- Hybrid work
- AI
- Leadership
Quick Apply
Duty Manager
Handwritten —Sydney NSW
- Weekend availability
- Leadership
- Communication skills
- Hotel experience
Quick Apply
11d
Credit Manager
REXEL —North Ryde NSW
- Full-time
- Hybrid work
- Customer service
- ERP systems
- Communication skills
Quick Apply
3d
Case Manager
Gallagher Bassett —Sydney NSW
- Hybrid work
- Case management
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Health insurance
U Store Supervisor
Virgin Active —Bondi Junction NSW
- Rotating roster
- Supervising experience
- Cash handling
- Restaurant experience
- Employee assistance program
Quick Apply
12d
Hotel General Manager
TFE Hotels —Sydney NSW
- Full-time
- Hospitality
- Communication skills
- Negotiation
Digital Solution Area Specialist
Microsoft —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- POS
Physiotherapist (Balgowlah) - Aug/Sept 2026 - new grads welcome!
Fixio —Sydney NSW
- $82,500 - $130,000 a year
- Private practice
- Doctoral degree
- Master's degree
- Annual leave
Senior Legal Counsel
Hassell Services —Sydney NSW
- Full-time
- Hybrid work
- Research
- Communication skills
- Negotiation
- Parental leave
Quick Apply
Senior Service Technician (Electrical)
Vanderlande Industries —Sydney NSW
- Full-time
- Leadership
- Communication skills
- Annual leave
Membership Manager
Virgin Active —Sydney NSW
- Full-time
- Sales
- Parental leave
- Employee assistance program
Quick Apply
4d

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Group Exercise - Group Exercise Coach (Reformer Pilates)
Virgin Active —Sydney NSW
Free gym membership, discounted PT, discounts with retail/service partners + more. Special deals with our retail and service partners. You think on your feet.
Quick Apply
12d
Fitness Coach
Virgin Active —Frenchs Forest NSW
You have your Cert IV in Fitness, your first aid certificate and flexibility to work a non-traditional schedule (minimum 20 hours per week).
Quick Apply

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recovery coach jobs near parramatta nsw

Customer Service Team Leader - Construction

Campbell Property Group
Norwest NSW

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Job Details

Permanent | Full-time
9 days ago

Benefits

Health insurance
Employee assistance program
Gym membership
Paid volunteer leave
Referral program
Insurance services

Qualifications

CRM software
Customer service
Construction

Full Job Description

Campbell Property Group (CPG), one of Australia’s leading residential construction and property development companies, is looking for an experienced Customer Service Manager with construction experience

What you will do?

As the Customer Service Manager, you will lead the customer experience function across both the pre-construction and construction phases, ensuring customers receive consistent, proactive, and professional support throughout their building journey. You will be responsible for driving team performance, resolving escalations, improving service delivery processes, and ensuring SLA compliance.

The Customer Service Manager collaborates closely with internal stakeholders to enable the timely progression of projects and champions the voice of the customer within the broader business

Day to day, you will:

Lead and coach a team of 6 CSCs across pre-construction and construction, setting clear expectations and career development plans
Conduct regular 1:1s, team meetings, and formal performance reviews
Drive a culture of accountability, ownership, and service excellence
Support onboarding, training, and continuous professional development of team members
Monitor customer satisfaction scores and proactively identify service improvement opportunities and team efficiencies
Act as the first point of contact for complex or escalated customer concerns
Monitor ClickHome workflows and milestone tracking to ensure accurate file progression
Maintain oversight of all customer touchpoints and communication triggers
Ensure all documentation is completed accurately and on time eliminating bottlenecks that impact progression or communication
Collaborate effectively with Drafting, Estimating, Permits, Site Supervisors, and other stakeholders
Ensure accurate and timely handovers between pre-construction and construction teams
Participate in cross-department meetings to align on project timelines and customer expectations
Foster proactive communication that supports project flow and prevents delays
Analyse service performance data, customer feedback, and complaint trends to inform action
Prepare and submit regular reports on team metrics, SLA performance, and customer satisfaction

About you?

To be successful in this career opportunity, you will have:

Proven experience as a hands-on customer service leader within the construction industry
Proven experience leading teams in high-volume customer centric environment
Demonstrated experience managing escalations and service recovery
Strong understanding of construction processes and customer touchpoints from contract to handover
Familiarity with HIA contracts, variations, DA/CDC processes, and document control
Proficient in CRM/project platforms such as ClickHome (or equivalent)
Empathetic and composed, with a strong sense of professionalism under pressure
People-focused and inspiring, with the ability to build trust and develop high-performing teams
Organised and detail-oriented, maintaining high standards of documentation and workflow
Collaborative and solutions-focused, fostering strong relationships across departments
Commercially aware and improvement-minded, consistently seeking to lift service outcomes

What’s on offer?

When you join our team, you’ll be part of a supportive culture that values your wellbeing, growth, and work-life balance.

We offer:

Secure undercover parking
A welcome gift when you start – to make you feel at home
Competitive pay and flexible work options
A focus on your health and wellbeing – with multiple gym and health insurance discounts
Great retail deals – including travel, groceries, and more
Big savings on home builds, trades, suppliers and utilities
Ongoing learning through the CPG Academy, with mentoring and unlimited training
Opportunities to give back through our charity partners
Generous leave – including parental, volunteer, reservist and emergency services leave
Free wellbeing support for you and your family, including EAP and health coaching
Annual nutrition and fitness check-ins
Help with financial planning
A referral bonus when you bring a friend on board

About us:

At Campbell Property Group (CPG), we’re passionate about creating better lifestyles for Australians through quality homes, communities, and services.

Our businesses include:

Clarendon Homes – award-winning, innovative homes across QLD and NSW

Domaine Homes – affordable, stylish homes designed for modern families

CPG Estates – developing vibrant, sustainable communities

Loan Market Elevate – expert financial solutions to support our customers’ property journeys

With over 40 years in the home building industry, we’ve built a reputation for quality, integrity, and customer care.

At Campbell Property Group (CPG), everyone has a home. We are committed to fostering a diverse, inclusive workplace where everyone feels safe, respected and supported and we are proud to be an equal opportunity employer.

To be considered for this career opportunity, please click apply now or email a word formatted copy of your resume to Domenic Ciofani at [email protected]

#ClarendonHomes

#LI-LB1

Company Overview

Please visit https://www.clarendon.com.au/careers for more information

Quick Apply

Refine Your Search

recovery coach jobs in parramatta nsw

Customer Service Team Leader - Construction

Group Exercise - Group Exercise Coach (Reformer Pilates)

Retention Manager

Orchard - Project Director (Digital Transformation & Delivery)

Duty Manager

Credit Manager

Case Manager

U Store Supervisor

Hotel General Manager

Digital Solution Area Specialist

Physiotherapist (Balgowlah) - Aug/Sept 2026 - new grads welcome!

Senior Legal Counsel

Senior Service Technician (Electrical)

Membership Manager

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