Principal Strategy Lead
Grade: 11/12
Salary range: $149,739-$173,174 + superannuation and leave loading
Duration: temporary full time role for up to 24 months
Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies
Lead the development of major investment cases that shape critical public safety capability in NSW.
We are seeking a highly experienced strategy leader to drive the development of complex, assurance‑ready business cases and investment submissions for large‑scale transformation programs, including Public Safety Mobile Broadband (PSMB).
About the team
This role sits within the Program Delivery team in the NSW Telco Authority.
The role operates at the intersection of strategy, finance, procurement and delivery, providing expert advice and leading the development of business cases that meet Treasury, Finance Committee and governance requirements while aligning to broader government priorities
Why work on PSMB?
Working on PSMB offers a rare opportunity to contribute to a high‑priority, whole‑of‑government initiative that directly supports the safety of NSW communities. The work is complex, meaningful and highly visible, with strong engagement across emergency services, central agencies and industry.
Team members gain exposure to strategic decision‑making, operate at scale, and play a tangible role in shaping how critical public safety capability is delivered for the long term.
Your responsibilities will include
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Leading the development of end‑to‑end business cases for complex transformation programs, including case for change, strategic alignment, options analysis and articulation of public value
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Producing Treasury‑ready, assurance‑ready investment submissions that meet Finance Committee and governance requirements
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Translating policy, service and operational needs into clear, structured strategic and investment documentation
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Providing expert strategic advice to senior executives to support evidence‑based decision‑making and prioritisation
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Working closely with finance, procurement and delivery teams to develop, challenge and refine investment proposals
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Establishing and maintaining strong governance, assurance and reporting frameworks for investment and strategic initiatives
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Leading stakeholder engagement across government, including central agencies, to ensure alignment and successful progression of submissions
For more information on the role and its accountabilities, click here to view the role description.
To be successful in this role you will have
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Demonstrated experience producing Treasury‑ready, assurance‑ready business cases that have successfully met Finance Committee and governance requirements
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Proven ownership of end‑to‑end government business case delivery for complex transformation programs
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Strong experience developing submissions that include case for change, options analysis, strategic alignment and public value outcomes
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Hands‑on experience engaging with executives, finance and procurement functions to develop, challenge and finalise investment submissions
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The ability to operate confidently in high‑visibility environments, providing clear strategic advice and influencing senior stakeholders
Desirable:
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Experience in mission‑critical, public safety, telecommunications or infrastructure programs
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Experience working within Treasury or central agency assurance processes
A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.
This role may require additional enhanced security vetting.
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.
We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
For more information, go to NSW Telco Authority
Salary Grade 11/12, with the base salary for this role starting at $149739 base plus superannuation
For enquiries relating to recruitment please contact Fiona Glover via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.
Closing Date: 9:59am Wednesday 10th June
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
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