Position Purpose
The Fund Administration Team is a customer-focused team servicing Asset Owners and Asset Managers. Asset Owners consist of Life Insurance Funds, Sovereign Wealth Funds and Superannuation Funds. Asset Managers manage Trusts and Managed Funds
The teams are responsible for the generation of accurate client service including:
- Unit Pricing
- Fund Accounting
- Reporting
They have extensive interaction and dealings with various managers and teams within the Operations Division including Fund Administration colleagues, Investment Administration teams, Custody Operations and other internal BNP Paribas Securities Services teams namely the Risk Control & Finance function and Relationship Management.
All services delivered by this team are required to consider current legislative and regulatory requirements and they must comply with operational risk guidelines. Also the investigation, management and resolution of any client queries and issues which are directed to the team. Finally the team supports the ongoing fulfilment of service delivery to clients through representation alongside the Relationship Management function.
The role of AccountManager plays an important role in supporting the service delivery of the Fund Administration team and acting as a mentor to the Senior Fund Accountant. Who produces
- Regulatory reporting
- Statutory reporting
- Unit pricing reports
- Accounting reports
- Tax reports; and
- Resolution of client and or interdepartmental issues and ad hoc queries
All reports generated should be of a standard consistent with policies and meet legislative requirements.
Responsibilities
The Account Manager ensures all deliverables are meet for their team and that client service scorecards remain at 4.8 or above. The account manager role also ensures team compentency and coverage remains and that the team continues to evolve to support and resolve complex transitions and issue remediation.
Their role also comprises substantial inter-dep orartmental contact and as such they require excellent interpersonal ability as well as the ability to interact with clients and deal with queries and technical issues in a professional and a calm manor. They have a service ethic and a quality focus applied in the way they operate and the work they produce. As required, they investigate and assist with ad-hoc queries. They consider and meet operational risk and compliance requirements in their work preparation and they maintain relevant compliance records.
They contribute to building and sustaining client relationships by supporting the efforts of the Account Managers, Client Service Managers and the broader team. They are motivated to achieve individual and team goals and to growing their technical ability and knowledge. They do this through participation in on-the-job training and education, remaining aware of policy and regulatory change. They share their knowledge freely. They also ensure their technical development is current through ongoing study or participation in industry groups.
Technical and Behavioral Competencies required
Technical
- Experience in fund accounting and unit pricing
- Technical accounting ability. Knowledge of fund accounting, unit pricing, reporting and Tax and related operational risk and compliance requirements of the client service function.
- Systems experience and understanding of Hi-Portfolio, PControl unit pricing system and MS Word & Excel
Behavioural
- Accountability - Committed to achieving the organisation's objectives. Demonstrates perseverance and is accountable for own actions.
- Attention to detail - Ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work
- Client Focus - Complete commitment to provide professional, intelligent and timely responses to our clients' needs and to changes in the market
- Commitment - Committed to our customers, shareholders and employees. Demonstrates enthusiasm towards the organization and motivation to add value and be part of the organization.
- Change management - Displays flexibility to change and is open to new ideas. Encourages others to be open to innovation. Values feedback and gives people scope and confidence to generate ideas.
- Communication - Oral: Expressing ideas effectively in individual and group situations. Adjusting communication style to match the needs of the audience. Written: Expressing ideas clearly in all written documents. Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.
- Team Leadership - Uses an appropriate interpersonal style to inspire and guide colleagues towards goal achievement. Adjusts behaviour to accommodate tasks, situations and individuals. Leads by example.
- Innovation - Proactively looks for opportunities for continuous improvement and thinks creatively
- Responsiveness - Adapts when facing new or unforeseen situations. Delivers on time the required service.
- Risk awareness - Adheres to the organisation's processes and procedures. Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk
- Team Orientation - Works with the team and the broader organisation towards shared goals and treats all colleagues and clients as partners
Experience and Qualifications required
Experience, in fund accounting, unit pricing and some tax with an understanding of the full service model of master custody. You have awareness of financial market securities and fund products for which you provide accounting services. You have the ability to provide pragmatic and commercial solutions in problem solving.
The successful candidate has an inquisitive and questioning mindset and good time management skills, with the ability to meet critical deadlines in the area. You demonstrate sound numeracy and analytical ability as well as management capabilities (although management experience is not a necessity for this level of role) to enable a collaborative and supportive approach to mentoring Senior Fund Accountants. You have experience in:
- Unit pricing
- Regulatory & statutory reportin
- Valuation and Accounting
- Distributions
- Working in diverse teams
- Supporting and mentoring more junior members of staff
You have had experience in the completion of MIS and client reporting (as above) on a timely basis and in line with legislative requirements and organisational operational risk and compliance policies. You demonstrate a quality focus ensuring reports and the handling of queries or issues meet the requirements of departmental or client Service Level Agreements.
Operating from a customer-focused work ethic, you have the ability to think with an improvement focus, always looking to enhance the service you and the team provide. You demonstrate the ability to communicate effectively written and verbal and you have good interpersonal skills. You have experience in liaising and working effectively with colleagues across various teams.
You have the ability to question or escalate issues for resolution. You actively seek to resolve queries or reconciliation items for the clients you support, ensuring appropriate treatment. You ensure work completed meets compliance standards in terms of signoff. You enjoy participating fully in a team, assisting with the technical growth and development of team members where possible.
About BNP PARIBAS
As the leading European Union bank, and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
- BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
- BNP Paribas MixCity which fosters better representation of women at all levels of the organization
- Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
- BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
[1] https://careers.apac.bnpparibas/
More information
[2] BNP Paribas - Diversity & Inclusion Journey
[3] BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
