In-Demand customer service manager Jobs in perth, wa

Customer Success Manager -Full time - Permanent - Perth, Australia
Recite Me —Perth WA
- 8 hour shift
- Hybrid work
- Data analysis skills
- Administrative experience
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Shift Leader - Curtin Uni GYG
Guzman y Gomez —Bentley WA
- Supervising experience
- Leadership
- Employee assistance program
Quick Apply
Shift Leader - New Restaurant Opening Midland!
Guzman y Gomez —Perth WA
- Supervising experience
- Leadership
- Employee assistance program
Quick Apply
Team Leader - Willetton
Red Dot —Canning Vale WA
- $55,000 - $65,000 a year
- Full-time
- Sales
- Leadership
- Communication skills
Quick Apply
Office Manager
Enviro Plant Hire —Canning Vale WA
- $75,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
5d
Store Manager | Full Time | Mirrabooka
Lovisa —Mirrabooka WA
- Full-time
- Merchandising
Quick Apply
Procurement Manager
Carhub Automotive (Ranco Group) —Maylands WA
- $80,000 - $120,000 a year
- Engineering
- Analysis skills
- Bachelor's degree
Quick Apply
Business Development Manager (BDM) – Solar Industry
ORCA Business Solutions —Canning Vale WA
- $500 - $5,000 a week
- Sales
- Customer service
- Salesforce
Quick Apply
6d
Service Planner - Pest Control
Rentokil Initial —Kewdale WA
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Centre Manager (Customer Service)
National Storage —Fremantle WA
- $72,800 a year
- Full-time
- Management
- Sales
- Forklift
- Parental leave
- Referral program
Quick Apply
Team Leader - Kalamunda
Red Dot —Kalamunda WA
- Full-time
- Sales
- Leadership
- Communication skills
Quick Apply
Store Manager
Calvin Klein —Perth WA
- Full-time
- Management
- Sales
- Customer service
- Parental leave
- Employee assistance program
Procurement Manager
Ocean Food Group Pty Ltd —Cannington WA
- $110,000 - $140,000 a year
- Full-time
- Management
- Sales
- Education
- Travel reimbursement
- Relocation assistance
Quick Apply
Part-Time Manager – Success Tutoring Canning Vale
Success Tutoring —Canning Vale WA
- $30 - $35 an hour
- Part-time
- Customer service
- Administrative experience
- Education
Quick Apply
18h
Restaurant General Manager
Betty's Burgers —Hillarys WA
- $87,000 - $91,000 a year
- Weekend availability
- Hospitality
- First Aid Certification
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Customer Service Officer
Holcim —East Perth WA
- Full-time
- Customer service
- Microsoft Office
Quick Apply
7d
Customer Service Officer
Western Australia Police Force —Fremantle WA
- $76,912 - $82,464 a year
- Weekend availability
- Leadership
- Communication skills
14d
Area Manager | WA
Nude Lucy —Perth WA
- Full-time
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Modern Workplace Manager (EUC EMM)
Serco Plc —Murdoch WA
- Full-time
Assistant Manager
Betty's Burgers —Scarborough WA
- $72,000 - $77,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply

I want to receive the latest job alert for customer service manager in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Manager -Full time - Permanent - Perth, Australia

Recite Me
Perth WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Annual leave

Qualifications

WordPress
Data analysis skills
Administrative experience
B2B
SaaS
Communication skills

Full Job Description

In today’s digital age, we believe everyone should be able to access web content in a way that works for them. Our mission is to make the online world accessible for all.

And we’re not alone in this journey! Over 500 organisations already use our software to enable greater accessibility for their online content, products or services.

We’re passionate about our cause and our product. As we move from scale-up to market leader, we need help to achieve our ambitious plans. Which is why we’re looking for an experienced, process-oriented Customer Success Manager.

About the role

This is a key role, ensuring clients get off to a great start, with a seamless transition from sales to customer success. We are looking for a dynamic individual who has a passion in building relationships and can offer best in class customer service.

Working closely with the CSM Team (Global) and Australia Country Manager, you will be involved in onboarding new clients, account reviews and customer communications. Taking ownership of retention and revenue growth targets, never letting an opportunity to influence slip away.

In this role you will be:

Taking new clients through the onboarding process. Working closely with sales, marketing, and the technical team to ensure clients are ‘launched’ on optimal terms
Experienced in understanding websites and be familiar with the different platforms such as HTML and WordPress
Owning the client journey from sale to renewal (and beyond)
Helping to define and deliver account reviews and appropriate communications to ensure client satisfaction
Creating opportunities for revenue growth
Ensuring clients renew on same or better terms
Using all data and relevant resources to create compelling client stories to amplify our success

Requirements

We’re looking for great characters with the right attitude and aptitude.

Here’s a few things you’ll need to be able to demonstrate…
Min 2 years’ experience in a similar role B2B role (Customer Success, Account Management, Customer Service)
Being able to handle a range of different tasks so being organised will be key with strong administration skills
Confident communicator, friendly, enthusiastic, comfortable talking to stakeholders of all levels on the phone, email or face-to-face
Ability to work independently and thrive in a process-driven, task-orientated, team environment
Comfortable producing reports and data analysis
Quick and capable learner, thirst to be an expert in your field
Evidence of establishing and maintaining exceptional client relationships that fuel growth
Confident communicator, friendly, enthusiastic, comfortable talking to stakeholders of all levels on the phone, email or face-to-face
Excellent time-management, able to prioritize key tasks, manage multiple conversations whilst never letting an opportunity slip
Knowledge of, or interest in, Accessibility, Diversity, Inclusion, and the Digital world

Benefits

Location

Hybrid working set-up.

real culture & working environment

Paid vacation including Federal Holidays
Excellent benefits package

Benefits:

Health insurance
Holidays
11% Superannuation

Schedule:

8 hour shift
Monday to Friday

Quick Apply

Refine Your Search

customer service manager jobs in perth, wa

Customer Success Manager -Full time - Permanent - Perth, Australia

Shift Leader - Curtin Uni GYG

Shift Leader - New Restaurant Opening Midland!

Team Leader - Willetton

Office Manager

Store Manager | Full Time | Mirrabooka

Procurement Manager

Business Development Manager (BDM) – Solar Industry

Service Planner - Pest Control

Centre Manager (Customer Service)

Team Leader - Kalamunda

Store Manager

Procurement Manager

Part-Time Manager – Success Tutoring Canning Vale

Restaurant General Manager

Customer Service Officer

Customer Service Officer

Area Manager | WA

Modern Workplace Manager (EUC EMM)

Assistant Manager

I want to receive the latest job alert for customer service manager in perth, wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected