In-Demand it support Jobs in docklands vic

IT Operations and Support Officer
RMIT University —Melbourne VIC
- $79,000 a year
- Full-time
- Hybrid work
- Working with children
- Time management
- Employee assistance program
- Employee discount
6d
IT Support/System Engineer
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Customer service
- Administrative experience
- Free parking
6d
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
IT Service Desk Analyst
Regis Aged Care —Camberwell VIC
7d
Help Desk Technician
ALSTOM —West Melbourne VIC
1d
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
IT Field Service Technician
Tata Consultancy Services —Melbourne VIC
IT eCourts Team Leader - Information Technology Support
Court Services Victoria —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Azure
- Leadership
- Communication skills
12d
IT Service Desk Officer
Glen Eira City Council —Caulfield VIC
- Full-time
- SharePoint
7d
IT Support Technician
Microcel —Carlton North VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
1d
Graduate IT Service Desk Analyst
FYFE —Melbourne VIC
- Computer Science
- Communication skills
- Paid training
- Parental leave
3d
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
14d
Data Center IT Support Engineer, Data Centre Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
6d
IT Support Administrator - 0.5 FTE
FrankieOne —Melbourne VIC
- Part-time
- Hybrid work
- Management
- Sales
- Administrative experience
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
IT Service Desk Team Leader
Victorian Electoral Commission —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Communication skills
6d
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
20h
ICT Support Technician (NEC)
Flaschengeist (Aust) Pty Ltd —Ravenhall VIC
- From $76,515 a year
- Full-time
- No degree
- In-person
- AI
Quick Apply
IT Service Desk Team Lead
FYFE —Melbourne VIC
- Paid training
- Parental leave
3d
Senior IT Administrator
Victoria Police —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
3d

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IT Operations and Support Officer

RMIT University -
Melbourne VIC

Apply Now

Job Details

Full-time
$79,000 a year
6 days ago

Benefits

Employee assistance program
Employee discount
Gym membership
Transportation links
Childcare assistance

Qualifications

SCCM
Working with children
ServiceNow
Working with Children Check
Intune
Time management

Full Job Description

Overview:

Salary: 79000 per year + 12% superannuation

Full time, ongoing role

Work in a brand-new office building in Melbourne’s CBD on Franklin Street, within walking distance of the Queen Victoria Market and close to public transport

Hybrid working arrangements – a mix of work-from-home and office days

Access to benefits including Christmas closedown gifted leave, discounted RMIT childcare services, subsidised gym membership, and an Employee Assistance Program (EAP)

Our values: Passion | Impact | Inclusion | Integrity | Courage | Imagination

About RMIT University Pathways (RMIT UP)

RMIT UP, owned by RMIT University, provides education solutions for students, academics, and professionals in Australia and globally.

Our mission is to offer transformative learning experiences and pathways that open global opportunities, guided by RMIT’s values of inclusion, imagination, integrity, courage, passion, and impact. We place student and customer experience at the forefront of everything we do.

Our key programs include Foundation Studies, ELICOS English for Academic Purposes (EAP), language testing, and Informit, a leading research database focused on Australasian content.

About the role

As the IT Operations & Support Officer, you will be responsible for delivering first-line
desktop, application and AV support across RMIT UP. You'll play a key role in maintaining hardware/software environments, troubleshooting issues, and supporting technology-related services both on-site and remotely.

Key responsibilities include

Providing responsive technical support for desktops, laptops, printers, AV equipment, and telephony.

Managing software installation, OS upgrades, and device configurations.

Delivering remote support to staff/students, including those based offshore.

Monitoring the service desk queue and providing timely resolution of IT issues.

Supporting application management, including Canvas, student systems, and database updates.

Assisting with training and induction for new staff on IT systems and tools.

You’ll also collaborate with internal teams and external partners, participate in continuous improvement initiatives and support high-level events with on-site technical assistance

About You

To be successful in this position you will need:

Extensive knowledge of Remote Desktop Tools, Online Collaboration Tools (such as Zoom and MS Teams), and support platforms like ServiceNow.

Strong expertise in M365, Active Directory, SCCM, Windows OS, Microsoft Endpoint services, and Intune.

A customer-focused approach with proven ability to provide a professional and timely support service to diverse stakeholders.

Excellent organisational and time management skills to meet deadlines and deliver under pressure.

A proactive and flexible attitude with strong problem-solving skills.

Commitment to continuous improvement and best practice principles.Ability to work independently and as part of a team, with a focus on achieving business objectives.

What we offer you

We value our people and are committed to providing a supportive, inclusive, and rewarding work environment. As part of our team, you’ll enjoy:

Exclusive employee discounts at leading retailers.

A strong focus on health and wellbeing, including RMIT-subsidised gym memberships, Employee Assistance Program (EAP) access and discounted childcare options.

Access to professional development training via LinkedIn Learning.

A positive workplace culture with a staff reward program, and a staff wellbeing program.

To Apply

Please submit your CV and a cover letter addressing your suitability for this position by clicking on the ‘Apply’ link. Cover letters should be addressed to HR.

Email HR: [email protected] . Please note: Applications will NOT be accepted via this email. To apply, submit your application via our website’s careers page RMIT UP - RMIT University

Please note that we review and interview applications on a rolling basis, so we encourage you to apply as soon as possible rather than waiting until the closing date.

For more details, refer to the Position Description: http://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/pd-it-operations-and-support-officer-june-2026.pdf

Pre-employment Checks: Appointment is subject to a successful Working with Children Check and National Police Check.

Our Commitment to Inclusion

At RMIT UP, we foster a culture of safety, wellbeing, and inclusion, ensuring everyone feels valued and respected. We embrace diversity and treat all individuals with fairness, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspectives, or experiences.

We are an equal opportunity employer committed to being a child-safe organisation. We actively encourage applications from all sectors of the community, including Aboriginal and/or Torres Strait Islander candidates.

As a Disability Confident Recruitment Team, we are happy to adjust the recruitment process to meet accessibility needs. Please contact us at [email protected] with your preferred communication method, and we will be in touch to discuss your requirements.

Read our Child Safety Policy: Child Safety Policy

We are a Circle Back Initiative Employer – we commit to responding to every applicant.

Applications Close:

19 June 2026 11.59 pm

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

Apply Now

Refine Your Search

it support jobs in docklands vic

IT Operations and Support Officer

IT Support/System Engineer

IT Support Engineer (Field)

IT Service Desk Analyst

Help Desk Technician

IT L3 Support

IT Field Service Technician

IT eCourts Team Leader - Information Technology Support

IT Service Desk Officer

IT Support Technician

Graduate IT Service Desk Analyst

Data Center IT Support Engineer, MEL - DCO

Data Center IT Support Engineer, Data Centre Operations

IT Support Administrator - 0.5 FTE

Network Support Level 1

IT Service Desk Team Leader

IT Service Desk Analyst

ICT Support Technician (NEC)

IT Service Desk Team Lead

Senior IT Administrator

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