In-Demand customer care specialist Jobs in docklands vic

Dispute Resolution Specialist
Allianz —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Eligibility Specialist
Allianz —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
Property Claims Specialist
Guild Group —Melbourne City Centre VIC
- Full-time
- Hybrid work
- Communication skills
14h
Healthcare Cleaner
Silvans Facility Services —Melbourne VIC
- $24.95 - $42.36 an hour
- Part-time
- Cleaning
- In-person
- Communication skills
Quick Apply
Safety Specialist
Bupa —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Time management
8d
Patient Food Service Assistant
Cabrini Health —Malvern VIC
- Up to $18,850 a year
- Weekend availability
- Hospitality
- Culinary experience
- Food service
6d
Specialist HSE
Kinetic —Melbourne VIC
- Full-time
- Communication skills
- Employee assistance program
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
6d
ANUM
Knox Private Hospital —Melbourne VIC
- Customer service
- Communication skills
Logistics Specialist , MEL Logistics
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Medical Management Specialist
DXC Technology —Melbourne VIC
- Full-time
- In-person
- AI
- Communication skills
Food Services Assistant
Knox Private Hospital —Melbourne VIC
- $25.70 an hour
- Weekend availability
- Communication skills
- Hospital experience
- Time management
Support Worker - Community - Newport
Claro Disability Services —Newport VIC
- Day shift
- Referral program
17h
Key Account Manager - Personal Care
IXOM —East Melbourne VIC
- Office
- Business development
- Communication skills
Claims Consultant, Group Claims - CBUS
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
Quick Apply
Administrative Assistant
St Vincent's Health Australia —Melbourne VIC
- $66,768 - $72,134 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Workplace Relations Specialist
Kinetic —Melbourne VIC
- Full-time
- Communication skills
5d
Civil Claims Records Officer, Workplace Services
Department of Health —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Recruiting
1d
People & Capability Partner
Starbucks —Collingwood VIC
- Full-time
- Hospitality
- Leadership
- Café
Quick Apply
1d
Applications Specialist - Mammography
Siemens Healthineers —Melbourne VIC
- Full-time
1d

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Dispute Resolution Specialist

Allianz -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Communication skills

Full Job Description

DISPUTE RESOLUTION SPECIALIST – PERSONAL INJURY – MELBOURNE, VIC (12-MONTH CONTRACT ROLE)

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

To conduct the review of disputes to ensure the decision is technically sound
Effectively provide a strategy on how to best progress the dispute.
Proactively engage with employers, the Workplace Injury Commission (WIC) and employee representatives to facilitate the early resolution of disputes
Formally represent Allianz during the conciliation process and at conference (if required) in accordance with WorkSafe and AAL policies and procedures
Ensure dispute resolution practices are in accordance with the requirements of Allianz/WorkSafe licence agreement
Ensure systems are updated with conciliation reviews, pre-conciliation reviews, and outcomes within set timeframes.
Provide superior customer service to all parties.
Identify skill gaps in technical and legal matters and provide input on training needs in conjunction with the team manager so learnings can be shared with claim teams.

About you

Experience in Personal Injury and Worker's Compensation
Basic understanding of the WIRC Act 2013 and associated WorkSafe policies and guidelines pertaining to initial entitlement determinations
Strong customer service attributes incorporating excellent written and verbal communication skills
Ability to meet deadlines
Knowledge of WorkSafe operating models and IT systems
A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
For more details about our benefits, visit theAllianz Careers site.

About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

Apply Now

Refine Your Search

customer care specialist jobs in docklands vic

Dispute Resolution Specialist

Eligibility Specialist

Property Claims Specialist

Healthcare Cleaner

Safety Specialist

Patient Food Service Assistant

Specialist HSE

Claims Technical Specialist

ANUM

Logistics Specialist , MEL Logistics

Medical Management Specialist

Food Services Assistant

Support Worker - Community - Newport

Key Account Manager - Personal Care

Claims Consultant, Group Claims - CBUS

Administrative Assistant

Workplace Relations Specialist

Civil Claims Records Officer, Workplace Services

People & Capability Partner

Applications Specialist - Mammography

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