In-Demand product manager startup Jobs in sydney, nsw

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Senior Merchant Strategy & Operations Manager

Uber -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Excel
SQL
Presentation skills

Full Job Description

About The Team

Our Grocery & Retail business is a startup within Uber, a team focussed on growth and innovation, but with the support and leverage of Uber's large global ridesharing and delivery businesses. We own the delivery of everything that isn't restaurant food - think groceries, essentials, alcohol, pharmaceuticals, hardware, electronics, beauty, and more... Many of the opportunities and challenges we face are new for Uber and require creative solutions that cater to different customers, but we're able to solve them because we care deeply #BuildwithHeart.

About The Role

The Grocery & Retail Merchant Operations team's mission is to enable new selection and enhance selection quality, while delivering a positive platform experience for our customers. As a Senior Merchant Operations Manager, you will work closely with Commercial teams providing thought partnership and technical support, liaise with Product teams to ensure product-market fit for strategic accounts, and implement operational solutions and resources to address local needs.

What You'll Need

Product Expertise: Become an expert on our product suite for Grocery & Retail Merchants on the Uber Eats marketplace - including Uber Eats Manager, Inventory & Catalog platforms, Merchant Invoicing platforms, and Loyalty solutions - assess suitability for different Merchant archetypes (verticals and segments), identify gaps and work with other Ops & Product teams on product improvement
Solutions Design: Understand the needs of strategic accounts and identify and implement solutions to help accelerate go-to-market, enhance merchant propositions, and drive merchant success on Uber Eats, leveraging Ops tools and collaborating with global Product teams
Analytics & Insights: Use data to understand Merchant performance and key improvement areas; support the Account Management team in defining metrics and building dashboards, bespoke reporting solutions and client-facing materials, leveraging the outsourced Analytics team
Process Improvement: Partner with the Commercial team to understand what is required to support strategic accounts, and identify opportunities to scale our efforts through centralised processes, automations and tools
Business Standards: Establish and maintain best practices for core activities - including Merchant Go-To-Market, Integrations, Loyalty, Reporting, and exchange learnings with global counterparts

Basic Qualifications

5+ years of experience in management consulting, business operations and/or strategy roles
An analytical mindset and strong business acumen; you have experience using SQL and advanced excel, and are comfortable translating technical details to business outcomes
Highly collaborative; you know how to engage work across different stakeholder groups to drive towards shared goals
A go-getter attitude; you're willing to take a hands-on approach to get the job done and bias towards action

Preferred Qualifications

Partner-facing; you've worked with external stakeholders and are comfortable adapting and presenting materials to a variety of audiences

Apply Now

Refine Your Search

product manager startup jobs in sydney, nsw

Senior Merchant Strategy & Operations Manager

Snr Startup Investor Manager, AWS Worldwide Startups

Associate Product Manager

Senior Product Manager, Payments

Partnership & Campaign Marketing

Programmatic Account Manager

Senior Product Manager - Lending

Product Designer

Operations Manager

GTM Partnerships Manager, AU, SME & Growth

Product Designer

Senior Product Manager - Digital Banking

Technical Infrastructure Program Manager, AWS Direct Connect

Manager Investor Relations

Operations Manager, Truyu

Construction Success Manager

Client Success Manager

Energy Procurement Manager, AWS Infrastructure Energy Team

Monetization Strategy & Operations (AUNZ) - Business Planning

Customer Success Manager (Enterprise)

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