In-Demand Communications operator Jobs in Northern Territory

Trading Operator - Night Shift
Pointsbet Australia Pty Limited —Darwin NT
- Temporary
- Customer service
- Organisational skills
- In-person
Quick Apply
Nature Guide | Mitchell Plateau | Outback Spirit Tours
Journey Beyond —Darwin NT
- Contract
- First Aid Certification
- Communication skills
- Resort
- Employee assistance program
- Referral program
Quick Apply
Two-Up Drivers & Guides | Outback Spirit Tours
Journey Beyond —Alice Springs NT
- CPR Certification
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Horizontal Driller
Glencore —Darwin NT
- Communication skills
- Health insurance
Guest Service Agent
Accor Apartments & Realty —Darwin NT
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Room Attendant
Accor Apartments & Realty —Darwin NT
- Weekend availability
- Hospitality
- Cleaning
Lodge Asset & Maintenance Manager | Outback Spirit Tours
Journey Beyond —Darwin NT
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
Truck Driver
Centurion —Northern Territory
- Full-time
- Management
- Customer service
- Forklift
- Employee assistance program
Warehouse Labourer
Lactalis Australia Pty Ltd —Stuart Park NT
- Overtime
- Maintenance
- Microsoft Office
- Communication skills
Quick Apply
Darwin Airport - Aviation Cleaning Operative CAS
TRIDENT SERVICES AUSTRALIA —East Arm NT
- Rotating roster
- Customer service
- Cleaning
- Communication skills
Production Manager - Darwin
Austal —Darwin NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Opportunities for advancement
Quick Apply
11d
Kakadu Driver Guide | Darwin Based | Outback Spirit Tours
Journey Beyond —Darwin NT
- CPR Certification
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Chef | Darwin Harbour Cruises
Journey Beyond —Darwin NT
- Temporary
- Leadership
- Communication skills
- Resort
- Parental leave
- Employee assistance program
Quick Apply
13d
Mechanic (Non-Rail)
Aurizon —Darwin NT
- Full-time
- Mechanic experience
- Maintenance
- Communication skills
- Health insurance
Children’s Services Professional Group Leader
Arnhem Early Learning Centre —Nhulunbuy NT
- Full-time
- Childcare
- First Aid Certification
- Leadership
Children’s Services Professional Qualified Room Assistant
Arnhem Early Learning Centre —Nhulunbuy NT
- Full-time
- Childcare
- First Aid Certification
- Leadership
Head Chefs, Cooks & Kitchen Staff | Outback Spirit Tours
Journey Beyond —Darwin NT
- Full-time
- Hospitality
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply

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Nature Guide | Mitchell Plateau | Outback Spirit Tours
Journey Beyond —Darwin NT
Employee Assistance Program, private health discounts, and referral incentives. Assist with lodge or camp operations during non-tour periods, including general…
Quick Apply

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communications operator jobs near northern territory

Trading Operator - Night Shift

Pointsbet Australia Pty Limited
Darwin NT

Quick Apply

Job Details

Temporary | Casual

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

About us

Since our launch in Australia in 2017, we’re dedicated to providing customers with an unparalleled betting experience. Our mission revolves around making racing and sports betting easier to understand, fun for everyone and faster.

We place no limits on our team’s ability to create customer experiences that redefine the status quo, striving to offer the fastest betting experience in the world. This is where you come in! We are actively seeking a Trading Operator to join our close-knit and talented Darwin team. You will be passionate about customer service, have amazing communication skills, enjoy working in a fast-paced environment, and thrive in a team built on diversity of knowledge and experience.

Rostering / Shift Availability

Casual position with potential to transition into a permanent full-time role for the right candidates.
Availability for overnight shifts (approx. 9:00pm – 7:00am) is required.
Typical roster includes four consecutive night shifts followed by three consecutive days off (likely Tuesday - Friday, 4 x 10-hour shifts), however there is flexibility with this.
Candidates with a range of availability (across varied days and hours) will still be considered
Multiple night shift positions available
On-site role based in our Darwin office

Role Responsibilities:

Telephone Betting

Engage with customers via phone to facilitate the placement of live bets.
Deliver exceptional customer service by addressing inquiries and resolving issues.
Adherence to confidentiality requirements for all customer information.

Settlement

Execute Settlement processes to ensure customer payouts are accurate and timely.
Monitor sports events, odds, and results to ensure accurate settlement of markets.
Manual resulting of markets and running of scripts to settle markets.
Collaborate where required, with the Trading team to validate and confirm settlement outcomes, ensuring consistency and accuracy.
Analyse settlement discrepancies and work to resolve any.
Re-settlement of erroneously settled markets.

Trading Content

Ensure that the PointsBet mobile sites and websites have “site health” with respect to promotion, look and feel, pricing and display of key promotional markets.
Manual creating of markets and running of scripts to update market information.
The regular sweeping of the website to ensure accuracy, currency and consistency.
Monitoring website content and product.
Following documented processes to ensure that 24/7 Content Task Lists items are actioned correctly and efficiently.

Desired Skills and Experience

Excellent communication skills (verbal and written) with an emphasis on quality service and a customer-first mindset.
A passion for, and understanding of, sports (not essential).
An understanding of the wagering industry (not essential).
Attention to detail and accuracy.
Ability to use phone betting systems, betting platforms and tools.
Problem-solving skills to address customer issues and settlement discrepancies.
Strong organisational skills with the ability to maintain documentation and reports.
Flexibility to work in shifts, including weekends and public holidays.

Join us in our journey to change the game, innovate daily and create a platform that sports lovers across the globe can trust and enjoy.

Don’t meet every requirement on the job description? That’s okay! We encourage you to apply anyway. We are built different at PointsBet, because we think different. We value diverse perspectives and are excited to hear from applicants with unique skill sets. Your individuality and experience could be the perfect addition to our team.

Company Overview

At PointsBet, we have only built a fraction of what we have imagined. Launched in Australia in 2017, PointsBet is committed to delivering the ultimate betting experience. As a global leader in the industry, our people at PointsBet are united by a shared mission: to push boundaries and elevate the thrill of the game - always with a focus on a safe, responsible experience for all our users. Our diverse team brings together the best of tech, sports knowledge and creative vision to deliver an exciting platform for sports and racing enthusiasts worldwide.

Quick Apply

Refine Your Search

communications operator jobs in northern territory

Trading Operator - Night Shift

Nature Guide | Mitchell Plateau | Outback Spirit Tours

Two-Up Drivers & Guides | Outback Spirit Tours

Horizontal Driller

Guest Service Agent

Room Attendant

Lodge Asset & Maintenance Manager | Outback Spirit Tours

Truck Driver

Warehouse Labourer

Darwin Airport - Aviation Cleaning Operative CAS

Production Manager - Darwin

Kakadu Driver Guide | Darwin Based | Outback Spirit Tours

Chef | Darwin Harbour Cruises

Mechanic (Non-Rail)

Children’s Services Professional Group Leader

Children’s Services Professional Qualified Room Assistant

Head Chefs, Cooks & Kitchen Staff | Outback Spirit Tours

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