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- Wellness program
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Clinical Support Representative - Upper Extremities

Zimmer Biomet -
Canberra ACT

Apply Now

Job Details

Full-time
13 days ago

Benefits

Wellness program

Qualifications

Nursing
Sales support
Anatomy knowledge
Physical Therapy
Sales
Communication skills
Marketing
Time management

Full Job Description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

We’re looking for a clinically driven Upper Extremities Clinical Support Representative to support surgeons, theatre teams and healthcare professionals in Canberra. This role is ideal for someone who thrives in the operating theatre, enjoys being a trusted clinical partner, and takes pride in delivering exceptional patient-focused support.

You may come from an established orthopaedic or medical device clinical support background, or you may be an Allied Health professional (such as a Physiotherapist) with strong upper limb anatomy knowledge who is ready to transition into the medical device space.

What matters most is your clinical credibility, attention to detail, and commitment to delivering outstanding support in high-pressure environments.

How You'll Create Impact

You will:

Support sales objectives by providing high-quality clinical service, advice and case support to customers
Build and maintain strong professional relationships with surgeons, registrars, nurse unit managers, theatre staff, CSSD teams and other key stakeholders
Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product is available for the right patient
Manage nurse, registrar and surgeon engagement through lead identification, case management and structured product in-service training
Ensuring timely return and tracking of instrument sets post-procedure
Developing and maintaining surgeon-specific surgical technique and workflow documentation
Provide case support outside your defined territory when required
Actively support the Sales team in the execution of the Sales Plan and achievement of annual targets

What Makes You Stand Out

Essential

Degree qualification in Health, Nursing, Physiotherapy, Science, Business, Marketing or a related discipline
Strong communication skills with the ability to build trust and influence clinical stakeholders
Ability to become technically proficient across the assigned product portfolio
Excellent organisational and time management skills
Ability to quickly learn and retain complex clinical and technical information
A proactive, positive and solutions-focused mindset

Desirable

Previous experience working in an operating theatre environment
Working knowledge of the medical device or orthopaedic industry
Previous experience in sales or clinical support (healthcare preferred)

Travel Expectations

Frequent travel within the assigned territory (up to 90%)
Occasional out-of-territory, interstate or overseas travel as required

EOE/M/F/Vet/Disability

Apply Now

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Clinical Support Representative - Upper Extremities

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