In-Demand It infrastructure manager Jobs in Canberra Act

Manager, Service Desk and End User Computing (Canberra or Sydney)
Commonwealth Superannuation Corporation (CSC) —Canberra ACT
- Full-time
- Management
- Organisational skills
- Budgeting
7d
Service Operations Lead
Leidos —Harman ACT
- Full-time
- Management
- AI
- Leadership
- Annual leave
7d
Defence & Intelligence Technical Leaders – Mission Software Solutions – Canberra & Melbourne
Leidos —Canberra ACT
- Full-time
- AI
- Leadership
- Annual leave
Senior Solutions Engineer (APAC)
Qdrant —Canberra ACT
- Full-time
- Remote
- Sales
- AI
- Communication skills
- Dental insurance
- Annual leave
Quick Apply
2d
Talent Acquisition Partner | Technology | Defence & Intelligence
Leidos —Canberra ACT
- Full-time
- Recruiting
- Leadership
- Annual leave
15h
Assistant Project Controller
Beca —Canberra ACT
- Full-time
- Microsoft Excel
- PMP
- Analysis skills
- Parental leave
Senior Project Manager - Technical Services
Turner & Townsend —Canberra ACT
- Full-time
- Construction experience
Quick Apply
1d
Director: Presales Enterprise Architecture (Defence)
NTT DATA —Canberra ACT
- Full-time
- Azure
- Engineering
- AWS
Senior Project Manager | Infrastructure Advisory | Major Defence Programs
Deloitte —Canberra ACT
- Engineering
- Parental leave
ICT Systems Engineer
Calexi —Canberra ACT
- $120,000 - $160,000 a year
- Full-time
- Azure
- Engineering
- Systems design
Quick Apply
Technical Program Managers (NV2/TSPV) – Intelligence/National Security & Defence – Canberra & Melbourne
Leidos —Canberra ACT
- Full-time
- Leadership
- Annual leave
7d
Project Managers - Expression of Interest
Calexi —Canberra ACT
- Full-time
- PMP
- AI
- Leadership
Quick Apply
System Administrator | Virtual Data Centre
Leidos —Canberra ACT
- Full-time
- Scripting
- Leadership
- Communication skills
- Annual leave
Associate Technical Consultant (ATC)
Daon Inc —Canberra ACT
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Quick Apply
Technical Project Manager
Unisys —Canberra ACT
- Full-time
- PMP
- Construction experience
- AI
Systems Administrator | Kubernetes
Leidos —Canberra ACT
- Full-time
- Azure
- Administrative experience
- AWS
- Annual leave
9d
Geospatial Platform Engineer | 12-month Fixed Term Contract
Leidos —Canberra ACT
- Full-time
- Databases
- Scripting
- Leadership
- Annual leave
Program Operations Coordinator
Leidos —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
EY-Parthenon - Senior Consultant - Defence Commercial and Procurement Advisory
EY —Canberra ACT
- Recruiting
- Parental leave
Senior Microsoft Technical Consultant
Brennan IT —Canberra ACT
- Full-time
- Management
- Administrative experience
- Communication skills

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Manager, Service Desk and End User Computing (Canberra or Sydney)

Commonwealth Superannuation Corporation (CSC) -
Canberra ACT

Apply Now

Job Details

Permanent | Full-time
7 days ago

Qualifications

ITIL Foundation
ITIL Certification
Management
IT service management
ITIL
Organisational skills
Telecommunication
Budgeting
Leadership
Communication skills

Full Job Description

Posted: 20/08/2026

Closing Date: 03/09/2026

Job Type: Permanent - Full Time

Location: Canberra

Job Category: Information & Communication Technology

Job Description

Location: Canberra preferred, open to Sydney
Position type: Permanent

Your new role

We're looking for an experienced technology leader to join our Transformation and Technology team as Manager, Service Desk & End User Computing. This is an opportunity to lead critical customer-facing technology services that support our people across office, remote and cloud environments, while shaping the future of end-user technology at CSC.

Play a key leadership role in driving service excellence, continuous improvement, technology modernisation and strong customer outcomes, while fostering a high-performing and engaged team culture.

Key Responsibilities

Lead and develop the Service Desk and End User Computing teams
Oversee service desk operations and end-user technology services
Monitor service performance and drive continuous improvement
Manage escalations and support major incident response
Shape CSC's end-user technology standards and roadmap
Oversee technology asset, configuration and knowledge management
Manage budgets, vendors and key service provider relationships
Strengthen risk, audit and compliance outcomes
Identify opportunities to improve technology services and the employee experience

What you’ll need to excel

ITIL Foundation Course, essential
Tertiary qualification or certification in a relevant discipline or an equivalent combination of relevant knowledge, training and/or experience, desired
Leadership experience
Minimum of 2 years’ experience in maintaining finances e.g. Budgets/Contracts
Experience in IT service management and ITIL best practices
Strong knowledge of infrastructure, telecommunications, end-user technologies and cloud services
Understanding of IT security, virtual desktop and device management solutions
Experience improving systems, processes and service delivery outcomes
Proven ability to lead, coach and develop high-performing teams
Strong organisational skills, with the ability to manage competing priorities
Excellent communication and stakeholder management skills

Why join CSC?

Opportunity to shape and improve the end-user experience through modern workplace technologies and processes
Work with a dedicated, enthusiastic and high-performing team
Be part of an environment that values innovation and continuous improvement

How to apply
Please upload your current CV.

To ensure all applications are considered in the review process, we request you to please apply through the advertised links only.

Applications close: 3 September 2026
For any other questions about this role, contact: [email protected]
No agency applications considered

What you’ll get in return
A career where you belong

At CSC, we’re committed to more than super — we’re committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do.

Our gender equality strategy is more than a promise — it’s a plan. We're actively increasing representation in our workforce, removing barriers to career progression, and creating pathways for all employees to grow and succeed.

We welcome candidates of all genders, cultural backgrounds, ages, sexualities, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.

We’re proud to be an equal opportunity employer — and proud of the progress we’re making. Join a workplace where you can thrive, grow, and belong.
Learn more about CSC and our benefits:
www.csc.gov.au/Members/About-CSC/Careers

Apply Now

Refine Your Search

it infrastructure manager jobs in canberra act

Manager, Service Desk and End User Computing (Canberra or Sydney)

Service Operations Lead

Defence & Intelligence Technical Leaders – Mission Software Solutions – Canberra & Melbourne

Senior Solutions Engineer (APAC)

Talent Acquisition Partner | Technology | Defence & Intelligence

Assistant Project Controller

Senior Project Manager - Technical Services

Director: Presales Enterprise Architecture (Defence)

Senior Project Manager | Infrastructure Advisory | Major Defence Programs

ICT Systems Engineer

Technical Program Managers (NV2/TSPV) – Intelligence/National Security & Defence – Canberra & Melbourne

Project Managers - Expression of Interest

System Administrator | Virtual Data Centre

Associate Technical Consultant (ATC)

Technical Project Manager

Systems Administrator | Kubernetes

Geospatial Platform Engineer | 12-month Fixed Term Contract

Program Operations Coordinator

EY-Parthenon - Senior Consultant - Defence Commercial and Procurement Advisory

Senior Microsoft Technical Consultant

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