In-Demand Software support analyst | application | Jobs

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
Junior Technical Support Analyst - 0.4 FTE
Standards Australia —Sydney NSW
- Full-time
- Customer service
- University
- In-person
Quick Apply
2d
Data Analyst | Part-time, max-term | Balcatta Support Centre
Sodexo —Western Australia
- Full-time
- ERP systems
- Maintenance
- Microsoft Office
Quick Apply
End User Services Support Analyst
Western Sydney Local Health District —Sydney NSW
- $97,502 - $113,707 a year
- Full-time
- Patient care
- Communication skills
14d
Systems Analyst
Cornetts Supermarkets —North Lakes QLD
- $77,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- SQL
Quick Apply
Systems Support Analyst
Civica —Sydney NSW
- From $7,500 a month
- Full-time
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Software Configuration Management Analyst - Entry Level
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Microsoft Office
- Scripting
- Communication skills
Test Analyst - 9 month max tenure contract
Leidos —Victoria
- Full-time
- Azure
- DevOps
- APIs
- Annual leave
Quality Assurance Analyst
Infor —New South Wales
- Full-time
- Microsoft Word
- Management
- Customer service
Research Analyst Graduate Program '27 - Sydney
The Brattle Group, Inc. —Sydney NSW
- Data analysis skills
- Analysis skills
- Bachelor's degree
Software Support Analyst
Leidos —Canberra ACT
- Full-time
- Azure
- Management
- AWS
- Annual leave
Senior Software Support Analyst
Objective Corporation —Perth WA
- Full-time
- Hybrid work
- Administrative experience
- SQL
- AI
- Employee assistance program
9d
End User Services Support Analyst
NSW Health —North Parramatta NSW
- $97,502 - $113,707 a year
- Full-time
- Patient care
- Communication skills
Senior Software Support Analyst
Objective —Perth WA
- Full-time
- Hybrid work
- Administrative experience
- SQL
- AI
- Employee assistance program
9d
Technical Service Desk Analyst - Unisys Australia
Unisys Australia —Sydney NSW
- From $5,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick Apply
IT Support Analyst
Hermès Paris —Sydney NSW
- Full-time
- Computer Science
- English
- In-person
7d
Desktop Support Analyst, Information Technology
SMEC —Sydney NSW
- Full-time
- Computer Science
- Parental leave
Service Desk Analyst – Level 2
Conferma —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
- Parental leave
Quick Apply
QA & Product Analyst - Mcmahons Point
BIG Brand Influence Group —Sydney NSW
- Full-time
- Management
- SQL
- APIs
Quick Apply
11d
Entry-Level Support Developer
DXC Technology —Greater Adelaide SA
- Overtime
- Azure
- Management
- Customer service

I want to receive the latest job alert for software support analyst | application |

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software support analyst | application | jobs near

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

software support analyst | application | jobs

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Junior Technical Support Analyst - 0.4 FTE

Data Analyst | Part-time, max-term | Balcatta Support Centre

End User Services Support Analyst

Systems Analyst

Systems Support Analyst

Software Configuration Management Analyst - Entry Level

Test Analyst - 9 month max tenure contract

Quality Assurance Analyst

Research Analyst Graduate Program '27 - Sydney

Software Support Analyst

Senior Software Support Analyst

End User Services Support Analyst

Senior Software Support Analyst

Technical Service Desk Analyst - Unisys Australia

IT Support Analyst

Desktop Support Analyst, Information Technology

Service Desk Analyst – Level 2

QA & Product Analyst - Mcmahons Point

Entry-Level Support Developer

I want to receive the latest job alert for software support analyst | application |

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected