About Us
Patient Paws is a well-established and highly respected dog training, daycare and grooming facility based in Pakenham. We are passionate about providing a safe, enriching and professional environment where dogs can learn, play and thrive while giving their owners complete peace of mind.
We are seeking a dedicated and reliable Dog Daycare Assistant to join our team. This role is ideal for someone who is passionate about animal welfare, enjoys working in a fast-paced environment and understands the importance of maintaining high standards of care, safety and professionalism.
About the Role
As a Dog Daycare Assistant, you will play a vital role in ensuring the safety, wellbeing and enjoyment of the dogs in our care. This is a hands-on position that requires excellent observation skills, confidence handling dogs of various breeds and sizes, strong communication skills and the ability to work effectively within a team.
A Realistic Look at the Role
While working with dogs is incredibly rewarding, this position is much more than simply playing with puppies all day.
Our Dog Daycare Assistants are responsible for the safety and wellbeing of large groups of dogs, often managing complex social interactions and ensuring every dog remains safe, comfortable and appropriately engaged throughout the day. The role involves significant physical activity, including standing, walking, cleaning, lifting, setting up equipment and working in a fast-paced environment.
Successful team members understand that professional dog care requires constant observation, attention to detail, sound judgement and a willingness to follow procedures. There are no shortcuts when it comes to safety. Every decision we make directly impacts the wellbeing of the dogs in our care.
If you are looking for a role where you can make a genuine difference in the lives of dogs while being part of a professional and supportive team, this could be the perfect opportunity for you.
Key Responsibilities
- Supervising and managing groups of dogs in a daycare environment.
- Monitoring dog behaviour and interactions to ensure a safe and positive atmosphere.
- Identifying and responding appropriately to signs of stress, illness, injury or conflict.
- Maintaining a clean, hygienic and safe facility at all times.
- Assisting with daily cleaning duties including disinfecting play areas, equipment and kennels.
- Following all Patient Paws safety protocols, procedures and standards.
- Assisting with client check-ins and check-outs when required.
- Providing exceptional customer service to clients and representing the Patient Paws brand professionally.
- Participating in enrichment activities, training exercises and structured daycare programs.
- Accurately documenting incidents, health concerns and daily observations.
- Supporting fellow team members and contributing to a positive workplace culture.
Essential Requirements
- Genuine passion for working with dogs and commitment to their welfare.
- Previous experience working with dogs in a professional setting is highly desirable.
- Strong understanding of canine body language and behaviour, or willingness to undertake training.
- Ability to remain calm and make sound decisions in challenging situations.
- Excellent attention to detail and observation skills.
- Physically fit and capable of being on your feet for extended periods.
- Ability to work both independently and as part of a team.
- Reliable, punctual and highly organised.
- Current Victorian Driver's Licence.
- Ability to work in all weather conditions when required.
- Working With Children Check (or willingness to obtain).
- Availability to work weekdays between 6:45am and 6:30pm.
What We Are Looking For
We are looking for someone who:
- Takes pride in their work and maintains high standards.
- Is proactive and willing to take initiative.
- Communicates professionally and respectfully with clients and colleagues.
- Can follow procedures consistently and understands the importance of safety.
- Is eager to learn and develop their skills within the animal care industry.
- Shares our commitment to providing outstanding care for every dog that walks through our doors.
- Is resilient, adaptable and capable of working in a busy environment where priorities can change quickly.
Why Join Patient Paws?
- Work alongside a passionate and supportive team.
- Opportunity to learn from experienced dog trainers and animal care professionals.
- Ongoing training and professional development opportunities.
- Rewarding work making a genuine difference in the lives of dogs and their owners.
- Be part of a business that values professionalism, teamwork and continuous improvement.
Please Note
Due to the nature of the role, applicants must be comfortable working with dogs of all breeds, sizes, temperaments and energy levels. This position involves regular cleaning duties and maintaining high standards of hygiene throughout the facility. A love of dogs is essential, but professionalism, reliability and a commitment to safety are equally important.
This role can be physically and mentally demanding. You will be responsible for the safety of multiple dogs at any given time and must be able to remain calm, focused and professional under pressure. We are looking for individuals who understand that caring for dogs is a responsibility, not just a privilege.
If you are passionate about dogs, committed to excellence and looking for a rewarding career in animal care, we would love to hear from you.
Pay: From $28.00 per hour
Work Location: In person
