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Cleaner Team Leader and Manager

Housekept Pty Ltd
Nowra NSW

Quick Apply

Job Details

Full-time
$35 - $36 an hour
14 days ago

Benefits

Fuel card
Company phone

Qualifications

Management
Driver Licence
Organisational skills
Cleaning
Leadership
Communication skills
Property management
Hotel experience

Full Job Description

Cleaning Team Leader – HouseKept

Location: Nowra & Shoalhaven Region, NSW
Employment Type: Full-Time or Part-Time
Salary: Competitive salary based on experience

About HouseKept

HouseKept is one of the Shoalhaven's leading residential and Airbnb cleaning companies, delivering high-quality cleaning services across Nowra, Jervis Bay, Berry, Vincentia, Huskisson, Sanctuary Point, Ulladulla and surrounding areas.

As we continue to grow, we're looking for an experienced and motivated Cleaning Team Leader to help lead our cleaning teams, maintain quality standards, and support our operations team.

About the Role

This is a hands-on leadership role where you'll be responsible for managing cleaning teams in the field while ensuring every service meets HouseKept's quality standards.

You'll act as the link between our cleaners and administration team, helping ensure operations run smoothly every day.

Key ResponsibilitiesTeam Leadership & Training

Train and onboard new cleaners
Coach team members on HouseKept cleaning systems and standards
Conduct regular quality inspections
Provide ongoing feedback and performance support
Lead by example and maintain a positive team culture

Operations Management

Monitor cleaner performance and job completion
Ensure all cleaning jobs are completed on time and to HouseKept standards
Assist with scheduling and rostering of cleaning teams
Manage daily team communication and attendance
Resolve issues that arise in the field
Conduct spot checks and quality audits

Administration & Communication

Maintain regular communication with the administration team
Report staffing, quality, and operational issues promptly
Assist with workflow planning and resource allocation
Ensure accurate job notes and updates are recorded

Inventory & Supplies

Monitor cleaning product and equipment levels
Order and manage cleaning supplies
Ensure teams are fully equipped for scheduled work
Track inventory usage and minimise waste

Airbnb Operations

Ensure sufficient linen is available for all Airbnb cleans
Monitor linen stock levels and laundry requirements
Coordinate linen movements between properties where required
Ensure Airbnb properties are guest-ready and completed on schedule

What We're Looking For Essential

Previous experience in residential, commercial, hotel, or Airbnb cleaning
Strong leadership and people management skills
Excellent organisational skills
High attention to detail
Strong communication skills
Ability to problem-solve under pressure
Current driver's licence and reliable vehicle
Right to work in Australia

Highly Desirable

Experience managing cleaning teams
Experience using Jobber or similar field service software
Experience with Airbnb property management
Experience in rostering and workforce coordination
Inventory or stock management experience

What We Offer

Leadership role with career progression opportunities
Supportive and growing local business
Ongoing training and development
Daytime hours only
Stable and consistent work
Positive team culture
Fuel card provided
Company phone provided
Company laptop provided
Opportunity to help shape and grow the HouseKept team

Why Join HouseKept?

We're building the Shoalhaven's most trusted cleaning company and are looking for leaders who genuinely care about quality, customer service, and supporting their team.

This role is ideal for someone who enjoys leading people, maintaining high standards, solving operational challenges, and helping a growing business succeed.

Pay: $35.00 – $36.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

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