In-Demand Digital solution delivery manager Jobs in Perth Wa

Fraud Detection Officer Perth
Bankwest —Perth WA
- Full-time
- Remote
- Customer service
- Financial services
- Work from home
Modern Workplace Manager (EUC EMM)
Serco Plc —Murdoch WA
- Full-time
Manager, Industry Partnerships & Training Solutions
Tes Global —Perth WA
- Full-time
- Management
- Sales
- Communication skills
Quick Apply
Solution Lead
Accenture —Perth WA
- Full-time
Multimedia Designer
OzKez Pty Ltd —Joondalup WA
- $70,000 - $80,000 a year
- 8 hour shift
- Microsoft Powerpoint
- SharePoint
- In-person
- Work from home
Quick Apply
SAP SuccessFactors Service Delivery Manager
Infosys —Perth WA
- $150,742 - $171,215 a year
- PMP
- AI
- Communication skills
- Employee assistance program
- Gym membership
Senior Manager, Regional Logistics Sourcing, Asia Pacific
Metso —Perth WA
- Master's degree
- Bachelor's degree
- Communication skills
11d
Project Administrator / Project Coordinator
TTC —Perth WA
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Business Development Manager
ABB Australia Pty Limited —Perth WA
- Full-time
- Sales
- Engineering
- Business development
Quick Apply
2d
Department Manager - Joondalup
H&M —Joondalup WA
- Full-time
- Leadership
- Annual leave
Quick Apply
Operations Manager - Rock Tools (Surface)
Sandvik —Perth WA
- Full-time
- Microsoft Office
- Construction
- Leadership
- Parental leave
- Employee assistance program
Membership Manager | Brookfield Place
Goodlife Health Clubs —Perth WA
- From $80,000 a year
- Full-time
- Sales
- Customer service
- First Aid Certification
- Gym membership
Quick Apply
1d
Building Services Engineer
Devlin Engineering and Management —Perth WA
- $75,000 - $80,000 a year
- Full-time
- AutoCAD
- Research
- Analysis skills
- Annual leave
Quick Apply
7d
Organizational Change Manager
Infosys Singapore & Australia —Perth WA
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Psychology
Quick Apply
Program Test and Combat Systems Manager
Austal —Fremantle WA
- Full-time
- Management
- Opportunities for advancement
Quick Apply
Designer
Project Contracting Pty Ltd —Balcatta WA
- $75,000 - $80,000 a year
- Full-time
- Laboratory experience
- Computer skills
- In-person
Quick Apply
13d
IT Manager
Venus Hospitality Services Pty Ltd —Perth WA
- Weekend availability
- Hospitality
- Management
- POS
- Employee assistance program
- Employee discount
Quick Apply
Branch Manager
Certex Lifting —Wangara WA
- Full-time
- Sales
- ERP systems
- SharePoint
Storage and Backup Service Lead
Atos —Perth WA
- Azure
- Management
- Computer Science
Business Development Manager – WA, NT & SA
Ford Motor Company —Perth WA
- Sales
- Salesforce
- In-person
- Parental leave

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digital solution delivery manager jobs near perth wa

Fraud Detection Officer Perth

Bankwest -
Perth WA

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Customer service
Call centre
Financial services

Full Job Description

Due to continued growth in our GFMS team, we are looking for FT Analysts in our Fraud Detection team!

12 months secondment/contract

You must be based in Perth to be eligible for this position.

You must available to work on a 24/7 rotating roster.

The Fraud and Scams Response Centre (FSRC) vision is to inspire confidence and create peace of mind. We strive to provide safe banking through prevention, detection and response.

Fraud and Scams Response Centre consists of seven group level functions: Bankwest Financial Crime Services, Card Fraud, Digital Fraud, Branch Fraud, Originations & Scams, Fraud Capability Intel & Advisory, Analytics and Business Performance & Strategy.

Do work that matters

You will deliver excellence in customer service and also innovation in dealing with customer’s situations:

Handle inbound and outbound calls relating to potential Scam or Fraud activity

Creating peace of mind for our customers by providing exceptional service when handling inbound fraud/scam call enquiries

Working in a high paced environment with a passion to inspire confidence in our customers, specifically when being faced with a fraud or scam situation

Perform the detection analyst over scam/fraud related events and ensure sound decisions are made whilst following the standard operating procedure.

Identify digital fraud trends and report on these accordingly

Manage a high volume of customer calls and scam alerts

Prompt escalation of issues/risks out of delegation and/or as required

Maintain an up-to-date focus on financial crime, security related trends and emerging issues, and share knowledge obtained.

We’re interested in hearing from people who have

Strong problem-solving and decision-making capability

High level of personal integrity & commitment to confidentiality & privacy principles

Availability to be rostered across a 24 hour/7 day roster

Financial Services Industry experience preferred with a focus on Online and Mobile correlated roles

Demonstrated experience in the delivery of excellence in customer service including personal, written and verbal skills

Ability to resolve basic customer complaints.

What will help you succeed?

Your strong customer service skills will enable you to build and maintain a positive relationship with customers by resolving and identifying potential fraud/scam activity and ensuring customers are banking as effectively as possible. You will also be able to demonstrate:

An ability to work in a high volume call centre environment

The ability to think outside the box and ensure the best solutions is provided to your customers to meet their financial needs

Able to perform well in an ambiguous environment

the ability to interact with a wide range of customers and colleagues

a desire to want to deliver excellent customer service

Ability to work in a fast paced & highly regulated environment

At Bankwest we’re proud to support flexible working. Once you have completed office-based training and we've set you up for success in the role to be able to work from home it may move to a hybrid role with a mix of WFH & office hub days. Working from home arrangements will be at your managers discretion.

If this sounds like you apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 12/06/2026

Apply Now

Refine Your Search

digital solution delivery manager jobs in perth wa

Fraud Detection Officer Perth

Modern Workplace Manager (EUC EMM)

Manager, Industry Partnerships & Training Solutions

Solution Lead

Multimedia Designer

SAP SuccessFactors Service Delivery Manager

Senior Manager, Regional Logistics Sourcing, Asia Pacific

Project Administrator / Project Coordinator

Business Development Manager

Department Manager - Joondalup

Operations Manager - Rock Tools (Surface)

Membership Manager | Brookfield Place

Building Services Engineer

Organizational Change Manager

Program Test and Combat Systems Manager

Designer

IT Manager

Branch Manager

Storage and Backup Service Lead

Business Development Manager – WA, NT & SA

I want to receive the latest job alert for digital solution delivery manager in perth wa

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