In-Demand Technical support representative Jobs in Western Australia

Technical Support Representative
Caterpillar —Redcliffe WA
- Full-time
- No degree
- In-person
- Communication skills
Product Support Representative
Hitachi Construction Machinery —Kalgoorlie WA
- Full-time
- Leadership
- Communication skills
- Employee discount
Technical Sales Representative
Pump and Abrasion Technologies —Kalgoorlie WA
- $130,000 - $135,000 a year
- Full-time
- Management
- Sales
- Business development
Quick Apply
Customer Service Representative
Drivetrain Australia Pty Ltd —West Kalgoorlie WA
- Overtime
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Parental leave
On-site Support Technician
Fujitsu —Perth WA
- Weekend availability
- Management
- Software troubleshooting
- In-person
6d
Technician Water Operations
BHP —Western Australia
- On call
- Laboratory
- Communication skills
- Parental leave
Surface Drilling Consumables Support
Sandvik —Tom Price WA
- 12 hour shift
- Customer service
- Communication skills
- Wellness program
- Parental leave
Technical Sales Representative - Industry
Sika —Bibra Lake WA
- Full-time
- Sales
- Customer service
- Engineering
Project Quality Representative
COLAS AUSTRALIA —Bibra Lake WA
- Full-time
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
12d
School Officer
Department of Education —Kellerberrin WA
- $62,134 - $70,734 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
GP Sales Representative - South WA
BI Australia —Perth WA
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
Casual School Support Pool
Department of Education —Western Australia
- Working with children
Project Quality Representative
COLAS —Bibra Lake WA
- Full-time
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
13d
Technical Sales Representative - Well Services
Weatherford —Perth WA
- Full-time
- Sales
- Salesforce
- Communication skills
Customer Service Representative
KG Talent —Kewdale WA
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick Apply
7d
Data Analyst - GeoServices
Schlumberger Australia Pty Ltd —Perth WA
- From $131,308 a year
- Full-time
- Management
- Bachelor's degree
- In-person
Quick Apply
Qualification Development Officer
WA Country Health Service —Perth WA
- $122,597 - $130,265 a year
- Full-time
7d
Technical Sales Representative - UGC West
MB Solutions Australia Pty Ltd —High Wycombe WA
- Full-time
- CRM software
- Sales
- Salesforce
Quick Apply
SMP Sustaining Capital Projects Supervisor
Monadelphous —Karratha WA
- Contract
- Leadership
Compartment Completion Inspector
Civmec —Henderson WA
- Full-time
- Communication skills
- Parental leave

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Technical Support Representative

Caterpillar -
Redcliffe WA

Apply Now

Job Details

Full-time

Qualifications

Communication skills

Full Job Description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As the Technical Representative for the Resource Industries Sales, Service & Technology division of Caterpillar you will be the primary conduit between the dealers and customers for product performance and problem management within an assigned territory.

This role reports to a locally based Product Support Manager and works closely with various product groups, dealers and customer contacts to provide technical support for Caterpillar’s extensive range of mining products.

This role provides an opportunity to make a difference to both the Caterpillar product and our customer’s experiences. This role is perfect for someone who enjoys problem solving and variety in their work.

Job duties but not limited to:

Work closely with dealers and customers to identify Continuous Product Improvement (CPI) opportunities for the ongoing improvement of our products.
Assist Product Groups with prioritization of CPI’s by providing required commercial impact statements, Voice of Customer and Dealer feedback.
Be Caterpillar’s lead for Product Problem Management discussions with dealers and customers.
Act as a key resource to support execution of product performance improvement initiatives at target sites.
Manage service and commercial goodwill support administration across allocated dealers and customers.
Support NPI (New Product Introduction) and NMI (New Market Introduction) launches in the allocated territory.

Background Experience:

A tertiary qualification within a relevant field, or equivalent experience
Prior experience in a field position
Ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers
Proven ability to communicate and negotiate across all levels of the organisation
Must be able to work collaboratively with Dealers, Caterpillar and the customer to meet deliverables
Excellent interpersonal and communication skills
Must will be willing and able to travel both internationally and locally

Desired Skills and Experience:

Previous experience working with a dealer network an advantage
Exposure to Six Sigma principles

Benefits

Competitive remuneration package including a great bonus structure and share options.
Intentional career development with exposure to global teams and markets.
A strong commitment to safety and your wellbeing
An inclusive workplace culture focused on quality, customer service and the environment
A commitment to diversity and inclusion, equal opportunity, and equal outcome
The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.

Caterpillar of Australia is not currently hiring foreign national applicants that require or will require sponsorship.

This is a permanent full-time position, 5 days per week in the office.

This position requires working onsite five days a week.

Posting Dates:

May 18, 2026 -

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

Work Location: In person

Apply Now

Refine Your Search

technical support representative jobs in western australia

Technical Support Representative

Product Support Representative

Technical Sales Representative

Customer Service Representative

On-site Support Technician

Technician Water Operations

Surface Drilling Consumables Support

Technical Sales Representative - Industry

Project Quality Representative

School Officer

GP Sales Representative - South WA

Casual School Support Pool

Project Quality Representative

Technical Sales Representative - Well Services

Customer Service Representative

Data Analyst - GeoServices

Qualification Development Officer

Technical Sales Representative - UGC West

SMP Sustaining Capital Projects Supervisor

Compartment Completion Inspector

I want to receive the latest job alert for technical support representative in western australia

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