Critical Infrastructure Architect
Grade: 11/12
Salary range: $149,739-$173,174 + superannuation and leave loading
Duration: temporary full time role for up to 12 months
Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies
Support the delivery of mission‑critical telecommunications solutions that underpin public safety across NSW.
Contribute to the design and delivery of complex architecture across the PSN Core and DR NOCC programs, working alongside lead architects to support high‑quality, delivery‑ready outcomes.
About the team
This role sits within the Critical Infrastructure Program architecture team in NSW Telco Authority.
The team delivers architecture support across major initiatives including PSN Core relocation and DR NOCC. It works closely with lead architects to design and deliver complex solutions that underpin critical communications services across NSW.
Your responsibilities will include
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Supporting development of solution designs across DR NOCC and PSN Core programs
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Assisting lead architects in producing architecture artefacts and documentation
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Contributing to design reviews and governance processes
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Working with stakeholders to gather requirements and translate them into solution designs
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Assisting in identifying risks, dependencies and design considerations across workstreams
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Providing technical input into implementation planning and delivery activities
For more information on the role and its accountabilities, click here to view the role description.
To be successful in this role you will have
Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
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Experience contributing to solution architecture or complex system design
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Strong ability to work across multiple stakeholders and technical domains
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Solid understanding of architecture principles and design methodologies
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Strong communication and documentation skills
Nice to have
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Experience supporting large‑scale infrastructure or transformation programs
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Exposure to government, telecommunications or critical infrastructure environments
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Experience working with architecture governance forums or structured design review processes
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Relevant tertiary qualification or equivalent experience
A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.
This role may require additional enhanced security vetting.
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.
We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
For more information, go to NSW Telco Authority
Salary Grade 11/12, with the base salary for this role starting at $149739 base plus superannuation
For enquiries relating to recruitment please contact Fiona Glover via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: 9:59am Wednesday 17th June
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
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