In-Demand Learning and development manager Jobs in Darwin, Nt

Manager - Frontline Services
Department of Logistics and Infrastructure —Darwin NT
- Full-time
- Data analysis skills
- Leadership
- Communication skills
7d
People & Culture Manager
AccorHotel —Darwin NT
- Full-time
Quick Apply
People & Culture Business Partner
Australia Red Cross —Darwin NT
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance program
6d
People & Culture Manager
ACCOR —Darwin NT
- Full-time
Senior Training and Support Officer
Department of Corporate and Digital Development —Darwin NT
- $99,519 - $110,953 a year
- Temporary
- Writing skills
- Research
- Microsoft Office
12d
Business Analyst
NCS Australia —Darwin NT
- Contract
- Parental leave
Quick Apply
6d
Graduate Design Manager
Aurecon Group —Darwin NT
- Full-time
- Engineering
- Communication skills
Senior Manager - Programs (NT)
Australia Red Cross —Darwin NT
- Full-time
- Hybrid work
- Annual leave
- Employee assistance program
13d
Business Manager
Department of Education and Training —Palmerston NT
- $132,408 - $147,919 a year
- Full-time
- Management
- Administrative experience
- Human resources
4d
Senior Accountants & Assistant Managers - Audit and Assurance
PKF Australia —Darwin NT
- Communication skills
Manager, Legal and Technical
Allianz —Darwin NT
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
Workplace Health and Safety Manager (12‑Month Fixed‑Term Contract)
AccorHotel —Darwin NT
- Full-time
- Management
- Communication skills
- Resort
Quick Apply
Senior Consultant
Nous Group —Darwin NT
- Part-time
- Analysis skills
Health, Safety & Compliance Advisor
Toll Group —East Arm NT
- Full-time
- Management
- Leadership
- Communication skills
Business Performance Analyst
Gallagher Bassett —Darwin NT
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Employee stock purchase plan
- Health insurance
Senior Child Protection Intake Officer
Department of Children and Families —Darwin NT
- $99,519 - $110,953 a year
- Temporary
- Working with children
- Organisational skills
- Communication skills
8d
Team Leader – Central Intake Team
Department of Children and Families —Darwin NT
- Full-time
- Administrative experience
- Data entry
- Communication skills
8d
Maintenance Officer
Department of Education and Training —Palmerston NT
- Temporary
- Management
- Maintenance
6d
Store Business Manager - Darwin
Officeworks —Stuart Park NT
- Budgeting
- Leadership
- Employee assistance program
Senior Project Manager - Education sector
Tetra tech Ltd. —Darwin NT
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply

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Manager - Frontline Services

Department of Logistics and Infrastructure -
Darwin NT

Apply Now

Job Details

Permanent | Temp to perm | Full-time
7 days ago

Qualifications

Data analysis skills
Leadership
Communication skills

Full Job Description

Job description
Agency Department of Logistics and Infrastructure Work unit Customer Service - Frontline Services
Job title Manager - Frontline Services Designation Senior Administrative Officer 1
Job type Full time Duration Ongoing
Salary $132,408 - $147,919 Location Darwin
Position number 34919 RTF 349358 Closing 15/06/2026
Contact officer Petra Holgate, A/Director on 08 8999 3156 or [email protected]
About the agency https://dli.nt.gov.au/homepage
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=349358
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
Provides strategic leadership to ensure efficient, customer-focused delivery of NT driver licensing, vehicle registration and driver
safety education programs and leverages data for continuous improvement, staff development, and service innovation.

Context statement
Frontline Services delivers customer-focussed transactional and educational services relating to driver licensing, vehicle registration
and driver education programs throughout the Territory. Services are provided via Motor Vehicle Registry (MVR) offices, third-
party agents, a contact centre and online platforms. DriveSafe offers licensing and registration education to residents aged 16 and
over, including outreach to remote and Aboriginal communities.

Key duties and responsibilities
1. Provide high-level analysis and strategic advice on MVR’s customer service delivery, ensuring best practice, customer-centric

and efficient regulatory services are delivered in a timely manner across the NT.
2. Manage the DriveSafe program, providing driver licensing education and ensuring service delivery across the NT.
3. Lead, design, and manage the implementation of projects to modernise service delivery in line with Government priorities, using

transactional data, customer feedback and best practice trends aligned with strategic goals.
4. Manage a high-performing, multi-site team to maintain consistent quality and customer satisfaction by fostering development,

collaboration, and multi-skilling for a flexible, customer-oriented workforce.
5. Implement and monitor customer centred and innovative strategies to meet key performance indicators, reduce wait times,

streamline services, and enhance service efficiency.
6. Exercise delegation as a Deputy Registrar of Motor Vehicles to ensure compliance with regulatory requirements and use

discretionary powers in an objective and impartial manner.
7. Build and maintain internal and external stakeholder relationships to facilitate service delivery and represent the Department

at meetings and forums on driver licensing, vehicle registration and driver safety education.

Selection criteria
Essential
1. High level leadership skills, with proven ability to manage a team with emphasis on quality service delivery, team building and

developing a learning culture in a regulatory environment.
2. Demonstrated ability to appropriately interpret and apply legislation and contribute to the development of policy and

procedures with regard to the needs of all stakeholders.
3. Demonstrated high-level written and oral communication skills, adept in engaging with stakeholders from varied backgrounds

and influencing senior executives and staff toward practical solutions.
4. Demonstrated competency in strategic, operational and financial planning and budget, project, risk and human resource

management, with the ability to drive continuous improvement through change management processes.
5. Familiarity with digital transformation and service innovation, including emerging technologies, online service platforms, and

customer experience design in a government context.
6. Proven experience in data analysis and service or performance evaluation with ability to provide quality reports to senior

management.

Desirable
1. Experience with driver licensing, vehicle registration and associated regulatory frameworks.
2. Tertiary education in transport, business management, public policy, public sector management, leadership or related field.

Further information
The successful applicant may be required to provide a National Police Criminal History Check prior to commencement. The
successful applicant must be able and willing to travel by air and 4WD to remote communities.

Apply Now

Refine Your Search

learning and development manager jobs in darwin, nt

Manager - Frontline Services

People & Culture Manager

People & Culture Business Partner

People & Culture Manager

Senior Training and Support Officer

Business Analyst

Graduate Design Manager

Senior Manager - Programs (NT)

Business Manager

Senior Accountants & Assistant Managers - Audit and Assurance

Manager, Legal and Technical

Workplace Health and Safety Manager (12‑Month Fixed‑Term Contract)

Senior Consultant

Health, Safety & Compliance Advisor

Business Performance Analyst

Senior Child Protection Intake Officer

Team Leader – Central Intake Team

Maintenance Officer

Store Business Manager - Darwin

Senior Project Manager - Education sector

I want to receive the latest job alert for learning and development manager in darwin, nt

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