- Full time position in the Brand & Customer Strategy division.
-
Based in Balcatta WA, with some flexibility available
-
Salary: $93,249 plus 12% Super & Benefits.
At Water Corporation, we pride ourselves on being more than just a workplace. Our community is made up of committed and energetic individuals who prioritise a healthy work-life balance and embrace a diverse and vibrant culture.
Currently,we have a fantastic opportunity for an enthusiastic and driven professional to join the Brand & Customer Strategy team as a Content - Officer.
About the role:
Are you a team player who enjoys creating and delivering content for multiple channels with a passion for improving brand and customer experiences? If this sounds like you, come and join our Marketing and Content Operations team. In this role, you'll create engaging copy that matches our brand voice and drives results. You’ll boost engagement, improve SEO and make copy changes on our digital channels. We’re looking for a confident writer with experience in Content Management Systems and digital tools, and who thrives in a dynamic and collaborative setting.
Stakeholder engagement is also a key aspect of the role. You will work with various internal matter experts to create customer content that is simple and engaging. As part a team of content and design specialists, you’ll collaborate with colleagues to deliver not only written but visual content to improve engagement and tell compelling stories. You’ll also be able to enhance customer online experiences by writing short content for forms, website features and articles to boost conversions. So, if you’re a versatile writer who can create content that supports our brand and improves online customer experiences, we’d love to hear from you.
Who are we?
When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.
If you’re driven to make a meaningful contribution, you’ve come to the right place.
Real benefits that matter
-
Real flexibility with options to work from home, 9-day fortnight, flexible work hours
-
Two well-being days each year to do whatever you need to do to feel good
-
Access to long service leave pro rata after 3 years of service
-
Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
-
Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
What you can expect with this role
-
Creating and publishing engaging content for our website, social media and other customer communications, such as emails, posters, letters and SMS.
-
Writing and editing marketing and service content while also working with our graphic designers to find opportunities for making content more visual to improve engagement.
-
Supporting the wider content team across all content needs as required.
-
Applying SEO best practice to content planning and delivery to support our organic search and artificial intelligence strategy.
-
Supporting daily business content requests and advising on content best practice and realistic timeframes.
-
Working as part of the wider Marketing & Digital section, collaborating with content specialists and business stakeholders to deliver customer‑centric content aligned with our brand voice, identity and content governance frameworks.
-
Leveraging user research and analytics to make data‑driven decisions to frame, structure and optimise content across multiple channels.
Your skills and experience
-
You’ll be a go‑getter with a ‘can‑do’ attitude and a strong desire to collaborate for continuous improvement.
-
Considerable experience in developing and coordinating engaging written and visual content across a variety of print and digital platforms, informed by interpreting analytics and reporting insights.
-
A tertiary‑level qualification in digital experience, marketing, communications or a related discipline.
-
Strong digital literacy, including proficiency with the Microsoft Office Suite and an understanding of how to apply website accessibility standards such as WCAG 2.1.
-
Knowledge of SEO best practices to improve organic search performance through content.
-
Relevant experience using content management systems (CMS), such as Sitecore.
-
Experience using content performance measurement tools, including Siteimprove, Google Analytics and social media management tools such as Sprinklr, is favourable but not essential, as training will be provided.
Sound like a match? Apply today
If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.
As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Applications close on 23 June 2026
We reserve the right to withdraw this ad prior to the closing date.
Our commitment to a diverse and inclusive workplace:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [email protected] or 08 9420 2000.
To read our diversity and inclusion statement, please visit our website
