In-Demand Leadership development program Jobs in Werribee, Vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)
Contour Education —Point Cook VIC
- $85,000 a year
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
13d
OPEN: Graduate Program for early career psychologists (General registration)
Hopscotch and Harmony —Werribee VIC
- Full-time
- Private practice
International Student Program (ISP) Coordinator ES 1-3
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Bilingual
- Senior Secondary Certificate of Education
- University
- Annual leave
4d
Venue Assistant
Aussie Rigs Arena —Werribee VIC
- $31 - $35 an hour
- Weekend availability
- Hospitality
- POS
- Computer skills
- Professional development assistance
Quick Apply
International Student Program (ISP) Coordinator ES1-3
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Bilingual
- Senior Secondary Certificate of Education
- University
- Annual leave
4d
Assistant Venue Manager @ BOUNCE Hoppers Crossing
BOUNCE —Hoppers Crossing VIC
- Weekend availability
- Sales
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
Senior Sales and Marketing Manager
Massa Imports —Laverton North VIC
- $90,000 - $95,000 a year
- Full-time
- Management
- Sales
- Business development
- Travel reimbursement
- Employee discount
Quick Apply
8d
Practice Coach – Non award
Jobstar Pty LTD —Tarneit VIC
- Full-time
- Microsoft Word
- Microsoft Outlook
- Working with children
- Travel reimbursement
Supervisor, Community Work and Partnerships - Derrimut & Epping
Corrections Victoria —Derrimut VIC
- $100,894 - $114,476 a year
- Full-time
- Leadership
- Communication skills
- Marketing
11d
Kids Basketball Coach | Mentor & Role Model
Little Boomers Basketball Werribee —Werribee VIC
- $25 - $40 an hour
- Part-time
- Working with children
- In-person
- Leadership
- Professional development assistance
Quick Apply
11d
VCE Vocational Major Personal Development Skills Secondary Teacher
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Communication skills
- Teaching
7d
Department Manager - Pacific Werribee
H&M —Hoppers Crossing VIC
- Full-time
- Leadership
- Annual leave
Quick Apply
11d
New School - Learning Specialist Inclusive Practices - Time fraction negotiable
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Microsoft Excel
- Communication skills
- Teaching
7d
Practice Coach - Non award
bestchance —Tarneit VIC
- Part-time
- Microsoft Word
- Microsoft Outlook
- Working with children
- Travel reimbursement
Quick Apply
Employment Coach - Wyndham
Everyday Independence —Werribee VIC
- Part-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
12d
Venue Manager @ BOUNCE Hoppers Crossing
BOUNCE —Hoppers Crossing VIC
- Weekend availability
- Sales
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
OSHC Assistant Coordinator | Point Cook
Junior Adventures Group —Point Cook VIC
- Full-time
- Working with children
- Leadership
- Health insurance
- Referral program
Quick Apply
Expressions of Interest - Government & Defence - Australia Wide
Toll Group —Laverton North VIC
- Full-time
- Management
- Business
Health Initiatives Coordinator - Ed Support Level 1-Range 4
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- Communication skills
- Health insurance
4d
Laboratory Technician
Ridley Corporation —Werribee VIC
- Full-time
- Laboratory experience
- Microsoft Office
- Analysis skills
- Employee discount
Quick Apply

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leadership development program jobs near werribee, vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)

Contour Education -
Point Cook VIC

Quick Apply

Job Details

Full-time
$85,000 a year
13 days ago

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership
Communication skills

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the ultimate custodian of the Contour Campus experience ️

Campus Leaders (Customer Service Team Leaders) hold full ownership of their assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. They lead and develop their campus service team, safeguard operational discipline, and drive continuous improvement so that their campus is a model of “The Contour Standard.” This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence.
Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)

Team Leadership – Guides, supports, and develops service team.
️ Strong Communication – Clear, empathetic, and professional with families & staff.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows.
Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks.

The Vibe

We’re looking for team members who are approachable, reliable, and ready to bring their best energy to every shift. Whether you’re part-time or full-time, you’ll be part of a supportive team redefining what service in education feels like.

This isn’t about scripts or transactions - it’s about people, relationships, and making every interaction count.

Submit Your Expression of Interest

If you’re excited about shaping the next generation of high achievers, apply now with your CV.

We will review submissions and reach out once new opportunities become available at your preferred location.

Quick Apply

Refine Your Search

leadership development program jobs in werribee, vic

Customer Service Team Leader - Victoria (Expression of Interest for 2026)

OPEN: Graduate Program for early career psychologists (General registration)

International Student Program (ISP) Coordinator ES 1-3

Venue Assistant

International Student Program (ISP) Coordinator ES1-3

Assistant Venue Manager @ BOUNCE Hoppers Crossing

Senior Sales and Marketing Manager

Practice Coach – Non award

Supervisor, Community Work and Partnerships - Derrimut & Epping

Kids Basketball Coach | Mentor & Role Model

VCE Vocational Major Personal Development Skills Secondary Teacher

Department Manager - Pacific Werribee

New School - Learning Specialist Inclusive Practices - Time fraction negotiable

Practice Coach - Non award

Employment Coach - Wyndham

Venue Manager @ BOUNCE Hoppers Crossing

OSHC Assistant Coordinator | Point Cook

Expressions of Interest - Government & Defence - Australia Wide

Health Initiatives Coordinator - Ed Support Level 1-Range 4

Laboratory Technician

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