In-Demand Customer service manager Jobs in Brooklyn Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
National customer service manager
Babybee —Yarraville VIC
- $100,000 a year
- Full-time
- Customer service
- AI
- Leadership
19h
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Office Manager
CITO Transport Pty Ltd —Tottenham VIC
- $85,000 - $95,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
9d
Service Coordinator | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Service Delivery Manager
Centorrino Technologies —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
6d
Expressions of Interest - Government & Defence - Australia Wide
Toll Group —Laverton North VIC
- Full-time
- Management
- Business
Operations Manager, SESG
Department of Justice and Community Safety —Ravenhall VIC
- $110,969 - $135,401 a year
- Full-time
- Microsoft Office
12h
Assistant Manager
REXEL —Brooklyn VIC
- Full-time
- Construction
- Parental leave
Quick Apply
Coordinator (Outside School Hours Care) in Deer Park
Kelly Club Australia Pty Ltd —Deer Park VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Team Member - Altona North
Grill'd —Altona North VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Customer Service
Motion Asia Pacific Services Pty Ltd —Sunshine West VIC
- Full-time
- CRM software
- Customer service
- Organisational skills
- Parental leave
- Employee assistance program
Quick Apply
Customer Success Manager (SaaS | Construction Tech)
BuildPass —Richmond VIC
- $85,000 - $105,000 a year
- Full-time
- Construction
- AI
Quick Apply
7d
Operations Manager - Laverton North, Melbourne VIC
Redox —Laverton North VIC
- Full-time
- Data analysis skills
- Analysis skills
- Manufacturing
- Free food
Quick Apply
Facilities Supervisor
Compass Group Australia —Melbourne VIC
- $80,000 a year
- Full-time
- Customer service
- Supervising experience
- Front desk
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Senior Product Support Manager
SoftVence Digital Solutions —Melbourne VIC
- $8,000 - $9,800 a month
- Full-time
- CRM software
- Supervising experience
- Business Administration
Quick Apply
Sales & Customer Service Support - 3 days
Office Fruit Group —Altona North VIC
- $30,000 - $40,000 a year
- Sales
- Customer service
- Salesforce
- Free food
Quick Apply
Manager, Relocatables Team
Victorian School Building Authority —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
7d
Service Desk Team Leader
Office of Public Prosecutions —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Office
- Administrative experience
- AI
8d

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customer service manager jobs near brooklyn vic

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer service manager jobs in brooklyn vic

Customer Service Consultant | Port Melbourne

National customer service manager

Entry Level Solar Sales Representative

Office Manager

Service Coordinator | Port Melbourne

Service Delivery Manager

Expressions of Interest - Government & Defence - Australia Wide

Operations Manager, SESG

Assistant Manager

Coordinator (Outside School Hours Care) in Deer Park

Team Member - Altona North

Customer Service

Customer Success Manager (SaaS | Construction Tech)

Operations Manager - Laverton North, Melbourne VIC

Facilities Supervisor

Service Desk Manager

Senior Product Support Manager

Sales & Customer Service Support - 3 days

Manager, Relocatables Team

Service Desk Team Leader

I want to receive the latest job alert for customer service manager in brooklyn vic

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