In-Demand customer success manager Jobs in perth, wa

Customer Success Manager -Full time - Permanent - Perth, Australia
Recite Me —Perth WA
- 8 hour shift
- Hybrid work
- Data analysis skills
- Administrative experience
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Customer Success Manager
Healthengine —Perth WA
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Wellness program
- Parental leave
Quick Apply
Part-Time Manager – Success Tutoring Canning Vale
Success Tutoring —Canning Vale WA
- $30 - $35 an hour
- Part-time
- Customer service
- Administrative experience
- Education
Quick Apply
1d
Area Manager
Officeworks —Perth WA
- Communication skills
- Employee assistance program
7d
Corporate Services Manager
Environmental Water Solutions Pty Ltd —Osborne Park WA
- $80,000 - $85,000 a year
- Full-time
- Google Suite
- Management
- Team management
Quick Apply
13d
Regional General Manager
G'day Group —Perth WA
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Quick Apply
10d
Business Development Managers
Epson —Perth WA
- Full-time
Quick Apply
13d
Operational Excellence Manager - WA/SA
EssilorLuxottica —Perth WA
- Communication skills
Area Manager
ALDI Stores —Jandakot WA
- $154,500 - $205,800 a year
- Full-time
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
- Health insurance
- Parental leave
Quick Apply
Manager Corporate Services
Department of Education —Mount Pleasant WA
- $90,161 - $94,587 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Procurement Manager
Ocean Food Group Pty Ltd —Cannington WA
- $110,000 - $140,000 a year
- Full-time
- Management
- Sales
- Education
- Travel reimbursement
- Relocation assistance
Quick Apply
Concierge/ Admin
JLL —Perth WA
Performance Excellence Manager | Mon to Fri 38 hours | Balcatta Support Centre
Sodexo —Balcatta WA
- Full-time
- Hybrid work
- Microsoft Excel
- SharePoint
- Business
Quick Apply
10d
Store Manager | Full Time | Mirrabooka
Lovisa —Mirrabooka WA
- Full-time
- Merchandising
Quick Apply
Project Manager
Schlumberger Australia Pty Ltd —Perth WA
- From $143,440 a year
- Bachelor's degree
- In-person
Quick Apply
Skechers Flagship Management Opportunities - Perth
Skechers —Perth WA
- Full-time
Quick Apply
Senior Ocean Freight Specialist - Perth Station
DHL —Perth WA
3d
WorkSafe Senior Inspector/Investigator
Local Government, Industry Reg and Safety, Dept of —Cannington WA
- $120,457 - $132,753 a year
- Full-time
6d
Senior Customer Insights Analyst
Compass Group Australia —Perth WA
- Full-time
- Hybrid work
- Microsoft Excel
- Analytics
8d
Team Leader Statewide Renewals
Water Corporation —Leederville WA
- $155,000 a year
- In-person
- Leadership
- Annual leave
- Work from home
13d

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customer success manager jobs near perth, wa

Customer Success Manager -Full time - Permanent - Perth, Australia

Recite Me
Perth WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Annual leave

Qualifications

WordPress
Data analysis skills
Administrative experience
B2B
SaaS
Communication skills

Full Job Description

In today’s digital age, we believe everyone should be able to access web content in a way that works for them. Our mission is to make the online world accessible for all.

And we’re not alone in this journey! Over 500 organisations already use our software to enable greater accessibility for their online content, products or services.

We’re passionate about our cause and our product. As we move from scale-up to market leader, we need help to achieve our ambitious plans. Which is why we’re looking for an experienced, process-oriented Customer Success Manager.

About the role

This is a key role, ensuring clients get off to a great start, with a seamless transition from sales to customer success. We are looking for a dynamic individual who has a passion in building relationships and can offer best in class customer service.

Working closely with the CSM Team (Global) and Australia Country Manager, you will be involved in onboarding new clients, account reviews and customer communications. Taking ownership of retention and revenue growth targets, never letting an opportunity to influence slip away.

In this role you will be:

Taking new clients through the onboarding process. Working closely with sales, marketing, and the technical team to ensure clients are ‘launched’ on optimal terms
Experienced in understanding websites and be familiar with the different platforms such as HTML and WordPress
Owning the client journey from sale to renewal (and beyond)
Helping to define and deliver account reviews and appropriate communications to ensure client satisfaction
Creating opportunities for revenue growth
Ensuring clients renew on same or better terms
Using all data and relevant resources to create compelling client stories to amplify our success

Requirements

We’re looking for great characters with the right attitude and aptitude.

Here’s a few things you’ll need to be able to demonstrate…
Min 2 years’ experience in a similar role B2B role (Customer Success, Account Management, Customer Service)
Being able to handle a range of different tasks so being organised will be key with strong administration skills
Confident communicator, friendly, enthusiastic, comfortable talking to stakeholders of all levels on the phone, email or face-to-face
Ability to work independently and thrive in a process-driven, task-orientated, team environment
Comfortable producing reports and data analysis
Quick and capable learner, thirst to be an expert in your field
Evidence of establishing and maintaining exceptional client relationships that fuel growth
Confident communicator, friendly, enthusiastic, comfortable talking to stakeholders of all levels on the phone, email or face-to-face
Excellent time-management, able to prioritize key tasks, manage multiple conversations whilst never letting an opportunity slip
Knowledge of, or interest in, Accessibility, Diversity, Inclusion, and the Digital world

Benefits

Location

Hybrid working set-up.

real culture & working environment

Paid vacation including Federal Holidays
Excellent benefits package

Benefits:

Health insurance
Holidays
11% Superannuation

Schedule:

8 hour shift
Monday to Friday

Quick Apply

Refine Your Search

customer success manager jobs in perth, wa

Customer Success Manager -Full time - Permanent - Perth, Australia

Customer Success Manager

Part-Time Manager – Success Tutoring Canning Vale

Area Manager

Corporate Services Manager

Regional General Manager

Business Development Managers

Operational Excellence Manager - WA/SA

Area Manager

Manager Corporate Services

Procurement Manager

Concierge/ Admin

Performance Excellence Manager | Mon to Fri 38 hours | Balcatta Support Centre

Store Manager | Full Time | Mirrabooka

Project Manager

Skechers Flagship Management Opportunities - Perth

Senior Ocean Freight Specialist - Perth Station

WorkSafe Senior Inspector/Investigator

Senior Customer Insights Analyst

Team Leader Statewide Renewals

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