In-Demand head of community engagement Jobs in fitzroy vic

Head of Experiences
Law Institute Victoria —Melbourne VIC
- Full-time
- Hybrid work
- Parental leave
- Employee assistance program
Quick Apply
Head of Community & Customer Relations
Service Stream —Epping VIC
- Full-time
11d
Community Engagement Officer
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Education
- Leadership
- Communication skills
12d
Learning & Engagement Lead
Melbourne Symphony Orchestra —Melbourne VIC
- Full-time
- Administrative experience
- Communication skills
Wellbeing Support Officer
St Columba's College —Essendon VIC
- $90,269 - $102,822 a year
- Full-time
- Working with children
- Communication skills
Quick Apply
6d
Head Start Coordinator
Government schools —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- Communication skills
9d
Dean, Faculty of Business and Economics and Head, Monash Business School
Monash University —Clayton VIC
- Research
- AI
Head of Safeguarding Services
Australian Childhood Foundation —Abbotsford VIC
- $129,000 - $140,000 a year
- Full-time
- Working with children
- Communication skills
- Employee assistance program
11d
Head of GRC
Triskele Labs —Melbourne VIC
- $170,000 - $200,000 a year
- Full-time
- Hybrid work
- Leadership
Quick Apply
11d
Head of Data
Essential Services Commission —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Hybrid work
- AI
- Leadership
13d
Transcription Officer
Victoria Police —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
2d
Instructional Leader - Secondary Years - Head of Year
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Management
- Leadership
- Teaching
12d
Communications Coordinator - Foundation
Peter MacCallum Cancer Centre —Parkville VIC
- $74,448.40 - $82,305.60 a year
- Full-time
- Hybrid work
- Marketing
- Writing skills
- Marketing
- Annual leave
1d
Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Master's degree
- Team management
- Business Administration
Director of Sport
Melbourne Grammar School —South Yarra VIC
- Full-time
- Leadership
People & Culture Co-Ordinator
Maddocks —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
10d
Senior People Partner- Brands Support Centre
Country Road Group —Melbourne City Centre VIC
- Full-time
- Time management
- Health insurance
- Parental leave
3d
Head of Product - Datascape
Datacom —Melbourne VIC
- Hybrid work
- AI
Quick Apply
Director of Students
St Columba's College —Essendon VIC
- $92,607 - $131,081 a year
- Full-time
- Administrative experience
- Leadership
- Communication skills
Quick Apply
2d
Democracy Ambassador
Victorian Electoral Commission —Melbourne VIC
- $81,496 - $90,227 a year
- Temporary
- Communication skills
- Paid training
11d

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Head of Experiences

Law Institute Victoria
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Employee assistance program

Full Job Description

Permanent full-time position
Flexible, hybrid working arrangements
Paid parental leave, paid study leave and subsidies for professional memberships
Complimentary access to an employee assistance program (EAP) and wellbeing events throughout the year

About Us:

The LIV is the state's peak body for lawyers, representing more than 21,000 members. The LIV's purpose is to promote the highest standards of ethical and legal practice, education and service excellence in the practice and administration of law to ensure the community benefits from strong legal representation, effective advocacy and a fair and equitable legal and justice system.

The LIV is a non-profit organisation dedicated to our members and the development, maintenance, and the sustenance of the law for the benefit of the community.

Position Overview:

The Head of Experiences leads the design, delivery, and continuous improvement of the LIVs end‑to‑end experience for members and customers. This role ensures that members and customers across all career stages, practice contexts, and regions receive consistent, high‑value support that strengthens their connection to the association and the profession.

The position oversees member services, community referrals, engagement programs, event delivery, library, book shop and facilities, working closely with teams across growth, content, channels and learning as well as the Policy, Advocacy and Standards portfolio. The Head of Experiences ensures the LIVs remains a trusted, essential partner to the legal profession known for high quality service and support.
The role is accountable for ensuring that all member interactions, digital and human, are intuitive, efficient, and supportive, minimising friction and maximising value at every stage of the member journey.

Key Responsibilities Include:

Develop and implement a profession‑aligned member experience strategy that supports the evolving needs of legal practitioners.
Own the end‑to‑end member lifecycle experience (from student to senior practitioner), including journey design, service interactions, and experience standards, ensuring a seamless and consistent experience across all touchpoints.
Embed member-centric thinking into all programs, including CPD, ethics, wellbeing, practice management and community engagement.
Lead the member service function, including contact centres, membership operations, onboarding, and renewal processes.
Ensure high-quality support for practitioners and the community in service delivery
Partner with content, chanel and learning, teams to ensure delivery of relevant and highquality pproduct and services that meet the needs of key members cohorts.
Support the strengthening of engagement with committees, sections, practice groups, and volunteer networks.

To be considered, you must demonstrate:

7–10+ years in member or customer experience, service design, engagement, or operations
Experience in a professional association, legal organisation, or regulated membership environment (highly desirable)
Proven success in improving service quality, member satisfaction, and engagement performance
Tertiary qualifications in business, law, management, service design, or a related discipline
Strategic thinker with the ability to anticipate legal trends and emerging issues
Self-motivated and flexible in responding to changing work priorities, with the ability to work independently and as part of a team
Demonstrated capacity to exercise mature judgement, diplomacy, tact, and discretion, with the proven ability to handle sensitive information in a strictly confidential and appropriate manner

The LIV encourages applications from Aboriginal and Torres Strait Islander origin, LGBTIQ+ communities and from diverse cultures, language groups, and people with disabilities.

If you are interested in joining a highly respected membership organisation that values respect, integrity, collaboration, accountability, curiosity and a focus on service excellence, please apply.

How to Apply:

Please include a cover letter, together with your CV.

Applications close 19 June 2026.

Applications may be considered and interviewed before the closing date.

The position description is available at the link below:

https://www.liv.asn.au/Common/Uploaded%20files/NoIndex/LIV-Careers/Position-Description-Head-of-Experiences-May2026.pdf

Quick Apply

Refine Your Search

head of community engagement jobs in fitzroy vic

Head of Experiences

Head of Community & Customer Relations

Community Engagement Officer

Learning & Engagement Lead

Wellbeing Support Officer

Head Start Coordinator

Dean, Faculty of Business and Economics and Head, Monash Business School

Head of Safeguarding Services

Head of GRC

Head of Data

Transcription Officer

Instructional Leader - Secondary Years - Head of Year

Communications Coordinator - Foundation

Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations

Director of Sport

People & Culture Co-Ordinator

Senior People Partner- Brands Support Centre

Head of Product - Datascape

Director of Students

Democracy Ambassador

I want to receive the latest job alert for head of community engagement in fitzroy vic

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