In-Demand Support representative Jobs in Ormeau, Qld

Ecommerce & Retail Customer Service Representative
Best Pool Supplies —Yatala QLD
- $65,000 - $70,000 a year
- Weekend availability
- Customer service
- Data entry
- POS
Quick Apply
10d
Sales Representative
Top Cut Foods Pty Ltd —Ormeau QLD
- Full-time
- Sales
- Food service
- Organisational skills
Quick Apply
5d
Client Care Representative
Animal Emergency Australia —Underwood QLD
- $27.39 - $28.63 an hour
- Part-time
- Customer service
- Employee assistance program
Quick Apply
Customer Service
Tasty Fresh Food Co —Yatala QLD
- $29.50 - $36.88 an hour
- Full-time
- Customer service
- Employee discount
Quick Apply
7d
Disability Support Worker
St Jude's Disability Services —Logan Reserve QLD
- Care plans
Operations Crew - Food production, pick packing, warehouse
Tasty Fresh Food Co —Yatala QLD
- $26.55 - $33.19 an hour
- Temporary
- Warehouse experience
- Computer skills
- Communication skills
- Employee discount
Quick Apply
Operations Crew - Bakery & operations support
Tasty Fresh Food Co —Yatala QLD
- $26.55 - $33.19 an hour
- Temporary
- Bakery
- Communication skills
- Employee discount
- Free food
Quick Apply
Manager, Operations
Americold Logistics LLC —Ormeau QLD
- Full-time
- Management
- PMP
- Customer service
Quick Apply
Adventure Intervention Officer
Queensland Government —Logan City QLD
- Temporary
- Microsoft Outlook
8d
Internal Sales Coordinator
Trend Windows & Doors —Ormeau QLD
- Hybrid work
- CRM software
- Sales
- Customer service
- Employee assistance program
- Referral program
5d
Sales Coordinator
Harvey Norman —Stapylton QLD
- Full-time
- CRM software
- Customer service
- Computer skills
Production Manager
Americold Logistics LLC —Ormeau QLD
- Full-time
- Budgeting
- Employee discount
Quick Apply
Career opportunities at Millard's
Millard Tyre Centre —Yatala QLD
- $65,000 - $85,000 a year
- Overtime
- Management
- Mechanic experience
- Sales
Operations Crew - Bakery production, food production & warehousing
Tasty Fresh Food Co —Yatala QLD
- $26.55 - $33.19 an hour
- Temporary
- Bakery
- Employee discount
- Free food
Quick Apply
Patrol Roadside Assistance - QLD
Nationwide Group —Meadowbrook QLD
- Night shift
- Mechanic experience
- Customer service
14d
Service Person Driver
Kennards Hire —Slacks Creek QLD
- $70,000 - $78,400 a year
- Weekend availability
- Communication skills
- Profit sharing
- Employee discount
Civil Supervisor
Ventia Pty Limited —Stapylton QLD
- $135,000 - $175,000 a year
- Nights as needed
- Management
- Maintenance
- Supervising experience
- Employee assistance program
- Employee discount
Workplace Relations Specialist
Kinetic —Molendinar QLD
- Full-time
- Communication skills
11d
Field Service Technician
Liebherr-Australia Pty. Ltd. —Yatala QLD
- Overtime
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Senior Water Engineer
Ocean Protect —Stapylton QLD
- Full-time
- Bachelor's degree
- Communication skills

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Ecommerce & Retail Customer Service Representative

Best Pool Supplies
Yatala QLD

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year
10 days ago

Qualifications

Order management system
Multilingual
Customer service
E-commerce
Data entry
POS
AI
Communication skills

Full Job Description

Best Pool Supplies, headquartered in Yatala, QLD, is one of Australia's highest-rated pool equipment retailers - operating a thriving e-commerce store and retail showroom, distributing Australia-wide. We've earned the highest ratings among pool shops nationwide on Product Review, and we're proud of that. We're a tight, hardworking team that looks after our customers and each other, and we're looking for someone who'll fit right in.

About the Role

As a Customer Service Representative, you'll be the voice and face of BPS - the first point of contact whether a customer calls, emails, messages through one of our online marketplaces, or walks through the showroom door.

This is a fast-paced, multi-channel role. On any given day you'll be fielding phone enquiries, working through a high-volume email inbox, processing online orders, responding to customers on platforms like eBay, and helping walk-in customers in our Yatala showroom. You'll provide product recommendations, technical guidance, and after-sales support across our extensive range of pool and spa equipment. You don't need to be a pool expert; we'll train you.

No two days are the same, and we like it that way. The pool industry is seasonal, with our busiest period running from October to February. Candidates must be available for extended hours and weekend shifts during the summer season to support our retail
showroom and online operations.

Key Responsibilities

Managing a high volume of customer enquiries across phone, email, live chat, and online marketplaces (eBay, etc.)
Processing orders, quotes, and returns accurately and efficiently
Providing technical product information and tailored recommendations to customers
Delivering exceptional customer service that builds long-term relationships
Assisting walk-in customers in our Yatala showroom
Completing administration tasks including invoicing, data entry, and order management to support daily operations
Promoting our products and services to both new and existing customers

About You

3–5 years of customer service experience, ideally in a fast-paced retail, e-commerce, or contact centre environment
Confident and fast on the phones - you can handle call volume without missing a beat
Tech-savvy and quick with computers - comfortable switching between email, POS, e-commerce platforms, and marketplace portals throughout the day
Strong typing speed and accuracy - you'll be processing a high volume of emails and orders daily
A natural problem-solver who takes initiative and can work independently
Excellent verbal and written communication skills
Strong attention to detail, especially when processing orders and handling customer data
Available for weekend shifts on a rotating roster, plus extended hours during peak season
A friendly, self-motivated team player who stays calm and organised when things get busy

Nice to Have (Not Required)

Experience with pool or spa products, water chemistry, or the pool industry
Experience with e-commerce platforms, eBay seller tools, or online marketplace management
Familiarity with AI tools to enhance productivity and customer service
Experience with inventory or order management systems

What We Offer

A supportive, close-knit team that genuinely enjoys working together
Full product training - no prior pool knowledge required
A varied role where no two days are the same
Competitive salary of $65,000–$70,000 based on experience
An opportunity to grow with one of Australia's top-rated pool retailers

To Apply

If you're enthusiastic about joining our team, submit your resume along with a brief cover letter (half a page max) outlining your relevant experience and why this role is a good fit. Applications without a cover letter won't be reviewed. Please note only shortlisted candidates will be contacted.

We're looking to fill this role quickly, so don't wait — apply now!

Pay: $65,000.00 – $70,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

support representative jobs in ormeau, qld

Ecommerce & Retail Customer Service Representative

Sales Representative

Client Care Representative

Customer Service

Disability Support Worker

Operations Crew - Food production, pick packing, warehouse

Operations Crew - Bakery & operations support

Manager, Operations

Adventure Intervention Officer

Internal Sales Coordinator

Sales Coordinator

Production Manager

Career opportunities at Millard's

Operations Crew - Bakery production, food production & warehousing

Patrol Roadside Assistance - QLD

Service Person Driver

Civil Supervisor

Workplace Relations Specialist

Field Service Technician

Senior Water Engineer

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