In-Demand aged care administration Jobs in melbourne, vic

Client Intake Officer - Aged Care Services
Australian Multicultural Community Center Foundation —Broadmeadows VIC
- $36 - $45 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
11d
Administration Officer (Fixed Term)- Mordialloc Grove Care Community
Opal HealthCare —Mordialloc VIC
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
- Referral program
Clerk - Record Services
Western Health —Melbourne VIC
- $50,000 - $60,000 a year
- Part-time
- Office
- Microsoft Office
- Education
6d
Disability Support Worker (Casual)
We Rise Community Services —Caroline Springs VIC
- $24.95 - $55.25 an hour
- Urgently hiring
- CPR Certification
- Medication administration
- Administrative experience
Quick Apply
12d
Medical Administrator - AIN - Surrey Hills
Medical Consulting Business with a National Presence —Surrey Hills VIC
- $32 - $34 an hour
- Medical office experience
- Administrative experience
- In-person
Quick Apply
Service Coordinator
AVEO —Princes Hill VIC
- $28.96 - $43.44 an hour
- Overtime
- Hospitality
- CPR Certification
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
12d
Disability Support Worker - Personal High Care
Marble Care —Preston VIC
- $35 - $37 an hour
- Full-time
- First Aid Certification
- No degree
- In-person
Quick Apply
4d
Administration Officer
The Royal Melbourne Hospital —Moonee Ponds VIC
- Part-time
- Organisational skills
- EMR systems
- Epic
Schedule Co-ordinator
Bolton Clarke —Melbourne Northern Suburbs VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Health insurance
- Employee assistance program
Personal care Worker
Bolton Clarke —Yarra Valley VIC
- Vital signs
- Patient monitoring
- Health insurance
- Employee assistance program
Care Partner - Hybrid
Homewell —Tullamarine VIC
- Full-time
- Hybrid work
- Care plans
- Communication skills
Administration Officer
Eastern Health —Wantirna VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program
12d
Assistant Payroll Officer
Estia Health —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
- Gym membership
Customer Support Manager - Box Hill Views Care Community
Opal HealthCare —Box Hill VIC
- Full-time
- Leadership
- Communication skills
- Referral program
4d
Administration Officer
Churches of Christ —Cheltenham VIC
- Up to $18,549 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Annual leave
- Employee assistance program
13d
Accounts Receivable Officer
Amplifon —Melbourne VIC
- Full-time
- Finance
- Administrative experience
- Clinic
3d
Executive Assistant to CPO and CFO
Regis Aged Care —Camberwell VIC
- Hybrid work
- Communication skills
- Parental leave
5d
Operations Manager – Aged Care
My Remarkable Care —Melbourne VIC
- From $35 an hour
- Part-time
- Management
- Budgeting
- In-person
Quick Apply
Administration officer / roster support
Tapestry —Nunawading VIC
- Part-time
- Customer service
- Administrative experience
- Time management
Quick Apply
14d
Freedom Of Information (FOI) Officer
Western Health —Melbourne VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Office
- Education
- Communication skills
4d

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Client Intake Officer - Aged Care Services

Australian Multicultural Community Center Foundation
Broadmeadows VIC

Quick Apply

Job Details

Part-time
$36 - $45 an hour
11 days ago

Qualifications

Multilingual
Customer service
Intake
Microsoft Office
Administrative experience
Home care
Records management
Staff training
Human resources
Working with Children Check
Communication skills
Time management

Full Job Description

Australian Multicultural Community Centre Foundation Limited (AMCC) is seeking a professional, organised, and culturally responsive Client Intake Officer to support the delivery of community-based aged care services for older people from culturally and linguistically diverse (CALD) backgrounds.

The Client Intake Officer will play a key role in supporting participant access to aged care and community support services by managing intake processes, responding to enquiries, coordinating participant onboarding, and maintaining accurate and confidential records.

The successful candidate will work closely with participants, carers, families, support staff, and external service providers to ensure services are delivered in a respectful, person-centred, and culturally safe manner.

This position supports AMCC's aged care service delivery under registration activities and contributes to the organisation's commitment to accessible and inclusive community support services. The position will report directly to the Director/Program Manager.

KEY RESPONSIBILITIES

- Manage participant enquiries relating to aged care and community support services

- Conduct intake and onboarding processes for new participants

- Assist with initial participant assessments and collection of relevant information

- Maintain accurate, confidential, and up-to-date participant records in accordance with organisational policies and privacy obligations

- Support participants, carers, and families to understand available services and referral pathways

- Coordinate appointments, intake documentation, and service commencement processes

- Liaise with internal staff, external service providers, and community stakeholders to support participant access to services

- Ensure participant information is handled respectfully, securely, and confidentially

- Assist with service coordination, participant follow-up, and administrative support activities

- Identify and escalate participant wellbeing, safeguarding, or service concerns where required

- Support culturally safe and inclusive communication with participants from diverse backgrounds

- Participate in continuous improvement activities, staff meetings, and organisational training

ESSENTIAL REQUIREMENTS

- Experience in administration, intake coordination, community services, aged care, disability services, or related fields

- Strong written and verbal communication skills

- Excellent organisational, administrative, and time management skills

- Demonstrated ability to maintain confidential and accurate records

- Ability to work effectively with culturally and linguistically diverse (CALD) communities

- Strong interpersonal and customer service skills

- Ability to work independently and collaboratively within a team environment

- Proficiency in Microsoft Office and basic administrative systems

- Current National Police Check

- Current Working with Children Check (WWCC)

DESIRABLE SKILLS AND EXPERIENCE

- Experience working within aged care, home care, community services, or not-for-profit organisations

- Understanding of culturally safe and person-centred service delivery practices

- Experience supporting participant intake, referrals, or onboarding processes

- Multilingual ability or experience working with multicultural communities

- Knowledge of privacy, safeguarding, and records management practices

WORK SCHEDULE

This is a flexible part-time position and may include office-based administration and intake support, participant communication and follow-up activities, community engagement and outreach support, and flexible weekday hours depending on operational requirements.

COMPENSATION

Remuneration will be paid in accordance with the SCHADS Award and will be based on qualifications, skills, experience, and the scope of duties performed.

WHAT WE OFFER

- Opportunity to contribute to culturally inclusive aged care and community support services

- Flexible and supportive work environment

- Professional development and learning opportunities

- Meaningful work supporting older multicultural communities

- Collaborative and inclusive organisational culture

HOW TO APPLY

Applicants are encouraged to submit a Resume/CV, Cover Letter, and relevant qualifications and experience to:

Human Resources

Australian Multicultural Community Centre Foundation Limited

Email: [email protected]

AMCC is committed to providing a safe, inclusive, and culturally respectful environment for all participants, staff, volunteers, and community members.

Pay: $36.00 – $45.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

aged care administration jobs in melbourne, vic

Client Intake Officer - Aged Care Services

Administration Officer (Fixed Term)- Mordialloc Grove Care Community

Clerk - Record Services

Disability Support Worker (Casual)

Medical Administrator - AIN - Surrey Hills

Service Coordinator

Disability Support Worker - Personal High Care

Administration Officer

Schedule Co-ordinator

Personal care Worker

Care Partner - Hybrid

Administration Officer

Assistant Payroll Officer

Customer Support Manager - Box Hill Views Care Community

Administration Officer

Accounts Receivable Officer

Executive Assistant to CPO and CFO

Operations Manager – Aged Care

Administration officer / roster support

Freedom Of Information (FOI) Officer

I want to receive the latest job alert for aged care administration in melbourne, vic

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