In-Demand it support level 1 Jobs in perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
8d
Level 1 Service Technician (IT Support)
Epic IT —North Perth WA
- From $7,750 a month
- Full-time
- Azure
- Customer service
- In-person
- Profit sharing
- Employee stock purchase plan
Quick Apply
User End Support Specialist
PeopleKind —Burswood WA
- $58,000 - $80,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Free parking
Quick Apply
IT Technician
IT Hero Pty Ltd —Jandakot WA
- From $31.17 an hour
- Customer service
- Senior Secondary Certificate of Education
- Education
- Travel reimbursement
Quick Apply
10d
Network Support Officer
Department of Education —Ellenbrook WA
- $86,439 - $92,795 a year
- Full-time
- Maintenance
- Organisational skills
- Communication skills
8d
Response Team (Help Desk) Level 1
TechBrain —Perth WA
- Full-time
- Management
- Microsoft Office
- IT
IT Support Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- Microsoft Office
- No degree
- Health insurance
- Parental leave
Information Communications and Technology Support Officer
Department of Education —Padbury WA
- $86,439 - $92,795 a year
- Full-time
- Organisational skills
- Communication skills
8d
Desktop Support Analyst
ABN Group —Perth WA
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
User Support Officer
City of Gosnells —Gosnells WA
- $102,152 - $110,001 a year
- Full-time
- Communication skills
- Wellness program
- Annual leave
13d
Cinema Worker Junior
EVT Group —Hillarys WA
- Communication skills
End User Services Engineer (Intune MDM) Perth
Canon —Perth WA
- Azure
- Management
- Microsoft Office
- Work from home
Level 1 - Service Technician
Epic IT —Perth WA
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Work from home
Quick Apply
Technical Support Officer - Arts
Department of Education —Fremantle WA
- $72,562 - $77,741 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
- Health insurance
6d
Network Engineer
Infosys —Perth WA
- $108,571 - $119,893 a year
- Azure
- Computer Science
- DevOps
- Health insurance
- Parental leave
13d
Project Officer (Infrastructure)
Child and Adolescent Health Service —Perth WA
- $110,666 - $119,660 a year
- Part-time
- Remote
- Organisational skills
1h
Client Support Officer
Department of Education —East Perth WA
- $86,439 - $92,795 a year
- Full-time
- Databases
- Communication skills
- Parental leave
1d
Design and Technology Assistant
Department of Education —Greenwood WA
- $72,562 - $77,741 a year
- Part-time
- Communication skills
- Time management
- Health insurance
1d
Student Census Support Officer
Department of Education —East Perth WA
- $86,439 - $92,795 a year
- Full-time
- Remote
- Databases
- Organisational skills
- Computer skills
- Parental leave
7d
Level 2 - Service Technician
Epic IT —Perth WA
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Work from home
Quick Apply

I want to receive the latest job alert for it support level 1 in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support level 1 jobs near perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
8 days ago

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it support level 1 jobs in perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Level 1 Service Technician (IT Support)

User End Support Specialist

IT Technician

Network Support Officer

Response Team (Help Desk) Level 1

IT Support Analyst

Information Communications and Technology Support Officer

Desktop Support Analyst

User Support Officer

Cinema Worker Junior

End User Services Engineer (Intune MDM) Perth

Level 1 - Service Technician

Technical Support Officer - Arts

Network Engineer

Project Officer (Infrastructure)

Client Support Officer

Design and Technology Assistant

Student Census Support Officer

Level 2 - Service Technician

I want to receive the latest job alert for it support level 1 in perth, wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected