In-Demand liaison Jobs in penrith nsw

CS Delivery Station Liaison, CS SDS Variable DSL - VAR, CS SDS Variable DSL - VAR
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South Western Sydney Local Health District —Sydney Western Suburbs NSW
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CS Delivery Station Liaison, CS SDS Variable DSL - VAR, CS SDS Variable DSL - VAR

Amazon Commercial Services Pty Ltd -
Eastern Creek NSW

Apply Now

Job Details

Full-time

Qualifications

Data analysis skills
Senior Secondary Certificate of Education

Full Job Description

DESCRIPTION

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.

We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised and making sure we put smiles on customer’s faces.

Key job responsibilities
Connect customers with experts who can provide them the most accurate and up-to-date information about their packages
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

BASIC QUALIFICATIONS

High school or equivalent

PREFERRED QUALIFICATIONS

Speak, write, and read fluently in English

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

liaison jobs in penrith nsw

CS Delivery Station Liaison, CS SDS Variable DSL - VAR, CS SDS Variable DSL - VAR

Contract Administrator

Analyst, Business Systems ANZ

Employment Mentor - Mt Druitt

Club Experience Officer South Pacific & Philippines

Communications & Ministerial Officer

Provisional Fellow

Aboriginal Mental Health Care Navigator (Multi disc) (Community Transitions) - Justice Health Olympic Park - PFT

Customer Delivery Specialist

Client Solutions & Technical Operations Manager

Fracture Liaison Coordinator (Health Clinician Level 3) - Rheumatology Department - Perm FT / PT

Aboriginal Child and Adolescent Mental Health Professional

Low Voltage Electrician & Commissioning Technician

Aboriginal Court Liaison Officer – Statewide Community & Court Liaison Service (SCCLS), Silverwater CC - PFT

Fracture Liaison Coordinator (Clinical Nurse Specialist Gde 2, Physiotherapist Lvl 3) - Rheumatology Department - Perm FT/PT

Distribution Centre Manager

Permanent Up to 1.8 FTE Staff Specialist - WSLHD Drug Health Services - Western Sydney Local Health District | APPLY VIA ECREDENTIAL

Senior Hand Physiotherapist

Registered Midwife - Safe Start Antenatal Clinic - Perm FT/PT

Qualified Teacher - Holiday Camp Leadership Role

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