In-Demand roster coordinator Jobs in sydney nsw

Assistant Coordinator
Department of Customer Service —Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Customer service
- AI
- Leadership
11d
TeamKids - OSHC / Childcare - Coordinator (Director of Service)
TeamKids —Miranda NSW
- $78,000 - $80,000 a year
- 8 hour shift
- Work from home
- Employee assistance program
Rostering and Admin Coordinator
Disability Mobility and Services (DMS) —Kogarah NSW
- $70,000 - $80,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Computer skills
- Professional development assistance
- Referral program
Quick Apply
8d
Learning Coordinator
Amazon Commercial Services Pty Ltd —Moorebank NSW
- Overtime
- Microsoft Office
- Senior Secondary Certificate of Education
- Data entry
4d
Student Services Coordinator
EF Education First —Sydney NSW
- Full-time
- Customer service
- University
- First Aid Certification
Church Administrator and Communications Coordinator
Sydney Life Church —Neutral Bay NSW
- $36 - $40 an hour
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Work from home
Quick Apply
9d
Urgent Care Operations Coordinator-Medical State Office NSW
For Health Group —Leichhardt NSW
- Weekend availability
- Management
- Administrative experience
- Communication skills
- Health insurance
- Dental insurance
Rostering Coordinator - NDIS Services
SydWest Multicultural Services —North Parramatta NSW
- $85,000 - $92,000 a year
- Overtime
- Analysis skills
- No degree
- Organisational skills
- Parental leave
9d
International Artists & Labels Coordinator
Universal Music Group —Sydney NSW
- Full-time
- Microsoft Office
- Administrative experience
- Editing
Front Office Opportunities
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills
Care Coordinator (Rostering)
Wyanga Aboriginal Aged Care —Redfern NSW
- $38.65 - $39.77 an hour
- Full-time
- Care plans
Quick Apply
Registered Nurse Clinical Trials Coordinator (Endocrinology)
Northern Sydney Local Health District —Sydney NSW
- $74,317.94 - $104,336.27 a year
- Weekend availability
4d
Rostering Coordinator
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Weekend availability
- Microsoft Excel
- Office
- Communication skills
8d
Practice Coordinator
VetPartners —Lane Cove NSW
- Weekend availability
- Clinic
- Budgeting
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Clinical Support Officer - Children's Outpatients Department - Permanent Part Time
The Sydney Children's Hospitals Network —Sydney NSW
- $71,072.43 - $73,287.41 a year
- Part-time
- Organisational skills
- EMR systems
- Communication skills
- Employee assistance program
3d
Support Coordinator
Sonder.io —Waterloo NSW
- 8 hour shift
- Spanish
- Office
- Communication skills
- Parental leave
Operations Coordinator (RN)
Carehero —Sydney NSW
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
Catering Assistant - Aged Care/Retirement
Cater Care Australia / Cater Care Services —North Sydney NSW
- $25.85 a year
- Part-time
- Hospital experience
Quick Apply
Spa Coordinator
Tokyo Headspa —St Leonards NSW
- Part-time
- Front desk
Theatre Production Rostering Coordinator (Part-Time)
Century —Sydney NSW
- $35 - $40 an hour
- 8 hour shift
- Communication skills
Quick Apply

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Assistant Coordinator

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$99,938 - $110,271 a year
11 days ago

Qualifications

Customer service
AI
Leadership
Communication skills

Full Job Description

Department of Customer Service

Reference number

req51560

Occupation

Call Centre Services

Work type

Full-Time

Location

Sydney - Greater West, Newcastle, Hunter & Region, Sydney - West, Gosford, Central Coast and Region, Bathurst & Central West NSW

Salary Information

99,938 - 110,271 + super

Closing date

17 June 2026 at 10:00am

Assistant Coordinator,Customer Channels, Operations

Employment Type: Ongoing, Full Time
Location: Parramatta, Maitland, Gosford, Lithgow and Wollongong (hybrid working options available)
Grade: Clerk Grade 5/6
Salary Range: $99,938 - $110,271 + superannuation
Applications Close: Wednesday, 17th June 2026 [at 10:59am]

Who we are
Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

The opportunity
An opportunity has arisen for an Assistant Coordinator to join Customer Channels, Operations with Revenue NSW.

The Customer Channels teams are responsible for high level debt management across a range of products. Our Staff are skilled across a variety of work streams and our functions include assisting customers to resolve their fees & debt related enquires by phone, in writing and via our online services with a focus on providing exceptional front line customer service in a high volume environment.

The team operates between 7am and 7pm Monday to Friday, where coverage is maintained through a rotating roster. As an Assistant Coordinator you would need to be available to provide support across this span of hours. Whilst hybrid working options are available, all roles must be worked ‘principally’ from an approved office location.

Your role will be to provide information, advice, and support to staff on a diverse range of matters. You will supervise a team, manage resources, and assist staff and occasionally customers with escalated issues including complaints, correspondence, documentation, processing, and resolution to contribute to the effective operations of the business.

What you will bring to this role

Experience in a contact centre or within a similar setting, with an ability work within a scheduled environment across a 7am to 7pm bandwidth to support our team
The ability to lead and support a team in a high volume environment, and to demonstrate skills in providing coaching and feedback to frontline team members
Facilitate appropriate customer outcomes by applying relevant knowledge, legislation, regulations, and procedures
Possess excellent verbal and written communication skills across channels

To be successful in this role you will demonstrate the ability to:

Demonstrate ability to ensure exceptional customer service delivery in a frontline customer environment
Quickly and effectively identify and resolve issues that arise and provide intraday support to the team.
Prioritise workload and competing priorities in a high volume environment to ensure team focus and success
Ability to understand the ‘bigger picture’ when making decisions that impact internal and external stakeholders
Demonstrate effective leadership skills, including acting with empathy, listening to understand and adapting to the needs of the team
Be adaptable, flexible and show initiative to respond and act constructively when situations change

AI Statement
The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance.

How to apply
Please attach your updated resume and cover letter cover letter maximum 1 page) outlining how you meet the skills and experience of this role.

For any questions regarding the role please contact Tatum Thomas at [email protected]. For any enquiries relating to the recruitment process please contact Amber Ellis at [email protected]

Salary Grade 5/6, with the base salary for this role starting at $99938 base plus superannuation

For enquiries relating to recruitment please contact Amber Ellis via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 17th June 2026 [at 10:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

roster coordinator jobs in sydney nsw

Assistant Coordinator

TeamKids - OSHC / Childcare - Coordinator (Director of Service)

Rostering and Admin Coordinator

Learning Coordinator

Student Services Coordinator

Church Administrator and Communications Coordinator

Urgent Care Operations Coordinator-Medical State Office NSW

Rostering Coordinator - NDIS Services

International Artists & Labels Coordinator

Front Office Opportunities

Care Coordinator (Rostering)

Registered Nurse Clinical Trials Coordinator (Endocrinology)

Rostering Coordinator

Practice Coordinator

Clinical Support Officer - Children's Outpatients Department - Permanent Part Time

Support Coordinator

Operations Coordinator (RN)

Catering Assistant - Aged Care/Retirement

Spa Coordinator

Theatre Production Rostering Coordinator (Part-Time)

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