In-Demand customer service analyst Jobs in sydney, nsw

Systems Analyst
SPM Facilities Management —Erskineville NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Work from home
- Professional development assistance
Quick Apply
6d
Machine Learning, AI and Data Analyst
Room-Res.com —The Rocks NSW
- $90,000 - $100,000 a year
- Full-time
- Machine learning
- In-person
- AI
- Parental leave
- Employee discount
Quick Apply
Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Implementation Coordinator
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
Technical Service Desk Analyst - Unisys Australia
Unisys Australia —Sydney NSW
- From $5,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick Apply
Operations Analyst
ISS —Sydney NSW
- Full-time
- Microsoft Excel
Applications Analyst
Northern Beaches Council —Northern Beaches NSW
- $101,751.32 - $118,251.57 a year
- Full-time
- Analysis skills
2d
Credit Analyst
MONEYME —Sydney NSW
- From $8,000 a month
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
Data Analyst
NSW Electoral Commission —Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Hybrid work
- SQL
- Employee assistance program
6d
Revenue Operations Analyst
Phocas Software —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
IT Service Desk Analyst
ISS —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee discount
13d
Analyst II Infrastructure Services
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
6d
Pricing Analyst
Ecolab Inc. —Macquarie Park NSW
- Full-time
- Microsoft Excel
- Communication skills
Business Analyst
Plenti Group —Sydney NSW
- Full-time
- CRM software
- Google Suite
- Salesforce
Senior Customer Insights Analyst
Compass Group Australia —North Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Analytics
7d
Systems Support Analyst
Civica —Sydney NSW
- From $7,500 a month
- Full-time
- In-person
- Relocation assistance
- Health insurance
Quick Apply
12d
Business Analyst
NobleOak —Sydney NSW
- Contract
- Data analysis skills
- Analysis skills
- AI
Service Desk Analyst
Mills Oakley —Sydney NSW
- Full-time
- Microsoft Office
- Employee assistance program
- Referral program
8d
Service Desk Analyst
AustralianSuper —Sydney NSW
- Full-time
- Azure
- Customer service
- Microsoft Office
14d
2027 | APEJ | Sydney | Wealth Management, Private Wealth Management | Summer Analyst
Goldman Sachs —Sydney NSW
- Seasonal
- Bachelor's degree
- Internship

I want to receive the latest job alert for customer service analyst in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service analyst jobs near sydney, nsw

Revenue Analyst jobs in Sydney NSW

Implementation Specialist jobs in Sydney NSW

Credit Analyst jobs in Sydney NSW

Business Analyst jobs in Sydney NSW

Summer Analyst jobs in Sydney NSW

Data Analyst jobs in Sydney NSW

IT Support jobs in Sydney NSW

Service Desk Analyst jobs in Sydney NSW

Operations Analyst jobs in Melbourne VIC

Onboarding Manager jobs in Sydney NSW

Internship, Data Analyst jobs in Brisbane Qld

Revenue Analyst jobs in Melbourne Vic

Portfolio Analyst jobs in Sydney Nsw

Clinical Nurse Specialist Wound Care jobs in Sydney Nsw

Implementation Specialist jobs in Remote

Implementation Specialist jobs in Melbourne Vic

Training & Capability Specialist jobs in Sydney Nsw

Staff Specialist, Emergency Medicine $370,000 jobs in Queensland

Implementation Specialist jobs in Crestmead Qld

Credit Analyst jobs in Victoria

Systems Analyst

SPM Facilities Management
Erskineville NSW

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
6 days ago

Benefits

Visa sponsorship
Work from home
Professional development assistance

Qualifications

Microsoft Excel
Data analysis skills
Analysis skills
Business requirements
Communication skills

Full Job Description

SPMFM Pty Ltd is an established provider of facility management services across Strata properties throughout Sydney. Backed by more than two decades of experience, we are known for delivering outstanding customer service, effectively managing complex sites, and maintaining a strong focus on sustainable practices. Join our organisation and play a key role in continuing to deliver high-quality outcomes for our clients.

Qualifications & Experience

Relevant tertiary qualifications in a related discipline.
Proven experience in roles such as Systems Analyst, ICT Business Analyst, ERP Support, or similar positions focused on business systems.
Hands-on experience with Building Management and Information Systems (including automation, maintenance, and asset tracking platforms) and Physical Security systems (such as access control and CCTV).
Demonstrated ability to assess and analyse organisational processes, workflows, and ICT systems within operational or commercial settings.
Familiarity with BMIS platforms and tools such as MYBOS, or equivalent enterprise solutions.
Solid understanding of workflows related to building management and operational processes.
Experience eliciting business requirements, analysing workflows, preparing functional documentation, and supporting system delivery, testing, and optimisation efforts.
Advanced proficiency in Microsoft Excel, including data analysis, dashboard creation, report development, and complex spreadsheet modelling.
Strong analytical thinking, problem-solving ability, and effective communication and stakeholder management skills.
Ability to manage competing priorities across multiple initiatives while driving continuous improvement outcomes.
Capability to train and support staff in the use of new or updated systems, ensuring consistent and accurate adoption of processes.
Skills in diagnosing and resolving issues within systems and workflows to maintain smooth and effective operations.

Key Responsibilities

Collaborate with internal teams, external vendors, and clients to capture and document business needs, while reviewing current systems and operational practices to identify inefficiencies and improvement areas.
Propose and assist in delivering enhancements to systems, workflows, reporting capabilities, and operational procedures to increase efficiency and improve data insights.
Produce detailed functional specifications, process maps, workflow documentation, and reporting requirements for system upgrades and improvement initiatives.
Support the rollout, configuration, testing, and implementation of BMIS platforms, reporting solutions, and workflow automation projects.
Participate in testing activities, including user acceptance testing (UAT), and assist with troubleshooting and resolving issues to ensure system reliability and performance.
Undertake data analysis, process modelling, and development of operational reports and dashboards.
Liaise with stakeholders and software providers during system enhancements, upgrades, and transformation initiatives.
Create user documentation, training resources, and standard operating procedures, and deliver training sessions to support system adoption.
Act as an internal subject matter expert for operational systems, providing guidance, resolving queries, and supporting continuous improvement across business processes.

Pay: $85,000.00 – $95,000.00 per year

Benefits:

Professional development assistance
Visa sponsorship
Work from home

Work Location: Hybrid remote in Erskineville NSW 2043

Quick Apply

Refine Your Search

customer service analyst jobs in sydney, nsw

Systems Analyst

Machine Learning, AI and Data Analyst

Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)

Implementation Coordinator

Technical Service Desk Analyst - Unisys Australia

Operations Analyst

Applications Analyst

Credit Analyst

Data Analyst

Revenue Operations Analyst

IT Service Desk Analyst

Analyst II Infrastructure Services

Pricing Analyst

Business Analyst

Senior Customer Insights Analyst

Systems Support Analyst

Business Analyst

Service Desk Analyst

Service Desk Analyst

2027 | APEJ | Sydney | Wealth Management, Private Wealth Management | Summer Analyst

I want to receive the latest job alert for customer service analyst in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected