In-Demand Public service Jobs in Gold Coast, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Court Services Officer
Queensland Government —Gold Coast QLD
- Temporary
Bartender/Server
The Vault Bar and Tapas —Broadbeach QLD
- $300 - $500 a week
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick Apply
1d
Guest Experience & Sales Host
Magic Memories —Gold Coast QLD
- From $24.28 an hour
- Part-time
- Sales
- Customer service
- Presentation skills
Quick Apply
5d
Room Attendant
ahs hospitality —Gold Coast QLD
- $25.85 - $58.16 an hour
- Part-time
- Customer service
- Communication skills
- Time management
- Paid training
- Health insurance
Cleaner
Burleigh Pavilion —Burleigh Heads QLD
Server( Section Waiters/Waitress) and Food Runners
Valentinos Italian Restaurant —Broadbeach QLD
- $32.31 - $38.78 an hour
- Weekend availability
- Serving
- Customer service
- POS
Quick Apply
7d
Data Officer (Public Health)
Queensland Government —Gold Coast QLD
- Temporary
- Patient monitoring
- Administrative experience
- Communication skills
7d
Room Attendants
Southport Sharks —Southport QLD
- Weekend availability
- Cleaning
- Hotel experience
Retail Sales Associate , Multi Site - Gold Coast
Amplifon —Runaway Bay QLD
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Employee assistance program
Quick Apply
Support Worker/Carer
The CareSide —Palm Beach QLD
- $38.56 - $40.93 an hour
- Every weekend
- CPR Certification
- Office
- First Aid Certification
- Travel reimbursement
Quick Apply
11d
Environmental Services Assistant
Gold Coast Private Hospital —Gold Coast QLD
- $27.40 - $33.15 an hour
- Part-time
- Cleaning
- Communication skills
- Time management
- Employee assistance program
12d
Barista/Front of House
Soul Origin Robina —Robina QLD
- $35 - $80 an hour
- Part-time
- Serving
- Cleaning
- In-person
- Free food
Quick Apply
6d
Intermediate Accountant (Full Time)
Hospitality & Strata —Bundall QLD
- $60,000 - $70,000 a year
- Full-time
- Management
- Education
- Organisational skills
Quick Apply
10d
Porter
Village Roadshow —Gold Coast QLD
- $32.31 - $45.24 an hour
- Weekend availability
- Hospitality
- Resort
- Employee assistance program
Senior Administration Officer Support (Public Health)
Queensland Government —Gold Coast QLD
- Part-time
5d
Housekeeping department
WOODROFFE HOTEL —Southport QLD
- $24.95 - $56.14 an hour
- Part-time
- In-person
Quick Apply
Retail Pharmacy Assistant - Southport QLD
Chemist Warehouse —Southport QLD
- Part-time
- Communication skills
- Employee assistance program
- Employee discount
7d
Bus Driver
Kinetic —Gold Coast QLD
- From $35.04 an hour
- Full-time
- Customer service
Dishwasher
Odyssey Lifestyle Care Communities —Gold Coast QLD
- $31.16 - $49.00 an hour
- Weekend availability
- Customer service
- Organisational skills
- In-person
Quick Apply

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

public service jobs in gold coast, qld

Customer Contact Officer

Court Services Officer

Bartender/Server

Guest Experience & Sales Host

Room Attendant

Cleaner

Server( Section Waiters/Waitress) and Food Runners

Data Officer (Public Health)

Room Attendants

Retail Sales Associate , Multi Site - Gold Coast

Support Worker/Carer

Environmental Services Assistant

Barista/Front of House

Intermediate Accountant (Full Time)

Porter

Senior Administration Officer Support (Public Health)

Housekeeping department

Retail Pharmacy Assistant - Southport QLD

Bus Driver

Dishwasher

I want to receive the latest job alert for public service in gold coast, qld

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