In-Demand customer service analyst Jobs in st leonards nsw

Systems Analyst
SPM Facilities Management —Erskineville NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Work from home
- Professional development assistance
Quick Apply
6d
Implementation Coordinator
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
Applications Analyst
Northern Beaches Council —Northern Beaches NSW
- $101,751.32 - $118,251.57 a year
- Full-time
- Analysis skills
2d
Machine Learning, AI and Data Analyst
Room-Res.com —The Rocks NSW
- $90,000 - $100,000 a year
- Full-time
- Machine learning
- In-person
- AI
- Parental leave
- Employee discount
Quick Apply
Operations Analyst
ISS —Sydney NSW
- Full-time
- Microsoft Excel
Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Revenue Operations Analyst
Phocas Software —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
Analyst II Infrastructure Services
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
6d
Policy Officer - Food Policy
NSW Health —St Leonards NSW
- $113,574 - $125,720 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Communication skills
7d
Strategy Analyst
DAZN —Artarmon NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- University
- Free food
Data Analyst
NSW Electoral Commission —Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Hybrid work
- SQL
- Employee assistance program
6d
Credit Analyst
MONEYME —Sydney NSW
- From $8,000 a month
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
System Administrator (Hybrid)
Imagine Communications —Belrose NSW
- Full-time
- Azure
- Management
- Salesforce
Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Strategy Analyst
Foxtel Group —Artarmon NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- University
- Free food
Quick Apply
Technical Service Desk Analyst - Unisys Australia
Unisys Australia —Sydney NSW
- From $5,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick Apply
Consultant, Advisors & Consulting Services, Business Experimentation
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Pricing Analyst
Ecolab Inc. —Macquarie Park NSW
- Full-time
- Microsoft Excel
- Communication skills
Consultant / Senior Consultant
Alpha Alternatives —Sydney NSW
- Analysis skills
- Communication skills
Product and Sales Analyst, Specialist – Core Consumer
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
6d

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Systems Analyst

SPM Facilities Management
Erskineville NSW

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
6 days ago

Benefits

Visa sponsorship
Work from home
Professional development assistance

Qualifications

Microsoft Excel
Data analysis skills
Analysis skills
Business requirements
Communication skills

Full Job Description

SPMFM Pty Ltd is an established provider of facility management services across Strata properties throughout Sydney. Backed by more than two decades of experience, we are known for delivering outstanding customer service, effectively managing complex sites, and maintaining a strong focus on sustainable practices. Join our organisation and play a key role in continuing to deliver high-quality outcomes for our clients.

Qualifications & Experience

Relevant tertiary qualifications in a related discipline.
Proven experience in roles such as Systems Analyst, ICT Business Analyst, ERP Support, or similar positions focused on business systems.
Hands-on experience with Building Management and Information Systems (including automation, maintenance, and asset tracking platforms) and Physical Security systems (such as access control and CCTV).
Demonstrated ability to assess and analyse organisational processes, workflows, and ICT systems within operational or commercial settings.
Familiarity with BMIS platforms and tools such as MYBOS, or equivalent enterprise solutions.
Solid understanding of workflows related to building management and operational processes.
Experience eliciting business requirements, analysing workflows, preparing functional documentation, and supporting system delivery, testing, and optimisation efforts.
Advanced proficiency in Microsoft Excel, including data analysis, dashboard creation, report development, and complex spreadsheet modelling.
Strong analytical thinking, problem-solving ability, and effective communication and stakeholder management skills.
Ability to manage competing priorities across multiple initiatives while driving continuous improvement outcomes.
Capability to train and support staff in the use of new or updated systems, ensuring consistent and accurate adoption of processes.
Skills in diagnosing and resolving issues within systems and workflows to maintain smooth and effective operations.

Key Responsibilities

Collaborate with internal teams, external vendors, and clients to capture and document business needs, while reviewing current systems and operational practices to identify inefficiencies and improvement areas.
Propose and assist in delivering enhancements to systems, workflows, reporting capabilities, and operational procedures to increase efficiency and improve data insights.
Produce detailed functional specifications, process maps, workflow documentation, and reporting requirements for system upgrades and improvement initiatives.
Support the rollout, configuration, testing, and implementation of BMIS platforms, reporting solutions, and workflow automation projects.
Participate in testing activities, including user acceptance testing (UAT), and assist with troubleshooting and resolving issues to ensure system reliability and performance.
Undertake data analysis, process modelling, and development of operational reports and dashboards.
Liaise with stakeholders and software providers during system enhancements, upgrades, and transformation initiatives.
Create user documentation, training resources, and standard operating procedures, and deliver training sessions to support system adoption.
Act as an internal subject matter expert for operational systems, providing guidance, resolving queries, and supporting continuous improvement across business processes.

Pay: $85,000.00 – $95,000.00 per year

Benefits:

Professional development assistance
Visa sponsorship
Work from home

Work Location: Hybrid remote in Erskineville NSW 2043

Quick Apply

Refine Your Search

customer service analyst jobs in st leonards nsw

Systems Analyst

Implementation Coordinator

Applications Analyst

Machine Learning, AI and Data Analyst

Operations Analyst

Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)

Revenue Operations Analyst

Analyst II Infrastructure Services

Policy Officer - Food Policy

Strategy Analyst

Data Analyst

Credit Analyst

System Administrator (Hybrid)

Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)

Strategy Analyst

Technical Service Desk Analyst - Unisys Australia

Consultant, Advisors & Consulting Services, Business Experimentation

Pricing Analyst

Consultant / Senior Consultant

Product and Sales Analyst, Specialist – Core Consumer

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