In-Demand employment coach Jobs in victoria

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Employment Coach - Werribee
SYC —Werribee VIC
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
9d
Job Success Coach (IEA) Ringwood
Wise Employment —Ringwood VIC
- From $71,540 a year
- Full-time
Employment Coach - Preston
SYC —Preston VIC
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
Employment Coach - Epping
SYC —Epping VIC
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
Employment Coach - Pakenham
SYC —Pakenham VIC
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
Job Preparation Coach (IEA) Cranbourne
Wise Employment —Cranbourne VIC
- From $71,540 a year
- Full-time
Employment Coach - Inclusive Employment Australia
SYC —Broadmeadows VIC
- Writing skills
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance program
Job Coach (IEA) Goulburn Valley Region
Wise Employment —Shepparton VIC
- From $71,540 a year
- Full-time
12d
Agile Coach
Leidos —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Annual leave
Job Coach (IEA) Lilydale
Wise Employment —Lilydale VIC
- From $71,540 a year
- Full-time
Job Coach (IEA) Narre Warren
Wise Employment —Narre Warren VIC
- From $71,540 a year
- Full-time
12d
Employment Coach
genU —Coburg VIC
- $65,957 - $71,195 a year
- Full-time
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee assistance program
6d
PiP Family Peer Coach
Orygen, The National Centre of Excellence in Youth Mental Health —Victoria
- $68,330 - $74,554 a year
- Contract
- Research
Employment Coach - Wyndham
Everyday Independence —Werribee VIC
- Part-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
6d
Job Coach-Inclusive Employment Australia
AKG Australia —Dandenong VIC
- Temporary
- Customer service
- Organisational skills
- Annual leave
- Parental leave
8d
Learning Specialist - Instructional Coach
Government schools —Gippsland VIC
- Full-time
- University
- Communication skills
- Teaching
People Business Partner
Scope (Aust) —Hawthorn East VIC
- $15,900 a year
- Full-time
Youth Coach
Opendoor —Corio VIC
- Full-time
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Youth Coach Broadmeadows
Opendoor —Broadmeadows VIC
- Full-time
- Communication skills
- Annual leave
- Parental leave
Quick Apply

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

employment coach jobs in victoria

Customer Contact Officer

Employment Coach - Werribee

Job Success Coach (IEA) Ringwood

Employment Coach - Preston

Employment Coach - Epping

Employment Coach - Pakenham

Job Preparation Coach (IEA) Cranbourne

Employment Coach - Inclusive Employment Australia

Job Coach (IEA) Goulburn Valley Region

Agile Coach

Job Coach (IEA) Lilydale

Job Coach (IEA) Narre Warren

Employment Coach

PiP Family Peer Coach

Employment Coach - Wyndham

Job Coach-Inclusive Employment Australia

Learning Specialist - Instructional Coach

People Business Partner

Youth Coach

Youth Coach Broadmeadows

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