In-Demand airline customer service Jobs in sydney, nsw

Customer Service Officer - Sydney
Rex (Regional Express) —Sydney NSW
- Part-time
- Customer service
- Communication skills
Airline Customer Service Consultant (French Speaker)
Bluelink International Australia Pty Ltd —Pyrmont NSW
- Weekend availability
- Bilingual
- Customer service
- Salesforce
- Referral program
Quick Apply
Cabin Crew
Virgin Australia —Sydney NSW
- Weekend availability
- CPR Certification
- First Aid Certification
- Annual leave
- Employee discount
8d
Customer Service Officer - Sydney
Regional Express —Sydney NSW
- Part-time
- Customer service
- Communication skills
Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Lounge Attendant
Plaza Premium Lounge —Mascot NSW
- $25.85 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick Apply
Cargo Clerical Staff
dnata —Mascot NSW
- Weekend availability
- Customer service
- Warehouse
- Computer skills
- Annual leave
Private Jet Broker (Sales/ Business Development) - uncapped comms
Air Charter Service —Sydney NSW
- $72,000 - $82,000 a year
- Weekend availability
- Sales
- Customer service
- English
- On-the-job training
- Employee assistance program
Quick Apply
7d
Operations & Administration Coordinator
Assetlink —Mascot NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
7d
Inflight Planning and Records Coordinator (Fixed-Term Contract)
dnata catering and retail —Mascot NSW
- Contract
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
1d
Passenger Experience Change Delivery Lead
Sydney Airport —Mascot NSW
- Full-time
- Hybrid work
Quick Apply
Travel Consultant
CNS TRAVEL PTY LTD —Chatswood NSW
- $75,000 - $80,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Quick Apply
Technical Implementation Project Manager
Accommodations Plus International —Sydney NSW
- Weekend availability
- PMP
- English
- Education
- Annual leave
Airfare Specialist
Firstclass.com.au —Sydney NSW
- Customer service
- No experience needed
- Computer skills
- Opportunities for advancement
Hospitality All Rounder
Compass Group Australia —Sydney NSW
- $25.86 an hour
- Part-time
- Travel reimbursement
- Parental leave
Freight Forwarder, AOG
DSV —Alexandria NSW
- Full-time
- Analysis skills
- Communication skills
- Negotiation
Account Manager, Corporate Sales (Sydney)
Malaysia Airlines —Sydney NSW
- Negotiation
Loyalty Airline Partner Operations Analyst
Virgin Australia —Sydney NSW
- Remote
- Microsoft Excel
- Management
- Analysis skills
- Work from home
- Employee assistance program
8d
FCM Meetings & Events - Group Travel Manager - North Sydney, NSW
FCM Meetings & Events —Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health insurance
- Parental leave
2d
Frequent Flyer Points Advisors & Consultants
Firstclass.com.au —Sydney NSW
- Sales
- Customer service
- Analysis skills
- Opportunities for advancement
- Referral program

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Customer Service Officer - Sydney

Rex (Regional Express)
Sydney NSW

Apply Now

Job Details

Part-time

Qualifications

RSA
Customer service
Distributed control systems
Communication skills

Full Job Description

About Rex

Born and raised in country Australia, Rex is the nation’s largest truly regional carrier, connecting communities across six states. Guided by ‘Our Heart is in the Country’, we are dedicated to delivering heartfelt hospitality at every stage of the customer journey. As part of the Rex team, you’ll help support regional Australians and strengthen the future of regional aviation.

The Role

At Rex, delivering heartfelt hospitality is at the core of what we do. We are seeking motivated Customer Service Officers to join our Sydney Airport team in a part-time capacity. This role is ideal for individuals who are passionate about customer care, confident in providing assistance, and committed to creating positive experiences for our regional customers while contributing to the long-term success of our operations.

Key Responsibilities:

Provide efficient, customer-focused check-in and boarding services at Sydney Airport.
Assist with the safe and timely receipt and dispatch of aircraft.
Conduct passenger marshalling on the tarmac and manage queues in the terminal.
Complete pre-flight and post-flight operational duties, including updating flight information and ticket sales.
Develop and maintain strong Sabre Departure Control System (DCS) skills through training provided by Rex.
Deliver exceptional service to eligible Rex Lounge guests at Terminals 2 and 3, including the facilitation of lounge amenities and services.
Provide dedicated assistance to Rextra Care customers to ensure a safe and comfortable journey.
Support customers with damaged or lost baggage enquiries.
Comply with company safety policies and standard operating procedures.
Perform other duties as reasonably directed by the Airport Manager.

Key selection criteria:

Strong communication, interpersonal and relationship building skills.
Task-driven and focused, with the ability to manage time effectively, prioritise, and multitask.
Flexibility to work shifts, including early mornings, evenings, weekends, and public holidays.
Experience with Sabre DCS is beneficial but not essential.
Ability to work in a team environment.
Well-presented with a professional, friendly, and approachable manner.

Candidate requirements:

Strong customer service experience in a fast-paced, high-service environment (aviation, cruise, rail, hospitality, or tourism). Prior airline industry experience will be considered an advantage.
Must be able to obtain an Aviation Security Identification Card (ASIC) and Responsible Service of Alcohol (RSA) certificate.
Well-presented, professional, and enthusiastic about supporting regional aviation.

How to apply:

Please submit your application, including your resume and a cover letter addressing the key selection criteria via the 'Apply Now' button.

Apply Now

Refine Your Search

airline customer service jobs in sydney, nsw

Customer Service Officer - Sydney

Airline Customer Service Consultant (French Speaker)

Cabin Crew

Customer Service Officer - Sydney

Guest Services Agent

Lounge Attendant

Cargo Clerical Staff

Private Jet Broker (Sales/ Business Development) - uncapped comms

Operations & Administration Coordinator

Inflight Planning and Records Coordinator (Fixed-Term Contract)

Passenger Experience Change Delivery Lead

Travel Consultant

Technical Implementation Project Manager

Airfare Specialist

Hospitality All Rounder

Freight Forwarder, AOG

Account Manager, Corporate Sales (Sydney)

Loyalty Airline Partner Operations Analyst

FCM Meetings & Events - Group Travel Manager - North Sydney, NSW

Frequent Flyer Points Advisors & Consultants

I want to receive the latest job alert for airline customer service in sydney, nsw

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