In-Demand Senior user experience designer Jobs in Sydney Nsw

Senior Service & Experience Designer
Shippit —Sydney NSW
- Full-time
- Research
- AI
- Communication skills
Experience Designer / UX Designer, Senior Analyst
Avanade —Sydney NSW
- Research
- Bachelor's degree
- No degree
11d
Senior Product Designer
Lyka —Alexandria NSW
- Hybrid work
- Parental leave
Quick Apply
Senior Product Designer
Atlassian —Sydney NSW
- $85.15 - $111.12 an hour
- Full-time
- Research
- Bachelor's degree
- No degree
- Annual leave
- Life insurance
Quick Apply
Product Design Talent Community
Commonwealth Bank —Sydney NSW
- Full-time
- Hybrid work
Senior UX and Product Designer - 3 Month FTC
Superloop —Sydney NSW
- Hybrid work
- Research
- AI
- Communication skills
Senior UX Designer
Carma —Sydney NSW
- Full-time
- Hybrid work
- AI
Quick Apply
Senior Frontend Engineer
Leonardo.Ai —Sydney NSW
- $12,500 - $15,000 a month
- Full-time
- APIs
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Senior Product/UX Designer, Senior Consultant
Avanade —Sydney NSW
- Bachelor's degree
- No degree
- AI
11d
Senior Design Integrator
Aurecon Group —Sydney NSW
- Full-time
- AutoCAD
- Writing skills
- Communication skills
Senior Product Designer, AI Experiences
Checkbox Technology —Sydney NSW
- Weekend availability
- Hybrid work
- CRM software
- Salesforce
- AI
Quick Apply
Senior Service Designer – IT Transformation
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- Parental leave
Quick Apply
3d
Senior Product Designer, Payments Data
Commonwealth Bank —Sydney NSW
- Full-time
- Analysis skills
- Agile
- Communication skills
10d
Senior Service Designer - 12 month Contract
Macquarie Group Limited —Sydney NSW
- Contract
- Research
- Bachelor's degree
- No degree
Senior Product Designer (Fixed Term Contract)
hipages Group —Sydney NSW
- Contract
- Hybrid work
- AI
Quick Apply
2d
Senior Designer
OwnHome —Sydney NSW
- Full-time
- Management
- Research
- Bachelor's degree
- Health insurance
Visual Collaboration Designer - Design Strategy Associate
EY —Sydney NSW
- Microsoft Office
- Recruiting
- In-person
- Parental leave
Senior Interior Designer
Cox —Sydney NSW
- CAD
- Analysis skills
- Bachelor's degree
Senior Product Manager, Trading(Crypto.com App)
Crypto.com —Sydney NSW
- Full-time
- Remote
- Marketing
- Bachelor's degree
- No degree
- Health insurance
- Annual leave
Quick Apply
Orchard - Senior UI / UX Designer
Orchard Marketing —Pyrmont NSW
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Free food
Quick Apply

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Senior Service & Experience Designer

Shippit -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time

Qualifications

Research
Functional testing
Usability
UX
SaaS
AI
Figma
Communication skills

Full Job Description

A LITTLE ABOUT US
Shippit is Australia's best connected shipping software. Logistics infrastructure is a sophisticated beast, and we're not only improving the experience for everyone involved, we're impacting the planet in a positive manner: deliveries made through our platform are already 100% Carbon Neutral. Proudly Australian founded, we're truly global in our approach and have the benefit of being a free moving startup with the security of impacting a growing industry that needs some love and attention.

THE ROLE & THE TEAM

The Senior Service & Experience Designer - is an integral part of our Product & Engineering teams, by driving design and customer experience strategies and initiatives across the Shippit product.

You’ll work alongside seasoned product managers and engineers to help shape the products used by Shippit customers to build software that thousands of businesses trust to orchestrate the global movement of goods.

Joining Shippit at an exciting time where you will get a chance to experiment and drive AI design practice principles and workflows.

DAY TO DAY RESPONSIBILITIES

Design of services and products that Shippit customers experience. Design at Shippit is a horizontal service working across multiple squads and areas of the business.

Create end-to-end service journeys and create service blueprints that connect front-stage product experiences with back-stage operational processes across Shippit’s platform.
Identify pain points, service gaps, and opportunities with our products, surfacing issues that Ui-level design alone would miss.
Partner and collaborate with product managers and engineers to create new experiences and enhance existing products.
Facilitate cross-functional workshops to build shared understanding of the customer experience and drive a solution which meets customer and technical requirements.
Advocate for the customer perspective and experience principles in planning, strategy, and prioritisation discussions.
Conduct primary research including in-depth interviews, contextual inquiries, diary studies, usability testing, and concept validation with merchants and end-users
Synthesise qualitative and quantitative research into actionable insights that directly inform product strategy and prioritisation.
Design customer-focused product experiences for key initiatives, from discovery through to high-fidelity Ui and components for delivery.

OUR IDEAL SHIPPSTER

Experience across experience design, UX research, and/or Service design - with demonstrated depth in at least two of the three.
Experience in product organisations working alongside engineers and product managers.
Comfortable with Rapid AI and Figma prototyping.
Adept at Service, User journey and experience mapping.
Excellent communication and storytelling skills.
Research and user testing experience.
A strong portfolio demonstrating end-to-end design work that spans research, service design, and product design methodology.

Desirable if you have:

A background Designing SaaS based products
Experience using AI workflows to improve quality and accelerate product delivery

FEEL VALUABLE

Join our high-performance culture at Shippit where you can make a difference. We’re on a mission that needs the right #goodhumans to help make ship happen!

Shippit actively supports a diverse workforce at all levels of the company and we all embody the core values that make our business unique. We foster a culture of inclusion at Shippit and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a workplace where everyone feels valued, respected and empowered to bring their authentic selves to work. Our mantra is to make ship happen, every single day.

We’re a phenomenal place to work, and we can back that up. Shippit’s been ranked as #6 Best Place to Work by AFR in 2023. It doesn’t stop there, we have a whole bunch of accolades we earnt over the years which we are super proud of.

OUR PROCESS

Phone screening - nice and simple to start, let's get to know each other.

Hiring Manager Interview - impress your potential new Manager.

Take Home Test

Technical/Functional Interview - let your skills do the talking.

Values Interview - have you got what it takes to be a Shippster?

We are a Circle Back Initiative Employer – we commit to responding to every applicant.

Apply Now

Refine Your Search

senior user experience designer jobs in sydney nsw

Senior Service & Experience Designer

Experience Designer / UX Designer, Senior Analyst

Senior Product Designer

Senior Product Designer

Product Design Talent Community

Senior UX and Product Designer - 3 Month FTC

Senior UX Designer

Senior Frontend Engineer

Senior Product/UX Designer, Senior Consultant

Senior Design Integrator

Senior Product Designer, AI Experiences

Senior Service Designer – IT Transformation

Senior Product Designer, Payments Data

Senior Service Designer - 12 month Contract

Senior Product Designer (Fixed Term Contract)

Senior Designer

Visual Collaboration Designer - Design Strategy Associate

Senior Interior Designer

Senior Product Manager, Trading(Crypto.com App)

Orchard - Senior UI / UX Designer

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