In-Demand senior customer service representative Jobs in essendon vic

Customer Service Specialist
DSV —Melbourne VIC
- Full-time
- Customer service
- Communication skills
2d
Senior Team Lead, Import Sea
DSV —Tullamarine VIC
- Full-time
- Microsoft Office
- Leadership
Marketing Specialist
Complete Furniture Works Pty Ltd —Tullamarine VIC
- $80,000 - $85,000 a year
- Marketing
- English
- Bachelor's degree
Quick Apply
Sales Representative
Zimmer Biomet —Melbourne VIC
- Full-time
- Sales
- Marketing
- Business
- Wellness program
Business Development Representative
One Identity —Southbank VIC
- Full-time
- Sales
- Salesforce
- Communication skills
Consulting Partner
Fujitsu —Melbourne VIC
- Management
- AI
Senior Consultant - Uvance Wayfinders
Fujitsu —Melbourne VIC
- Analysis skills
- Communication skills
Workplace Relations Specialist
Kinetic —Melbourne VIC
- Full-time
- Communication skills
5d
Territory Manager - Orthopaedics
Zimmer Biomet —Melbourne VIC
- Full-time
- Sales
- Marketing
- Business
- Wellness program
22h
Director of Customer Success
Corpay —Melbourne VIC
- Full-time
- Sales
- Office
- Communication skills
1d
Integration Tech Lead
Bupa —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
1d
ES - Facilities Manager - Fixed Term 1.0
Government schools —Melbourne Eastern Suburbs VIC
- Full-time
- Management
- Maintenance
- Organisational skills
2d
Senior Application Specialist
Fujitsu —Melbourne VIC
- Full-time
Quick Apply
2d
Senior Learning Designer
Oxford University Press Pakistan —Docklands VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
5d
Senior Manager - National Quality Assurance, Healthcare
Toll Group —Melbourne VIC
- Full-time
- Leadership
6d
IT Manager
Government schools —Melbourne VIC
- Part-time
- Management
- Microsoft Office
- Senior Secondary Certificate of Education
7d
Services Communications Lead
ALSTOM —Melbourne VIC
- In-person
- Leadership
- Parental leave
- Gym membership
7d
Director, PCM Sales
ANZ Banking Group —Melbourne VIC
- Full-time
- Management
- Sales
- Research
7d
Senior Advisor, Digital Communications and Experience
City of Darebin —Darebin VIC
- $129,850 a year
- Full-time
- Analytics
- Employee assistance program
8d
Program Manager
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
- Research
- Leadership
8d

I want to receive the latest job alert for senior customer service representative in essendon vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service representative jobs near essendon vic

IT Manager jobs in Melbourne VIC

Sales Director jobs in Melbourne VIC

Engineering Team Leader jobs in Tullamarine VIC

Territory Manager jobs in Melbourne VIC

Customer Service Representative jobs in Melbourne VIC

Sales Representative jobs in Melbourne VIC

Program Manager jobs in Melbourne VIC

Senior Project Manager jobs in Canberra Act

Senior Project Engineer jobs in Melbourne Vic

Senior Citizens jobs in Geelong Vic

Senior Application Specialist jobs in Subiaco Wa

Non Customer Facing jobs in Melbourne Vic

Customer Service jobs in Sydney Nsw

Customer Service jobs in Campbelltown Nsw

Agile Delivery Lead jobs in Sydney Nsw

Design Lead jobs in Sydney Nsw

Marketing Lead jobs in Greater Adelaide Sa

Service Leader jobs in North Rockhampton Qld

Service Leader jobs in Docklands Vic

Sponsorship Visa, Childcare Room Leader jobs in Perth Wa

Customer Service Specialist

DSV -
Melbourne VIC

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Customer service
Logistics
Communication skills

Full Job Description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 116450
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in AUS - Melbourne Airport, Watson Drive

The Customer Service Specialist plays an integral part in the logistic supply chain, liaising with customers and service providers providing information and problem solving. Working closely with and reporting to the Senior Team Lead – Customer Service, the role is responsible for delivering outstanding service to both internal and external stakeholders through timely, accurate, and effective resolution of customer enquiries and issues.

Your typical day at DSV:

Build and maintain strong, professional relationships with customers.
Provide customers with service information, including rates and available DSV services.
Manage inbound calls, including reception overflow, and direct enquiries to the appropriate team members.
Identify, investigate, and resolve customer issues, ensuring timely follow-up where required.
Generate spot quotations in CargoWise One (CW1) when standard rates are not available.
Maintain and update the Order Manager Workbench in CW1 and monitor performance priorities.
Attend customer visits alongside the Commercial Team or Customer Service Manager.
Ensure customer details, SOPs, and Client Organisation notes are accurate and kept up to date.
Create customer-specific reports using CW1 and recommend process improvements to enhance service delivery.

About you:

You bring at least 2 years of experience in a similar customer service role within the logistics or freight industry.
Strong communication skills (written and verbal) and the ability to interact confidently with internal and external stakeholders.
A collaborative team player who contributes to efficiency, teamwork, and continuous improvement.
Adaptable and resilient, with a desire to grow and develop in a fast-paced, evolving business.
Experience and working knowledge of CargoWise One (CW1) is essential.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities.

Apply Now

Refine Your Search

senior customer service representative jobs in essendon vic

Customer Service Specialist

Senior Team Lead, Import Sea

Marketing Specialist

Sales Representative

Business Development Representative

Consulting Partner

Senior Consultant - Uvance Wayfinders

Workplace Relations Specialist

Territory Manager - Orthopaedics

Director of Customer Success

Integration Tech Lead

ES - Facilities Manager - Fixed Term 1.0

Senior Application Specialist

Senior Learning Designer

Senior Manager - National Quality Assurance, Healthcare

IT Manager

Services Communications Lead

Director, PCM Sales

Senior Advisor, Digital Communications and Experience

Program Manager

I want to receive the latest job alert for senior customer service representative in essendon vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected