In-Demand claims manager Jobs in melbourne vic

Performance Manager - Investigations
Gallagher Bassett —Melbourne VIC
- Hybrid work
- Administrative experience
- Leadership
- Time management
- Health insurance
- Annual leave
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
7d
Claims Operations Manager
DXC Technology —Melbourne VIC
- Full-time
- In-person
- AI
- Leadership
Case Manager
Gallagher Bassett —Melbourne VIC
- Hybrid work
- Customer service
- Databases
- Administrative experience
- Work from home
- Parental leave
Senior Claims Operations Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Parental leave
Insurance Claims Manager Hybrid
Hostplus —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Wellness program
- Parental leave
Assessing Manager
Auto & General Holdings —Sunshine VIC
- Communication skills
- Parental leave
- Employee discount
Quick Apply
6d
Case Manager
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Claims Team Manager - Professional Conduct (Victoria)
Avant —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Budgeting
- Health insurance
- Employee assistance program
Case Manager Level 1
Allianz —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Time management
Case Manager
MCWA —Bundoora VIC
- $73,000 - $80,000 a year
- Full-time
- Case management
- Computer skills
- In-person
Quick Apply
Team Lead – Dispute Resolution Manager
DXC Technology —Melbourne VIC
- Full-time
- Management
- Team management
- In-person
Case Manager - Comcare
Gallagher Bassett —Melbourne VIC
- Full-time
- Remote
- Customer service
- Administrative experience
- Health insurance
- Parental leave
Change Embedment Manager
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
Quick Apply
3d
Senior Claims Manager - Civil Claims (Victoria)
Avant —Melbourne VIC
- Full-time
- Communication skills
- Negotiation
- Time management
- Employee assistance program
Contract Administrator
Wall Tech Panels Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Construction
Quick Apply
9d
Team Manager, Fraud Prevention
Latitude Financial Services —Melbourne VIC
- Full-time
- Management
- Communication skills
Case Manager (remote)
Commonwealth Superannuation Corporation (CSC) —Melbourne VIC
- Remote
- Analysis skills
- Communication skills
6d
Case Manager
DXC Technology —Melbourne VIC
- Full-time
- Microsoft Office
- Analysis skills
- Education
- Parental leave
- Employee assistance program
12d
Contracts Administrator
Inland Project Group —Melbourne VIC
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Quick Apply
1d

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claims manager jobs near melbourne vic

Performance Manager - Investigations

Gallagher Bassett -
Melbourne VIC

Apply Now

Job Details

Benefits

Employee rewards program
Health insurance
Annual leave
Work from home
Parental leave
Employee assistance program
Insurance services

Qualifications

Administrative experience
Leadership
Time management

Full Job Description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the Role

As a Performance Manager, you’ll work closely with claims staff within our Workers' Compensation team to uplift GB’s claims management performance, whilst ensuring the delivery of a customer-centric and best in class claims management service. This will be achieved through conducting thorough and in-depth reviews of various reporting and claims. Engaging with Worksafe and claims teams, and coaching and mentoring claims staff.

You will play a key role in promoting best practice claims management and supporting initiatives across our VIC Workers' Compensation team.

How you'll make an impact

Responsibilities

Conducting thorough and in-depth reviews and providing recommendations
Assessing the need for referrals and investigative tools to expedite information gathering
Making liability decisions within the quality decision making framework
Promoting best practice claims management
Supporting continuous improvement with VIC Workers Compensation
Mentoring and coaching team members
Coordinating and managing reporting and programs
Engaging key stakeholders in the development, execution, and evaluation of appropriate strategy, business plans and initiatives

About you

Qualifications

Significant, in depth understanding of the legislation (ACA & WIRCA) and the VWA guidelines and procedures, as well as practical application of these
Comprehensive knowledge of the workers' compensation industry, business requirements and administrative practices and requirements
Claims Management experience in a leadership capacity
Outstanding leadership skills
Coaching and mentoring experience
Time management and organisation skills
Tertiary qualifications within the disciplines of business or personal injury (or similar)
Private Investigative (PI) qualification is preferred

What we can offer you

Attractive remuneration packaging and hybrid work arrangements including Work from Home
Monthly RDO (Rostered Day Off) after the completion of your probationary period
Paid Leave: Generous Paid Parental Leave and reproductive leave to support your family needs
Supportive Environment: A friendly, flexible, and inclusive working environment with great team support and rewarding opportunities
Career Growth: Exciting career advancement prospects as our company continues to grow
Ongoing Education: Continuous education and development opportunities through external and internal programs
Recognition and Support: Service recognition awards and employee assistance programs for you and your immediate family members
Wellbeing Focus: A commitment to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs
Additional Benefits: Access to additional purchased leave, novated leases, and the Gallagher Rewards Program, which includes discounts and cash-back offers from hundreds of retailers
Birthday Club: Enjoy a day off during your birthday month on GB

To Apply:

Does this sound like the perfect job for you? We want to hear from you today! Click on "Apply for this Job" to join our team.

Eligibility: To be considered for this opportunity, you must have the right to live and work in Australia.

Equal Opportunity Employer: Gallagher Bassett is an Equal Opportunity Employer and encourages Indigenous Australian applicants to apply. As a member of the Diversity Council Australia, we embrace diversity in the workplace and will make reasonable accommodations for known physical or mental limitations of an otherwise qualified applicant with a disability, unless it imposes an undue hardship on our business operations.

Apply Now

Refine Your Search

claims manager jobs in melbourne vic

Performance Manager - Investigations

Claims Technical Specialist

Claims Operations Manager

Case Manager

Senior Claims Operations Manager

Insurance Claims Manager Hybrid

Assessing Manager

Case Manager

Claims Team Manager - Professional Conduct (Victoria)

Case Manager Level 1

Case Manager

Team Lead – Dispute Resolution Manager

Case Manager - Comcare

Change Embedment Manager

Senior Claims Manager - Civil Claims (Victoria)

Contract Administrator

Team Manager, Fraud Prevention

Case Manager (remote)

Case Manager

Contracts Administrator

I want to receive the latest job alert for claims manager in melbourne vic

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