In-Demand banking no experience Jobs in melbourne, vic

IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
3d
Personal Banking Advisor - Caroline Springs, VIC
Westpac —Caroline Springs VIC
- Full-time
- Sales
- Customer service
- Cash handling
3d
Data Entry People Leader
Healius —Heidelberg VIC
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
1d
Fraud & Scams Specialist | Senior Associate | Forensics and Financial Crime Advisory
PWC Australia —Southbank VIC
- Microsoft Powerpoint
- Financial services
- Communication skills
- Annual leave
Personal Banking Advisor - Highpoint, Maribyrnong
Westpac —Maribyrnong VIC
- Full-time
- Sales
- Customer service
- Cash handling
6d
Relationship Manager, Property Services | Business Banking
Macquarie Group Limited —Melbourne VIC
- Communication skills
4d
Financial Systems Analyst
Estia Health —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Budgeting
- Employee assistance program
- Gym membership
9d
Service Insights Analyst
AMP Limited —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Financial services
10d
Personal Banking Advisor - Elsternwick, VIC
Westpac —Elsternwick VIC
- Full-time
- Sales
- Customer service
- Cash handling
1h
IT Change, Release & Implementation Manager
AMP Limited —Melbourne VIC
- Full-time
- DevOps
Developer Programmer
Synechron —Melbourne VIC
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- No degree
- APIs
Quick Apply
8d
Accounts Receivable Officer
Bega Cheese —Docklands VIC
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
Team Manager | Fraud Contact Centre
Macquarie Group Limited —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Leadership
- Communication skills
- Annual leave
- Work from home
ICT Systems Test Engineer
Synechron —Melbourne VIC
- $80,000 - $120,000 a year
- Full-time
- No degree
- APIs
- Financial services
Quick Apply
9d
Case Manager (remote)
Commonwealth Superannuation Corporation (CSC) —Melbourne VIC
- Remote
- Analysis skills
- Communication skills
9d
Generalist Junior Consultant and Consultants, Sydney & Melbourne
Boston Consulting Group —Melbourne VIC
- Full-time
- Doctoral degree
- Master's degree
- Education
Administration Officer – Join the Prestige of Mercedes-Benz Brighton
Patterson Cheney Pty Ltd —Moorabbin VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
3d
Home Loan Specialist - Melbourne
Aussie —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Customer service
- Finance
Quick Apply
Payroll Officer
Western Private Hospital —Footscray VIC
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Financial Planning and Analysis Manager
ISS —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Analysis skills

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IT Service Desk Analyst

PFD Food Services -
Melbourne VIC

Apply Now

Job Details

Full-time
3 days ago

Benefits

Health insurance
Gym membership

Qualifications

Jira
TCP
ITIL Certification
Microsoft Outlook
Salesforce
Microsoft Exchange
Microsoft Office
Administrative experience
DHCP
IT support
DNS
SharePoint
Communication skills
Mobile devices

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Based in Mulgrave | Hybrid | On-call rotating roster.

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

As an IT Service Desk Analyst, you’ll be the first point of contact for staff needing technical support. From resolving day-to-day issues to helping drive improvements in how we deliver support, this is a hands-on role where no two days are the same. You’ll work onsite in a close-knit team, covering staggered shifts between 6am and 7pm, with opportunities to step into on-call rotations after probation.

This is a great time to join - The Service Desk is evolving, with projects underway to automate, streamline, and enhance the way we work. You’ll play an active role in shaping that journey while supporting the people who make our business thrive.

At PFD Foods, we bring people together through food and you’ll be part of the team that ensures our technology runs smoothly so we can deliver on that purpose.

Key Responsibilities

Act as the first point of contact for IT support requests, logging and triaging tickets through the service desk system.
Provide first-level troubleshooting and resolution for local and remote staff.
Escalate issues where required, ensuring SLA compliance and smooth handovers to other IT teams.
Document interactions, processes, and resolutions to build and maintain a library of knowledge articles.
Support process improvement and automation initiatives to enhance Service Desk operations.
Collaborate with your teammates and contribute to a positive, customer-focused support culture.

What We’re Looking For

To thrive in this role, you will bring:

Minimum 1+ years’ experience in a first-level IT support environment (or a customer service role with IT exposure).
Strong IT fundamentals with the ability to confidently troubleshoot basic issues
Clear and professional communication skills, with strong documentation habits.
Solid experience with the Microsoft stack (Windows 10/11, Office 365, Outlook, Exchange, SharePoint, OneDrive).
Exposure to or experience supporting Salesforce (user administration, incident handling, or ticketing workflows) is a bonus, but not essential

Nice to Have

ITIL knowledge or certification.
Experience using Jira Service Desk or similar ticketing systems.
Supporting knowledge of end-user computing hardware (laptops, desktops, mobile devices, printers).
Understanding of basic networking (TCP/IP, DHCP, DNS, IP addressing, subnets).
Relevant tertiary qualifications or vendor certifications (Microsoft certifications highly regarded).

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus: Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.
Respect: Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.
Passion: Share the passion of making us a successful and dynamic company. Let’s celebrate successes.
Simplicity: Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.
Leadership: All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply: If this sounds like your kind of challenge, we’d love to hear from you! Click the apply button and submit your updated resume and a cover letter.

Applications close Monday, 22 June 2026 at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working with Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

banking no experience jobs in melbourne, vic

IT Service Desk Analyst

Personal Banking Advisor - Caroline Springs, VIC

Data Entry People Leader

Fraud & Scams Specialist | Senior Associate | Forensics and Financial Crime Advisory

Personal Banking Advisor - Highpoint, Maribyrnong

Relationship Manager, Property Services | Business Banking

Financial Systems Analyst

Service Insights Analyst

Personal Banking Advisor - Elsternwick, VIC

IT Change, Release & Implementation Manager

Developer Programmer

Accounts Receivable Officer

Team Manager | Fraud Contact Centre

ICT Systems Test Engineer

Case Manager (remote)

Generalist Junior Consultant and Consultants, Sydney & Melbourne

Administration Officer – Join the Prestige of Mercedes-Benz Brighton

Home Loan Specialist - Melbourne

Payroll Officer

Financial Planning and Analysis Manager

I want to receive the latest job alert for banking no experience in melbourne, vic

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