In-Demand client services coordinator Jobs in mango hill qld

Investigations Coordinator
Auto & General Holdings —Mango Hill QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
13d
Support Coordinator
ONCALL Group QLD —Brendale QLD
- On call
- Communication skills
- Work from home
Parts Coordinator
Auto & General Holdings —Mango Hill QLD
- Azure
- Microsoft Office
- AWS
- Parental leave
- Gym membership
Quick Apply
District Administration Officer
Queensland Government —Brisbane QLD
8d
Support Coordinator
ONCALL Group Australia —Brendale QLD
- On call
- Communication skills
- Work from home
QLD Casual Health and Wellbeing Coordinators
Compass Group Australia —Mango Hill QLD
- $350 - $600 a day
- 12 hour shift
- First Aid Certification
- Communication skills
- Free food
Regional Support Coordinator
MyIntegra —Brisbane QLD
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Client Services Coordinator
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick Apply
Service Coordinator
Jobstar Pty LTD —Brisbane QLD
- Full-time
- Customer service
- Maintenance
- Business development
Administration Coordination Supervisor
Downer Group —Enoggera QLD
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance program
1d
Workforce Scheduling Coordinator
ONCALL Group Australia —Brendale QLD
- Contract
- Working with children
- Communication skills
Office Administration Coordinator
Ausenco —Brisbane QLD
- Full-time
- SharePoint
- Parental leave
9d
Sales Coordinator
Brisbane Airport Hotels Group —Brisbane Airport QLD
- $62,000 - $64,000 a year
- Full-time
- Sales
- Marketing
- Microsoft Office
- Commuter assistance
Quick Apply
Workforce Scheduling Coordinator
ONCALL Group QLD —Brendale QLD
- Full-time
- Working with children
- Communication skills
Leisure & Lifestyle Assistant (Part-time- Mitchelton)
St Vincent's Health Australia —Brisbane Northern Suburbs QLD
- Part-time
- Communication skills
- Employee assistance program
5d
Administration Coordinator
BDO —Brisbane QLD
- Full-time
- Microsoft Office
- Administrative experience
- Health insurance
- On-the-job training
Bid Coordinator
UGL Limited —Brisbane QLD
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Marketing
Facilities Coordinator
JLL —Brisbane QLD
- Hospitality
Screw Pile Operations Coordinator in QLD
Idealcorp —Brisbane QLD
- Bachelor's degree
- Profit sharing
Service Coordinator
Kanda —Spring Hill QLD
- Call employer
Quick Apply

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Investigations Coordinator

Auto & General Holdings -
Mango Hill QLD

Quick Apply

Job Details

Permanent
13 days ago

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Administrative experience
Computer skills
Communication skills
Time management

Full Job Description

About the Role:

As our new Investigations Coordinator, you will be managing and coordinating the investigation into a claim to an external firm, as well as finalising claims to prevent and detect fraudulent activity. You will:

Maintain detailed and accurate records of investigations, including all relevant documents, interviews, and evidence collected and prepare in-depth reports on findings
Manage a personal portfolio of claims effectively and assist other team members when necessary due to workload demands
Engage and liaise with external investigation services to provide instructions on information needed during the external investigation
Develop an Investigation Plan (as required) and review and seek approval from Fraud Investigations Team leader
Perform objective, fair, and timely investigations and adhere to high standards of regulatory compliance
Review complex or suspicious cases and prepare investigation plans, identifying missing or inconsistent data including investigating complex and suspicious claims or insurance related activities
Make acceptance or rejection decisions for claims based on sound evidence and liaise with customers to advise of outcomes
Provide support on potentially fraudulent claims escalated to Customer dispute resolutions prior to and post submission to Ombudsman
Conduct interviews of policy holders and any other relevant stakeholder, or individuals and record statements as required and write records of all interviews
Must demonstrate the ability to understand and adhere to the requirements of the General Insurance Code of Practice and maintain an understanding of up-to-date industry trends in terms of fraudulent/ criminal activities and technological advances

What experience you’ll bring:

Experience in Insurance Claims preferred
Good computer and administration skills.
Excellent working knowledge of insurance legislation and processes.
Excellent interpersonal skills, including written and verbal communication, with the ability to build client rapport, negotiate and resolve conflict.
Excellent problem solving, decision-making skills with time management
Ability to work autonomously and build professional resilience.
Previous experience in conducting investigation interviews, highly regarded
Ability to pass a national police check

The Benefits of working with us:

Location - This role will be based in North Lakes.
Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money.

Our range of general insurance products protect customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

client services coordinator jobs in mango hill qld

Investigations Coordinator

Support Coordinator

Parts Coordinator

District Administration Officer

Support Coordinator

QLD Casual Health and Wellbeing Coordinators

Regional Support Coordinator

Client Services Coordinator

Service Coordinator

Administration Coordination Supervisor

Workforce Scheduling Coordinator

Office Administration Coordinator

Sales Coordinator

Workforce Scheduling Coordinator

Leisure & Lifestyle Assistant (Part-time- Mitchelton)

Administration Coordinator

Bid Coordinator

Facilities Coordinator

Screw Pile Operations Coordinator in QLD

Service Coordinator

I want to receive the latest job alert for client services coordinator in mango hill qld

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