Tobacco Regulatory Control Officer – Health Manager Level 2
Employment Type: Multiple positions available
Position Classification: Health Manager Level 2
Remuneration: $118,821 - $140,201, plus Superannuation
Location: St Leonards, Maitland, Port Macquarie, Coffs Harbour, Wollongong, Wagga Wagga, Orange.
Hours Per Week: 38 hours per week
Requisition ID: REQ686534
Closing Date: Monday 14 September 2026 at 11:59pm
As a Tobacco Regulatory Control Officer with the Centre for Regulation and Enforcement (CRE) at NSW Health, you’ll play a vital role in protecting communities across NSW, undertaking rewarding and meaningful work that safeguards public health, reduces harm, and ensures tobacco and vaping laws are upheld to create safer, healthier spaces for everyone.
Join a high-performing team leading tobacco and vaping compliance and enforcement across NSW, where your work directly protects communities and shapes public health outcomes.
Experience work-life balance with flexible and hybrid working arrangements that empower you to perform at your best, wherever you are.
Enjoy ongoing professional development, growth opportunities, and the support of a dynamic team committed to excellence and continuous improvement.
To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.
As a Tobacco Regulatory Control Officer, you won’t just be enforcing legislation, you’ll be driving meaningful public health outcomes. Every inspection you conduct, every investigation you lead or support, and every enforcement action you take contributes to safer environments, stronger compliance standards, and the protection of vulnerable communities.
This is a role for someone who thrives in dynamic environments. You’ll be out in the field, working across multiple sites, collaborating with other agencies, engaging with stakeholders, and applying legislation with confidence and integrity. The impact of your work is visible and rewarding.
You’ll be part of a high-performing team within the Centre for Regulation and Enforcement, where professionalism, evidence-based practice, and continuous improvement are at the core of everything we do. In return, you’ll enjoy flexible working arrangements, strong career development opportunities, and the satisfaction of doing deeply rewarding and meaningful work that serves the public.
As a Tobacco Regulatory Control Officer, you’ll be at the frontline of public health, making a real difference every day. Your key responsibilities will include:
Conduct field inspections of retailers and monitor compliance with relevant tobacco and vaping goods legislation, applying your analytical and observational skills in real-world settings.
Lead investigations in to breaches of legislation, including the preparation of briefs of evidence, and take appropriate enforcement actions in line with policies and guidelines.
Assist with ministerial briefings and correspondence on regulatory and compliance monitoring activities.
Contribute to and support all operational activities, participate in strategic compliance programs and continuous improvement initiatives, helping strengthen regulatory outcomes across NSW.
Build and maintain strong relationships with stakeholders and community partners, collaborating professionally to promote compliance and achieve shared public health goals.
This role will involve frequent travel across NSW to undertake compliance activities including working in conjunction with other authorities.
We’re looking for motivated, committed individuals who are ready to make a meaningful impact with NSW Health. The ideal candidate will have:
An NSW Working with Children Check, or willingness to obtain one.
Strong analytical skills and a readiness to learn how to interpret legislation and compliance data.
Exceptional interpersonal skills, with the ability to handle high-pressure or confrontational situations with professionalism and composure.
Flexibility to work across diverse environments and locations, adapting to new challenges as they arise.
Proven ability to work both independently and collaboratively as part of a high-performing team.
A current NSW driver’s licence and willingness to travel, including overnight stays when required.
Certificate IV in Government Investigations or equivalent experience (highly desirable).
At The Ministry of Health, we want you to make the most of the opportunities you will get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1 page) AND
Demonstrate your ability by attaching a response to the two target questions below ( 1 page each)
1. Describe a recent compliance activity where you identified a breach of legislation:
What challenges did you face?
What actions did you take to ensure relevant procedures and legislative requirements were followed
What regulatory outcomes were achieved?
2. Provide an example of a compliance activity where a stakeholder challenged your authority, decision, or regulatory action. How did you de-escalate the situation, maintain safety and professionalism, and achieve the required regulatory outcome?
Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practice your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them Capability application tool | NSW Public Service Commission
Candidates may use AI tools to support the preparation of their application. However, the information provided should be authentic, accurate and genuinely represent your skills, experience, and capabilities, as these will be assessed when determining your suitability for the role.
As an organisation we are committed to creating an accessible and inclusive workplace. If you require any adjustments during the recruitment process, please contact Karen Kennedy at
[email protected]
Adjustments for individual needs | I Work For NSW and Inclusive recruitment of people with disability | NSW Government
Closing Date: Monday 14 September 2026 at 11:59pm
Our commitment to diversity and inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.
Do not miss your chance to embark on this fulfilling journey! Apply now!
Applications Close: Monday 14 September 2026 at 11:59pm
