Customer Connection Specialist
Help women reconnect with themselves through meaningful conversations.
At CBA Studios, we don't just create beautiful portraits—we create experiences that help women reconnect with what matters most, themselves.
We're looking for someone very special to join our team and become one of the first voices many of our clients hear.
This is not a typical assistant role.
We're searching for someone who genuinely loves people. Someone who knows how to listen, build trust and make others feel completely comfortable from the very first conversation.
If you are...
- Able to listen.
- Find the positive in everything.
- Love talking to people. Wanting to grow in a role. Have your own client network...
then we'd love to hear from you.
About the Role
You'll be responsible for calling all clients and taking them through a discovery call.
Your role is to:
- Call all clients.
- Follow a carefully crafted workflow and call sequence.
- Build genuine rapport.
- Ask thoughtful questions.
- Listen deeply to what matters most to them.
- Help clients feel excited, understood and cared for.
- Keep accurate notes within our CRM.
- Work alongside our studio owner to create an exceptional client experience.
This is a relationship-building role.
We're Looking For Someone Who...
- Speaks fluent English with a clear, professional phone manner.
- Has excellent communication skills.
- Loves talking to people.
- Is emotionally intelligent and empathetic.
- Can naturally build trust and connection.
- Is organized and reliable.
- Learns quickly and follows proven systems.
- Is confident using technology and GoHighLevel CRMs.
- Wants to become a long-term part of a growing business.
Experience in customer service, client communications, client care or sales is highly regarded.
Bonus Points If You Have Experience With
- Discovery calls
- Appointment setting
- Sales psychology
- GoHighLevel CRM
- Your own network of clients who would benefit from our service.
What Success Looks Like
Success isn't measured by how many calls you make.
It's measured by how every client feels after speaking with you.
Our clients should leave every conversation feeling:
- Heard
- Valued
- Understood
- Excited
- Confident they've found the right place
What We Offer
- Work from our studio.
- Ongoing training and coaching.
- Opportunity to grow with the business.
- Performance bonuses available.
- A supportive, purpose-driven environment where people genuinely matter.
To Apply
Please send us:
1. Your resume.
2. A short introduction telling us why this role excites you.
3. A 2–3 minute phone video introducing yourself and explaining why you'd be a great fit for CBA Studios.
To: [email protected]
We care far more about your personality and ability to connect with people than we do about formal qualifications. If you believe conversations can genuinely change how someone feels, we'd love to hear from you.
Kilmore location
Pay: From $28.00 per hour
Work Location: In person
