Why You’ll Be Excited About This Role
At Healius, we all have one thing in common: we’re passionate about making a difference to the health of Australians. Right now, it’s an exciting time to join us as we transform into a stronger, more agile organisation focused on excellent customer and patient experiences, smarter ways of working, and providing a great place to work. As a People Leader – Data Entry, you will play a key role in supporting critical pathology operations that directly impact patient care. You’ll lead and develop a high-performing team, drive data quality and operational excellence, and champion continuous improvement across workflows and processes. This is a highly impactful leadership opportunity where your ability to inspire teams, optimise performance, and enhance efficiency will contribute to better outcomes for healthcare professionals and patients across Australia.
About Us
Healius has an expansive network of over 80 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.
What You’ll Be Doing
We are seeking a motivated and experienced People Leader to lead our Data Entry team supporting Dorevitch Pathology operations. This is a critical leadership role responsible for driving team performance, ensuring data accuracy, and fostering a high-performing, engaged culture
Key responsibilities include:
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Monitor team performance, productivity, and quality metrics, ensuring service level agreements are met
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Drive continuous improvement initiatives to enhance efficiency and accuracy
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Provide hands-on support and escalation management within the team
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Build a positive team culture focused on accountability, collaboration, and service excellence
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Manage rostering, workforce planning, and workload allocation
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Partner with stakeholders across operations to ensure smooth workflows and issue resolution
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Conduct performance reviews, coaching sessions, and development planning
What Type of Person Will Be Successful
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Proven experience in a People Leader / Team Leader / Supervisor role
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Strong background in data entry, administration, or high-volume processing environments
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Demonstrated ability to lead teams
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Excellent communication and stakeholder management skills
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Strong attention to detail and commitment to quality outcomes
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Experience with workforce planning, rostering, and performance management
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Ability to lead change and drive continuous improvement
You will ideally bring:
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Proven experience leading teams in a data entry, operations, or high-volume processing environment
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A strong focus on quality, accuracy, and continuous improvement
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The ability to motivate and develop team members to achieve performance outcomes
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Solid organisational skills with the ability to manage competing priorities
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Experience working in fast-paced, service-driven environments
