Position DescriptionAutomotive Air Conditioning Service TechnicianPosition Summary
The Automotive Air Conditioning Service Technician is responsible for inspecting, servicing, diagnosing, repairing and maintaining automotive air conditioning and climate control systems. The role requires a high standard of workmanship, excellent customer service, and the ability to work both independently and as part of a team while maintaining a safe and efficient workplace.
Key Duties and ResponsibilitiesVehicle Servicing and Repairs
- Service, inspect and repair automotive air conditioning systems.
- Diagnose faults using specialised diagnostic equipment and testing procedures.
- Recover, evacuate and recharge refrigerant in accordance with environmental regulations.
- Replace compressors, condensers, evaporators, hoses, TX valves, receivers/driers and other air conditioning components.
- Repair or replace worn, damaged or defective mechanical and electrical components.
- Carry out scheduled maintenance and preventative servicing.
- Perform leak detection and pressure testing.
- Conduct system performance testing following repairs.
- Complete vehicle inspections and report additional work required.
- Assist with general mechanical repairs where required.
Workshop Operations
- Maintain a clean, safe and organised workshop and yard.
- Keep tools and equipment clean, serviced and in good working order.
- Follow workplace health and safety procedures at all times.
- Ensure environmental compliance when handling refrigerants and waste products.
- Assist in maintaining workshop efficiency and productivity.
Parts and Stock Control
- Receive and inspect incoming stock.
- Maintain accurate stock levels.
- Identify and order replacement parts as required.
- Ensure parts are correctly labelled and stored.
- Report stock shortages to management.
Customer Service
- Explain repairs and servicing requirements to customers professionally.
- Collect and deliver customer vehicles where authorised.
- Pick up parts and supplies from suppliers.
- Maintain a professional appearance and positive attitude when representing the business.
Administration
- Complete job cards accurately.
- Record refrigerant usage as required.
- Maintain service records.
- Report completed work and any outstanding issues to the Workshop Foreman or Manager.
- Assist with warranty documentation where required.
General Duties
- Work efficiently to meet scheduled completion times.
- Assist other team members when required.
- Participate in ongoing training and development.
- Carry out any reasonable work-related duties as directed by management.
Skills and Experience
The successful applicant should demonstrate:
- Strong fault diagnosis skills.
- Excellent problem-solving ability.
- Mechanical aptitude.
- Good communication and interpersonal skills.
- Ability to work accurately with attention to detail.
- Ability to read service manuals and wiring diagrams.
- Sound computer skills for workshop management systems.
- Ability to work independently and within a team.
- Excellent organisational and time management skills.
- Commitment to customer satisfaction.
- Ability to prioritise work and meet deadlines.
Personal Requirements
The successful applicant should:
- Enjoy practical and hands-on work.
- Be reliable, punctual and self-motivated.
- Work well in a team environment.
- Be capable of working unsupervised.
- Have excellent analytical and problem-solving skills.
- Have the physical fitness required for workshop duties.
- Possess good manual dexterity.
- Have normal eyesight and hearing (corrected if required).
- Hold a current manual driver's licence (essential).
- Maintain a professional attitude and presentation.
- Demonstrate honesty, integrity and accountability.
- Be willing to undertake further training and licensing as required.
Qualifications (Preferred)
- Certificate III in Automotive Air Conditioning Technology or equivalent.
- Refrigerant Handling Licence (ARCtick Refrigerant Handling Licence).
- Current Manual Driver's Licence.
- Construction White Card (desirable).
- First Aid Certificate (desirable).
- Forklift Licence (desirable but not essential).
Workplace Expectations
Employees are expected to:
- Follow all company policies and procedures.
- Comply with all Workplace Health and Safety legislation.
- Wear required personal protective equipment (PPE).
- Maintain confidentiality of customer information.
- Treat customers, suppliers and fellow employees respectfully.
- Present themselves professionally at all times.
- Protect company tools, equipment and property.
- Report hazards, incidents and near misses immediately.
- Maintain high standards of workmanship and cleanliness.
- Promote the positive reputation of Cool Cats Auto Air.
Key Performance Indicators (KPIs)
Performance may be assessed on:
- Quality of workmanship.
- First-time repair success rate.
- Productivity and efficiency.
- Customer satisfaction.
- Attendance and punctuality.
- Compliance with safety procedures.
- Accuracy of job documentation.
- Care of tools and workshop equipment.
- Teamwork and cooperation.
- Continuous improvement and training participation.
Pay: $60,314.78 – $118,853.94 per year
Work Location: In person
