Rostering Officer / Administration Coordinator – Tree of Goals NDIS Service provider
Macquarie Fields, NSW
Are you an organised, people-focused professional with experience in disability or aged care services?
Join the team at Tree of Goals NDIS service provider and make a meaningful difference in the lives of participants every day.
We are currently seeking a motivated and reliable Rostering Officer / Administration Coordinator with strong customer service and administration skills to start immediately to support our participants and care staff across daily operations in the Macquarie Fields area. This is an onsite position, working from home is not available under any circumstances due to the operational requirements of the role.
About the Role
In this role, you will be responsible for coordinating staff rosters, supporting participants, and ensuring smooth day-to-day administrative operations within our NDIS service.
Key Responsibilities
- Develop and manage staff rosters and coordinate shifts efficiently
- Liaise with support workers and participants to organise services and appointments
- Respond to phone calls and enquiries professionally and within company guidelines
- Build positive relationships with participants and ensure their support needs are met
- Provide general administration support as required
- Respond to internal and external communications in a timely and professional manner
To be successful in this role, you will have:
- Previous experience in disability services, NDIS, community care, or aged care
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Good computer skills and proficiency in Microsoft Office
- Strong organisational and time management abilities
- Professional phone manner and attention to detail
- Ability to work in a fast-paced environment and manage competing priorities
- A genuine passion for supporting people in the community
- Willingness and flexibility to travel when required, including responding to urgent participant situations and providing support across different locations as needed. ( only urgent situation )
Essential Requirements
- Current WWCC (Working With Children Check)
- NDIS Worker Check
- Valid NSW Driver License - Required
- Previous rostering or administration experience in community or aged care services is highly regarded
Why Join Tree of Goals NDIS Company?
- Supportive and friendly team environment
- Opportunity to grow within the disability sector
- Rewarding role making a real impact in people’s lives
- Ongoing training and development opportunities
If you are passionate about helping others and thrive in a fast-paced administrative role, we would love to hear from you.
Apply now and join Tree of Goals in Macquarie Fields — where care, support, and goals matter.
Job Type: Full-time
Pay: $30.00 per hour
Licence/Certification:
- Full Driver Licence (Required)
Work Authorisation:
Work Location: In person
