About the Role:
Our Community Supports Area Manager role is a senior leadership position responsible for overseeing service delivery, team leadership, and operational performance across a large geographical area or revenue portfolio.
While the successful candidate would ideally be based in Tamworth, Challenge Community Services welcomes applications from candidates located across the regions we support throughout the broader New England area.
This role ensures the delivery of high-quality, person-centred services aligned with the NDIS Practice Standards and Challenge Community Services’ values.
Benefits:
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SCHAD’s Award Level 6 Pay rates from $55.72 - $58.19 (base rate)
- Fitness Passport access for you & family (eligibility criteria applies)
- Salary packaging options, including meal and entertainment card (if eligible)
- Annual flu vaccination
- Fully maintained company vehicle with FBT contribution
- Supportive team culture that values your expertise
- Birthday leave – take the day off to celebrate you!
- Job Satisfaction – make a real difference
Duties:
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Lead and support Frontline Leaders to deliver safe, high-quality services.
- Oversee operational performance, including KPIs, budgeting, and revenue.
- Ensure compliance with NDIS Practice Standards and legislative requirements.
- Drive continuous improvement, quality audits, and risk management.
- Promote positive behaviour support and person-centred practice.
- Build strong relationships with clients, families, and key stakeholders.
- Use systems and data to improve efficiency and service outcomes.
- Willingness to travel regularly across the designated region to support teams, services, and stakeholders.
Skills and Experience:
Essential:
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Senior leadership experience within disability or community services.
- Strong knowledge of NDIS Practice Standards and compliance.
- Proven capability in operational and financial management.
- Excellent leadership, communication, and stakeholder engagement skills.
- Ability to manage complex priorities and analyse performance data.
- Demonstrated commitment to person-centred practice and positive behaviour support.
Desirable:
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Tertiary qualifications in Community Services, Disability, Social Science, or related fields.
- Experience coaching or training staff and leaders.
About Us:
For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.
How to apply
When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.
To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au
Confidential enquiries can be made by contacting Sophie Adams via email: [email protected]
Applications Close: 12th July 2026
We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.
At Challenge Community Services, we're committed to creating opportunities, strengthening communities and supporting people to live their best lives across regional New South Wales and South East Queensland. Through disability services, foster care, allied health and social enterprise, we help individuals and families achieve meaningful outcomes. Our culture is built on genuine care, mutual respect and a shared belief that working together creates lasting impact.
