Join Our Housekeeping Team - The Inchcolm Hotel
About EVT
Inchcolm Hotel is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers — because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
Inchcolm Hotel is part of the Independent Collection — a curated selection of hotels that live up to an exacting standard, offering travellers the best of luxury, elevated, urban, comfort and social experiences. Every hotel celebrates its own unique brand, united by a shared passion for one-of-a-kind service and quality.
EVT spans over 140 entertainment experiences like Event Cinemas and Moonlight Cinema, 150 award-winning restaurants and bars, and 80+ hotels including QT, Rydges, Atura, LyLo and Australia's most loved alpine resort, Thredbo. Once you're in, there's no limit on where your career could take you.
We're Hiring - Three Roles, One Great Team
We're growing our Housekeeping team at Inchcolm Hotel and looking for passionate, detail-oriented people across three levels:
Room Attendant - the heart of the guest experience, delivering impeccably cleaned and presented rooms
Public Area Cleaner - keeping all guest-facing spaces spotless, welcoming and hotel-proud
Housekeeping Team Leader - an experienced hands-on leader who drives standards, supports the team and keeps operations running smoothly
Whether you're just starting out or ready to step into a leadership role, there's a place for you here.
Key Responsibilities
Room Attendant & Public Area Cleaner
- Service and clean allocated rooms and/or public areas to the highest standards within set timeframes
- Anticipate and attend to guest needs promptly and with genuine care
- Replenish and control guest supplies
- Report maintenance issues, health and safety hazards or unusual situations to your supervisor immediately
- Follow all Housekeeping policies and procedures as set by the Executive Housekeeper
- Greet guests in a polite and courteous manner
- Maintain a consistently high standard of personal presentation
- Comply with all hotel operational policies and WH&S guidelines
Housekeeping Team Leader
- Lead, motivate and develop the housekeeping team to achieve high standards of cleanliness and efficiency, providing regular guidance and feedback
- Conduct inspections of guest rooms, public areas and facilities, taking corrective action where needed
- Deliver training for new and existing staff on cleaning procedures, safety protocols and guest service standards
- Manage and track inventory of cleaning supplies and amenities, ensuring stock is ordered before shortages occur
- Respond to guest requests and complaints promptly and professionally, in line with hotel policies
- Collaborate with the maintenance team to report and follow up on repair and maintenance issues
- Ensure all housekeeping activities comply with hotel, industry and WH&S standards
- Work a flexible schedule including weekends and public holidays
What You'll Bring
All Roles
- A genuine care for delivering outstanding guest experiences
- High attention to detail and pride in your work
- Ability to work efficiently within set timeframes
- A team-first attitude and willingness to support across the department
- Reliability, punctuality and professional presentation
- Resilience under pressure and a solutions-focused mindset
Housekeeping Team Leader
- Proven experience in a housekeeping leadership or supervisory role in hospitality
- Strong communication skills - able to set clear expectations and coach others to perform at their best
- Confident problem-solver who stays calm and productive under pressure
- Collaborative approach - someone who builds team morale, listens well and brings out the best in others
- Proficiency in hotel management software is a plus
Previous housekeeping or cleaning experience is an advantage for Room Attendant and Public Area Cleaner roles - but we'll train the right person.
How You Work
- Daymaker ethos — no one's too big for the small things
- Inclusive leader — values diverse perspectives and builds a sense of belonging
- Resilient and solutions-focused — stays calm, moves fast
- Hands-on and non-hierarchical — leads from the front
Perks from Day One
Love great hotels, food, films and the outdoors? You're about to enjoy all of it. As part of EVT, every employee — including casuals — unlocks Elevate Perks from day one:
- 50% off dining and stays across EVT hotels — QT, Rydges, Atura, LyLo and more
- $2 movie tickets plus discounts on Gold Class, Moonlight Cinema and the Candy Bar
- Seasonal perks at Thredbo
- Rapid career growth across our hotel and entertainment network
- Paid parental leave and community volunteering opportunities
Apply Now
Join Inchcolm Hotel and become an EVT experience creator, opportunity taker, the ultimate Daymaker. We welcome applicants from all backgrounds and review applications as they come in — don't wait!
Send your CV and a short cover letter noting which role you're applying for. We can't wait to see the places your career will go with EVT.
When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). Simply enter your details and answer a few quick screening questions so we can get to know you better.
