- Supportive culture and team with great career pathways
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Lead a team to success and create a great customer experiences
Are you an experienced credit professional ready to lead a high-performing team in a customer-focused banking environment? We’re looking for a confident and commercially minded
Team Leader – Credit Assessment to lead and support a team of assessors delivering quality residential, personal, and occasional commercial lending outcomes. This is an opportunity to combine your strong credit expertise with people leadership, coaching, and operational oversight in a role that genuinely influences customer experience and lending quality.
In this role, you’ll:
- Lead, coach, and develop a team of Credit Assessors
- Assess and approve complex lending applications within delegated authority
- Drive consistency, quality, and sound credit decisioning aligned to risk appetite
- Manage workflow, productivity, and service outcomes across the team
- Build strong relationships with lenders, risk teams, and key stakeholders
- Champion continuous improvement and digital lending initiatives
- Foster a strong culture of compliance and customer focus.
What you’ll bring:
- Proven leadership experience within retail banking credit assessment or lending operations
- Strong underwriting capability across residential and consumer lending, including complex/self-employed scenarios
- Excellent knowledge of Australian lending regulations including NCCP and AML/CTF
- Strong coaching, communication, and stakeholder management skills
- A proactive mindset with the ability to lead change and improve processes
- A collaborative, customer-focused approach.
Why join us?
You’ll be part of a collaborative and supportive environment that values leadership, innovation, and professional growth. This role offers the opportunity to make a meaningful impact while developing your career within a trusted financial institution. We are proud of our 145-year history helping members achieve their financial goals. As a member-owned bank, we’re focused on delivering great experiences, trusted service, and innovative solutions that make banking easier. An award winning and growing organisation, we’ve donated more than $13 million through our Community Foundation to over 1100 projects in the communities in which we live. Located in a state of the art Head Office in Wollongong, benefits include:
- Collaborative and supportive team environment
- Ongoing learning and professional development opportunities
- Wellbeing days
- Paid parental leave
- Study assistance
- Product concessions.
If you’re passionate about leadership, credit excellence, and building high-performing teams, we’d love to hear from you. Apply Now by following the prompts. For further enquiries reach out to imbcareers.com.au - please note email applications can not be accepted. Applications close date has been extended to 7th June, 2026.
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