About us
For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.
At the heart of everything we do is a simple belief: everyone deserves to be treated with dignity, respect, and care. Join our team today, and make a difference today, tomorrow and together. Be where you are needed. Belong right here.
About the Role :
We are seeking a compassionate and dedicated Family Support Worker to join our team in a fixed-term, part-time position (0.8 FTE, four days per week) based in Cooloola . This contract is until 8 January 2027 . In this role, you will provide therapeutic support to individuals, families, and groups experiencing social, emotional, and financial challenges. Working within a child-focused and whole-of-family framework, you will empower clients to build resilience, strengthen family relationships, enhance their wellbeing, and increase their connection to community supports and services.
You will play a key role in ensuring the best interests of children and families remain at the centre of service delivery, providing practical assistance, information, referrals, and ongoing support tailored to individual needs. This role requires a professional who can build positive relationships with clients, maintain confidentiality, and deliver services with empathy, respect, and a non-judgemental approach.
Responsibilities:
- Conduct intake assessments and determine client eligibility through phone, online, and face-to-face interactions.
- Complete psychosocial assessments, risk assessments, and safety plans for individuals and families with complex support needs.
- Develop, implement, and review client support plans, providing appropriate referrals and coordinated services.
- Deliver outreach support where required, including home visits, school visits, and community-based service delivery.
- Maintain accurate case notes, client records, reports, and documentation in accordance with organisational and legislative requirements.
- Provide client-centred support to individuals, couples, and families to strengthen relationships, parenting capacity, and overall wellbeing.
- Advocate for client rights and collaborate with government, statutory, and community agencies to achieve positive outcomes.
- Manage an active caseload, conduct outcomes-based assessments, and assist with case, court, progress, and termination reports.
- Facilitate and contribute to community education programs, workshops, and initiatives that promote family wellbeing and resilience.
- Participate in supervision, professional development, quality improvement activities, and ensure compliance with service standards, policies, and procedures. Top of Form
Qualifications, Credentials and Other Requirements
- Certificate 4 or Diploma in Children, Youth and Family Intervention, community services or similar (this is an essential requirement of the role)
- Current National Police Check
- Current Blue Card
- Current Queensland Driver Licence
- Ability and willingness to travel within the service region.
Why you will love working with Anglicare Southern Queensland
- Voted Reader’s Digest Most Trusted Brand in Aged Care seven consecutive years in a row.
- Know your role is making a real difference supporting Queenslanders in need.
- Value-driven organisation rooted in Love, Care, Hope & Humility.
- Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
- Novated Lease – pay for your car and running costs with pre-tax dollars!
- Corporate Health Insurance Discounts with Bupa and Medibank.
- Benefits App – Discounts and cash back at retailers (Woollies, Big W, Myer & more!).
- Referral App – $1 for each time you share a job and up to $300 for a successful referral.
- Wellbeing App – Mental, Physical and Financial wellbeing support.
- A culture of recognition with our Annual People Awards.
- 24/7 Employee Assistance Program & Pastoral Care Support.
What’s next?
Apply now and send us your most recent CV.
We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Grace – gsharma2 @anglicaresq.org.au
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ; communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on-going care and protection.
