We are seeking Medical Reception / Administration Team Members to join our brand-new Urgent Care Clinic in Mundaring -located with a General Practice.
We are currently recruiting for a number of Medical Receptionists to join our Medicare Urgent Care Clinic on a casual or permanent basis. You will be required to work a variety of shifts which could include weekdays, Mornings/afternoons/evenings and rotation weekend shifts. The Urgent Care Clinic will be open 7 days a week.
· Monday to Friday: 8:00 AM – 8:00 PM
· Saturday, Sunday & Public Holidays: 9:00 AM – 7:00 PM
Our team is committed to delivering high quality customer service and support to our doctors and patients.
We are looking for a friendly and efficient team member who is looking for diversity in your role and enjoys a fast pace professional environment.
Skills & Experience
· Previous experience working in a general practice or urgent care facility desired but not essential.
· Ability to work in a fast paced and dynamic environment.
· Strong communication and time management skills
· A caring and collaborative approach to patient care and services
· Best Practice knowledge or any other clinical software
· Ability to multi-task and show attention to detail
· Ability to work autonomously or collaboratively within a team.
· Dedicated and enthusiastic work ethic
· Bright, engaging and confident personality
The successful applicants will assist with the smooth operation of the front reception. Duties will include (but not limited to):
· Greet patients and visitors to the Centre with a warm and welcoming attitude.
· Operate phone switchboard.
· Managing and update patient information accurately showing attention to detail
· Manage and coordinate patient bookings with GP appointment books
· Assist with patient enquiries
· Assist GPs with administration.
· Faxing and responding to Centre emails and incoming correspondence
· Processing of Medicare, DVA, third-party and patient billing
· Adhering to practice standard operating procedures and policies and procedures
· Maintaining a clean and tidy reception area
· Complete basic Centre cleaning chores and attend to spills
· Completion of day-to-day tasks and duties
· Reconciliation of daily banking and processing of Medicare claims
This is a role that will see the right candidates flourish in an environment that is fast paced and dynamic. This is an exceptional opportunity to use your experience and skills to make a difference to all of those around you. If you are looking for a great working environment which offers flexibility, support and positive engagement, please send your CV and covering letter to: [email protected]
Job Types: Full-time, Part-time, Casual
Work Location: In person
