About the Opportunity
We have an excellent opportunity for an experienced Branch Manager or senior operational leader to take ownership of a key branch and make a direct impact on its commercial, operational and people performance. You will lead a capable team, drive branch profitability, strengthen customer relationships, improve operational efficiency and build a positive, accountable and safety-focused workplace culture.
Reporting to the Operations Director, this role will suit a confident leader who enjoys balancing hands-on operational involvement with strategic planning, financial accountability, team development and continuous improvement. If you are commercially minded, solutions-focused and motivated by building high-performing teams, this role offers the opportunity to influence meaningful business outcomes.
Benefits of working at Pacific Hoseflex
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Competitive salary and company vehicle
- Senior leadership role with genuine ownership of branch performance and business outcomes.
- Opportunity to influence strategy, operational improvement and commercial growth within an established Australian manufacturing business.
- Supportive senior leadership team with a focus on accountability, collaboration and continuous improvement.
- Varied role combining operations, people leadership, customer relationships, financial performance and process improvement.
- Chance to lead and develop a capable team while building a positive, safety-focused and performance-driven branch culture.
How You’ll Make a Difference:
Working with the Operations Director, your main responsibilities will include but are not limited to:
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Taking ownership of branch performance across operations, financial outcomes, customer service, safety, quality and team leadership.
- Developing and executing branch business plans that support revenue growth, operational capacity, profitability and long-term sustainability.
- Managing budgets, labour costs, operating expenditure and forecasting performance.
- Leading, coaching and developing team members while building a positive, accountable and performance-focused culture.
- Overseeing day-to-day branch operations, including customer service, quoting, purchasing, scheduling, production, stock control, dispatch and administration.
- Building strong relationships with customers, suppliers and internal stakeholders to improve service, responsiveness and commercial outcomes.
- Promoting strong WHS, environmental, quality, risk management and compliance practices across the branch.
- Driving continuous improvement, Lean, 5S and process improvement initiatives to improve productivity, quality, efficiency and profitability.
About You:
As the successful candidate, you will have:
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Proven experience leading a branch, business unit, manufacturing site, operational division or similar autonomous function.
- Strong commercial and financial capability, including profit and loss accountability, budget management, cost control, forecasting and reporting.
- A confident leadership style with the ability to coach, develop, engage and hold teams accountable for performance outcomes.
- Operational leadership experience in manufacturing, industrial, production, customer service, distribution or a related environment.
- Strong planning, problem-solving, communication, stakeholder management and decision-making skills.
- The ability to use operational, financial, safety, quality and customer data to identify trends, solve problems and drive measurable improvement.
- Working knowledge of WHS, environmental, quality and compliance requirements in an operational or industrial environment.
- Experience implementing Lean, 5S, continuous improvement, process improvement or system-based initiatives.
- Relevant qualifications in Business, Engineering, Manufacturing, Leadership or a related discipline are desirable, although equivalent senior operational and commercial experience will also be highly regarded.
What you will bring:
A proactive leadership approach with the confidence to take ownership, make decisions and drive branch performance.
A strong commitment to creating a safe, accountable and compliant workplace where everyone works safely and goes home safely.
The ability to build trust, lead by example and bring people together to deliver operational, customer and commercial outcomes.
Pacific Hoseflex helps clients design and manufacture fluid transfer products to ensure their facilities and systems operate at full capacity. Our modern manufacturing facilities span across Western Australia, Queensland and Victoria and we are successfully producing products which are distributed throughout Australia and globally. At Pacific Hoseflex, we value professional growth and work hard to ensure our team has a supportive and empowering work environment. Pacific Hoseflex is 100% Australian and family owned.
