At UPA Aged Care Solutions, we do more than provide care, we help people live with dignity, independence, and confidence in their own homes and communities.
As a respected not-for-profit organisation, we are driven by strong values and a genuine commitment to improving the lives of older Australians through Residential Aged Care, Home Care, and Retirement Living services.
We're looking for an enthusiastic and people-focused Home Care Team Leader to join our growing Hunter team based in Wallsend. If you're passionate about leadership, thrive in a supportive environment, and want a role where your work truly matters, we'd love to hear from you.
Why You'll Love Working With UPA
- Above Award Pay- $39.80–$40.00 per hour
- Generous Salary Packaging:
- Up to $15,900 for living expenses
- Up to $2,650 for entertainment benefits
- Retention Bonus for permanent employees
- Flexible Work Arrangements supporting work-life balance
- Wellness Program and Employee Assistance Program
- Ongoing Training and Career Development
- Supportive and Collaborative Team Culture
- Make a Positive Impact in Your Local Community
About the Role
As our Home Care Team Leader, you'll be at the heart of service delivery, leading a dedicated team of Care Workers who provide exceptional, person-centred care to older Australians.
You'll inspire and support your team to help clients remain safe, connected, independent, and living well at home.
Working closely with the Home Care Service Manager, you'll play a key role in workforce planning, mentoring, service coordination, compliance, and team development.
Key Responsibilities
- Lead, coach and support Care Workers to deliver outstanding care
- Foster a positive, engaged and high-performing team culture
- Coordinate rosters and manage workforce requirements
- Assist with recruitment, onboarding and staff retention
- Facilitate team meetings and professional development activities
- Mentor new employees and support ongoing learning
- Ensure compliance with Aged Care standards, policies and procedures
- Conduct safety audits, risk assessments and promote safe work practices
- Act as a trusted leader and role model across the service
About You
You're a compassionate leader who enjoys bringing out the best in people and making a meaningful difference in the lives of others.
To Be Successful, You'll Bring:
- Certificate III in Individual Support, Community Services, Aged Care, or equivalent
- Current First Aid Certificate (or willingness to obtain)
- Experience leading, supervising or mentoring teams
- Strong communication and relationship-building skills
- Knowledge of Aged Care legislation and Quality Standards
- Excellent organisational and problem-solving abilities
- Current unrestricted Driver Licence
- A commitment to person-centred care and continuous improvement
Pre-Employment Requirements
Successful applicants must hold the right to work in Australia and be willing to undergo:
- National Criminal History Check
- Relevant pre-employment checks
- Vaccination requirements in line with UPA's Immunisation and Vaccination Policy
Employment is subject to satisfactory screening outcomes and verification of work rights.
Join a Team That Cares
At UPA, every day is an opportunity to make someone's life better. Whether you're supporting clients, mentoring staff, or driving service excellence, your contribution will have a lasting impact.
Ready to lead with purpose?
Apply now by submitting your resume and cover letter.
To learn more about UPA and explore current opportunities, visit www.upa.org.au
Diversity & Inclusion
UPA proudly celebrates diversity and welcomes applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ individuals, veterans, refugees, people with disability, and people of all ages and backgrounds.
We are committed to creating an inclusive workplace where everyone belongs. If you require adjustments during the recruitment process, we're here to support you.
